The Cisco Business Wireless AP Monitoring service enables the Primary AP to monitor the WLANs and all the connected devices on the network.

The Monitoring service offers the following capabilities through the Network Summary and Wireless Dashboard tabs:

• View details of configured WLANs.

• View list of top WLANs based on traffic and associated clients.

• View details of APs in the network.

• View details of clients operating actively at either 2.4GHz or 5GHz.

• View summary of client device, guest client device, operating systems, and applications running on these devices.

• View a detailed list of rogue clients and APs.

• View details of various interferers in the network on the 2.4GHz and 5GHz radio frequencies.

• Monitor the performance of APs in the network.

• Monitor the performance of clients and guest clients in the network.

Note	All the parameters on the Network Summary page are read-only parameters. This page is automatically refreshed every 30 seconds.

This section describes how to customize the view of all the APs in your network.

1. Navigate to Monitoring>Network Summary>Access Points.

   To see high level details of the AP, click on the count link in the Access Points summary section under Monitoring > Network Summary page.

2. Toggle between the 2.4GHz and 5GHz tabs on the top of the page to view a tabular listing of the access points operating at the respective radio frequencies. The following fields of information are displayed:

   AP Name	Displays the name of the AP.
   Role	Pictorial representation of the type of AP. A Primary AP is depicted with a (P) attached to the AP icon. A Mesh Extender is represented by an (E) attached to the AP icon. A Primary Capable AP has no letter attached to the AP icon.
   Type	Specifies if the AP is a Primary AP, Primary Capable AP, or a Mesh Extender.
   IP Address	The IPv4 address of the device. By default, this is not visible.
   Model	Model of the CBW AP. By default, this is not visible.
   Clients	Number of client devices connected to the AP.
   Usage	The amount of data that has transferred between AP and the client devices.
   Uptime	Duration of how long the AP has been powered up.
   Admin Status	If this is enabled, it displays the configured status of the 2.4GHz / 5GHz Radio.
   Operational Status	Displays the running status of the 2.4GHz / 5GHz Radio.
   Channel Utilization	Level of traffic including data and interference over the channel that is assigned on the AP. Interference includes both Wi-Fi and non Wi-Fi signals. A high utilization of a channel, for example above 50%, suggests a high level of interference. This includes noise from nearby APs/clients/rogues on the same channel which results in poor client performance. The values are represented in % format. By default, this is not visible.
   Throughput (Avg)	This represents the amount of data that can be transferred from the AP to the client device. By default, this is not visible.
   Channel	The channel number at which the radio of the AP is broadcasting the signal.
   Transmit Power (Avg)	The logarithmic power level at which the AP is broadcasting the signal. The values are displayed in decibel-milliwatt (dBm) units.
   Coverage Hole	Coverage holes are areas where clients cannot receive a signal from the wireless network. A coverage hole is considered to have occurred when client SNRs falls below -80dBm of data RSSI. By default, this is not visible.
   Interference (Avg)	RF interference involves unwanted, interference of RF signals that disrupt normal wireless operations, that creates potential network latency and poor client performance. Interfering RF signals includes both Wi-Fi and non-Wi-Fi signals. The values are represented in % format.
   Noise	Noise refers to any energy interference that degrades the quality of a wireless signal. Noise can affect everything from radio transmissions to network speeds. The values are displayed in decibel-milliwatt (dBm) units.
   Rogues	Any device that shares your channel and is not managed by your CBW network can be considered as a Rogue. By default, this is not visible.
   MAC Address	The unique physical address of the device.
   Mode	Displays if the device is in AP Only mode or Mesh mode. By default, this is not visible.
   BSS Color	Displays the BSS color configured for the corresponding radio. By default, this column is not visible.

3. Click the down arrow on the top right of the column headers to customize the details displayed in the table. You can choose to hide or show the desired columns, sort them in the order you wish, or filter the table contents based on the desired parameters.

Navigate to Monitoring>Network Summary>Access Points.

Click on a specific AP on the Access Point screen to display the Access Point View page. The following details are displayed on the page.

TOOLS

This section of the UI consists of options to configure the LED states of the access points and also provides details of the image in the description table.

AP LED DISABLE	Use this tool to disable the LED on the AP. For more information, refer to LED Display Settings.
BLINK AP LED	This tool changes the AP LED to blink Red/Green for 60 seconds. This is used to identify the AP. For more information refer to LED Display Settings.
RESTART AP	You can reload AP if needed. The Primary AP does not have this option.
INTERCHANGE IMAGE	You can swap the primary version and backup version of the image. This will take effect only after the AP reloads.
FACTORY DEFAULT	You can reset the AP to factory default settings if required. The AP that currently acts as the Primary AP does not have this option. To reset Primary AP to factory defaults refer to Clearing the Primary AP Configuration and Resetting to Factory Defaults.
EXPORT CONFIG	You can download the running configuration of the AP to .TXT file format. By default the file is saved as AP<macaddress>_config.txt in your downloads folder. This option is available for the Primary AP and all the APs associated with the Primary AP. See below for a sample AP Configuration file.

