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Cisco Hosted Collaboration Solution for Contact Center
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Resumo do produto
Série
Cisco Hosted Collaboration Solution for Contact Center
Visão geral
Resumo do produto
Tipo de produto
Controle de chamadas
Status
Disponível
Pedido da série
Data de lançamento
21-JAN-2020
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Conteúdo salvo
Agora, você pode salvar documentos e outros conteúdos para uso futuro. Os documentos salvos desse produto serão listados aqui. Ou acesse a página
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Avisos de segurança mais recentes
06-May-2020
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
03-May-2020
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-Oct-2018
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
10-Mar-2017
Security Advisory: Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
30-Jan-2017
Security Advisory: Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
23-Nov-2016
Security Advisory: Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
26-Oct-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
27-Sep-2016
Security Advisory: Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
31-Aug-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability
31-Aug-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability
Categorias de documento
Avisos de segurança
Configuração
Data sheets e informações sobre o produto
Instalação e atualização
Manutenção e operação
Projeto
Referência
Versão e compatibilidade
Data sheets e informações sobre o produto
Data sheets
Cisco Contact Center Enterprise 12.6 Data Sheet
09-Mar-2022
Cisco Contact Center Enterprise 11.6 Product Line Data sheet
25-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
22-Aug-2019
Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
04-Jan-2016
Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
25-Jun-2015
Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
28-Jun-2013
Cisco Collaboration Flex Plan Contact Center Data Sheet
14-May-2021
Notificações de fim de vida útil e vendas
English
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
04-Oct-2019
End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
06-Dec-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
27-Jul-2015
French - Canadian
Annonce d’arrêt de commercialisation et de fin de vie de Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
Annonce d’arrêt de commercialisation et de fin de vie de Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
25-Jan-2021
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
20-Mar-2020
Annonce de modification des numéros de référence du Cisco Subscription HCS for Contact Center
04-Oct-2019
Annonce d’arrêt de commercialisation et de fin de vie de Cisco ICMH and HCS Legacy Products
06-Dec-2017
Annonce d’arrêt de commercialisation et de fin de vie Cisco Unified Intelligent Contact Management Hosted et Unified Contact Center Hosted
27-Jul-2015
Avisos de segurança
Field Notices
Field Notice: FN - 64075 - CTI Server Agent Real Time Statistics Missing on Supervisor Desktop, Inconsistent Agent_Team OpenRequests from Client
27-Jan-2016
Consultorias, respostas e avisos de segurança
Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
06-May-2020
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-May-2020
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-Oct-2018
Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
10-Mar-2017
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
30-Jan-2017
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
23-Nov-2016
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
26-Oct-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
27-Sep-2016
Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability
31-Aug-2016
Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability
31-Aug-2016
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016
03-Jun-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016
04-May-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016
02-Mar-2016
Vulnerability in GNU glibc Affecting Cisco Products: February 2016
18-Feb-2016
Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products
04-Dec-2015
Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products
12-Jun-2015
Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products
10-Mar-2015
GNU glibc gethostbyname Function Buffer Overflow Vulnerability
28-Jan-2015
Versão e compatibilidade
Informação sobre Compatibilidade
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Contact Center Enterprise Solution Compatibility Matrix, Release 12.5(x)
30-Jan-2023
Release Notes
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.5(1)
23-Jan-2020
Referência
Roadmaps de Documentación
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 12.5(1) and 12.5(2)
16-Feb-2020
Referências Técnicas
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 2 MB)
Projeto
Guias de Desenho
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5
14-Feb-2020
Instalação e atualização
Guias de Instalação e Atualização
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
05-Jan-2023
(PDF - 1 MB)
Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5(1) and 12.5(2)
07-Jul-2020
Configuração
Guias de Configuração
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Cisco Hosted Collaboration Solution for Contact Center Configuration Guide 12.5(1)
02-Jul-2020
Feature Guides
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 12.5(1)
20-Jul-2020
Manutenção e operação
Guias para o Usuário Final
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
User Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 1 MB)
Guias de Manutenção e Funcionamento
Cisco Hosted Collaboration Solution for Contact Center Version 12.5(1)
Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 3 MB)
Security Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1)
22-Jan-2020
(PDF - 971 KB)
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