Information and Communications Technologies Will Help Accelerate Digital Transformation in the UAE

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Cisco Leaders Stress the Vital Importance of Networked Readiness to Drive Social and Economic Transformation for the UAE, as Country Leads Arab World in Global Ranking

DUBAI, United Arab Emirates – August 18, 2015 – With the UAE advancing in the World Economic Forum’s Network Readiness Index in the Global Information Technology Report 2015 (GITR), the country must take full advantage of the potential offered by information and communications technologies (ICTs) to drive social and economic transformation.

Out of 143 countries, the UAE ranked 23rd, moving up one place and leading the Arab World. In response, senior Cisco executives are commending the country, and highlighting the considerable challenge facing the UAE as it seeks to develop the infrastructure, institutions, and skills needed to reap the full benefits of ICTs.

Only 39 percent of the global population enjoys access to the Internet despite the fact that more than half now owns a mobile phone, according to the World Economic Forum.

In the UAE, despite having one of the highest mobile phone subscription rates (171.9 percent), the lack of access to the Internet is depriving many UAE citizens of the opportunity to take full advantage of e-learning as well as online financial, data, and health services.

Crucial to achieving societal and economic transformation is the ability to embrace the Internet of Everything (IoE), the connections between people, process, data and things to create unprecedented opportunities for the UAE’s citizens, and public and private sectors.

In order to embrace the IoE, the UAE’s government and businesses must be fully digitised, supported by a highly robust and secure network. Becoming digital requires an agile IT model, and the ability to rethink core processes for the digital era. Embracing new security, cloud, mobile, social and analytics technologies required to fully digitize takes imagination, investment and expertise. This is why Networked Readiness is such a crucial indicator of a country’s ability to implement and take full advantage of ICTs.

The GITR report suggests that investing in infrastructure and education; supporting the development of local content; and creating an enabling environment by promoting competition through sound regulation will correct the imbalance in the UAE. Cisco executives stressed that government can shape policies that will spur development of broadband access.

Cisco is committed to working with public and private sector organisations in the UAE to work on strategies for the digital transformation, thereby helping them transform their IT strategy, connect everything, embrace analytics, and secure technology and operations.

Executive Quotes:

Rabih Dabboussi, General Manager, Cisco UAE

“At Cisco, we have learned that technology helps people find innovative solutions to address societal problems. We believe there has never been a better time to combine human ingenuity and technological innovation to improve the lives of all Emirati citizens. As home to the world’s second-fastest employment growth, the wider Middle East is ripe for transformation and is an increasingly attractive environment for global business investments. Technology is at an inflection point and the UAE’s economy needs to prioritise ICT adoption to take full advantage of the benefits that embracing digital transformation strategies will offer.”

Dr Robert Pepper, Vice President, Global Technology Policy, Cisco

“The UAE can make massive strides in connecting more citizens and bringing about positive social and economic change by improving its Networked Readiness. With political will and commitment from the private sector, progress can be made in bringing the benefit of ICTs to more people. We are already facing the next wave of the Internet – the Internet of Everything (IoE) –the UAE needs to prioritise ICT development if it is to benefit from the new experiences and efficiencies that the IoE will bring.”


Links and further information:

For full details and findings about the Global Information Technology Report 2015 visit:

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About the Networked Readiness Index

Since 2001, the Networked Readiness Index (NRI) assesses on an annual basis the factors, policies and institutions that enable a country to leverage information and communication technologies (ICTs) for shared prosperity. This assessment is based on an aggregation of 53 individual indicators grouped in four main components: environment, readiness, usage and impacts. The individual indicators use a combination of data from publicly available sources and the results of the Executive Opinion Survey, a global survey of 13,000 business executives conducted by the World Economic Forum in collaboration with its network of 160 Partner Institutes.

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