Sample AP Config file

APModel: CBW150AX-E
APLocation: default location
APMode: 7
APRole: Root
IPConfigMode: 0
IsBridgeAP: 1
NextPrimaryAP: 00:00:00:00:00:00
IsPreferredPrimary: 0
RogueDetectionStatus: 0
Radio0_AdminStatus: 1
Radio0_ChannelWidth: 20 MHz
Radio0_Channel: Automatic
Radio0_TransmitPower: 100
Radio0_InterfererDetection: 0
Radio1_AdminStatus: 1
Radio1_ChannelWidth: 80 MHz
Radio1_Channel: Automatic
Radio1_TransmitPower: 100
Radio1_InterfererDetection: 0
MeshRole: 1
MeshBackhaulSlot: 1
InstallMapping: 1
BridgeType: Indoor
BridgeGroupName: 00_sasi
BackhaulInterface: 802.11a/n/ac
StrictMatchBGN: 0
EthernetBridge: 1
EthernetLinkStatus: UP

For more AP Config file details see: Access Point Configuration Files.

IMPORT CONFIG

Select this option to upload the configuration file (in .TXT file format) of the AP. The configuration should match the AP model. This option is available for the Primary AP and all associated APs. You can also track the status of the configuration file uploaded in the TOOLS section above. Non-mesh configuration files should not be imported to Mesh deployment APs. After uploading the configurations to the AP, it normally takes 1-2 minutes to take effect. You can also see the LED of the AP change from solid/blinking green to blinking green while applying the configurations. It will change back to blinking blue once the upload is complete.

Note	The Export/Import Config options in the Access Points page is specific to a particular AP. If you want to change the configuration for the entire CBW network, refer to Export and Import Primary AP Configuration.

PACKET CAPTURE

Using this option, you can capture the packets in the specified interface and for the specified protocol. Packet capture is supported on Wired Interfaces as well as the internal Primary AP interface responsible for communication between management functions and access points. Supported protocols are IP, TCP, and UDP. This option is available only in Expert View.

The following are the configurations required for starting the capture.

• INTERFACE – Choose the whether the capture should be taken in Wired interface or Primary AP interface.

  Note	Primary AP interface is available only for the AP acting as Primary AP.

• WIRED INTERFACE – Select the required Ethernet port. Based on the AP model, supported wired interfaces will be populated automatically.

  CBW Model	No. of Ethernet Ports
  CBW150AX	1
  CBW151AXM	0

• PROTOCOL – Select the required protocol for starting the capture. Supported protocols are IP, UDP, TCP.

• START/STOP – Button to Start/Stop the capture for the configured Interface and protocol

• DOWNLOAD – Once the capture is stopped, the pcap file will be ready for download. By clicking on the Download button, the PCAP file will be saved to the local machine. By default, the PCAP file is saved as AP<macaddress>_capture.pcap

You can also view the status of capture on top of the pane.

Note	CBW151AXM does not support packet capture feature as it does not have ethernet ports. The “Primary AP” capture will be visible only for AP which is currently acting as the Primary AP.

Limitations:

• The maximum allowed pcap size is 5MB, after which the ongoing capture automatically stops and the pcap file can be downloaded locally by clicking on the Download button.

• Only one capture is allowed to run in single point of time. If the user is attempting to start the capture in one AP while the capture is in progress on other AP, a warning message will be displayed in CBW UI.

SYSLOG

Using this option, you can collect per AP logs by configuring the Syslog server IP, logging level for individual APs.

• SYSLOG SERVER IP – IP Address of the Syslog Server running in the network.

• LOG SYSLOG LEVEL – Sets the Logging level up to which the logs would be sent to the Syslog Server. By default, the log syslog level is set to Notifications (5).

  The available logging levels:

  • Emergencies (0)

  • Alerts (1)

  • Critical (2)

  • Errors (3)

  • Warnings (4)

  • Notifications (5) (Default)

  • International (6)

  • Debugging (7)

  Messages with a severity equal to or less than the set level are sent to the syslog server.

• LOGGING – Option to Enable/disable the Logging for individual AP. By default, the logging is Disabled. If the logging is enabled, the syslog messages will be sent to the configured Syslog server else the messages will not be sent to the Syslog Server.

Note

This configuration is available for all APs (Mesh Extenders, Primary AP, Primary Capable APs). Syslog Server IP configured for each AP can be same/different. By default, Syslog Server IP would be configured as broadcast (255.255.255.255), Level will be set to Notifications To capture the Primary AP logs: Configure the Syslog Server details under Advanced > Logging > Add Syslog Server. Set the Logging level under Advanced > Logging > Log Syslog Level.

To open and view information about a specific client follow the steps below.

Information about all the active clients is displayed in the Active Clients summary section. These clients are either 802.11b/g/n clients operating at 2.4GHz, or 802.11a/n/ac clients operating at 5GHz.

1. Navigate to Monitoring>Network Summary.

   You can also view this page by navigating via Monitoring>Network SummaryClients.

2. In the Active Clients summary section, click the count display icon to view high-level details of the client device or navigate to Monitoring>Network Summary>Clients. This section will give you an overview of the connected clients and its parameters.

In the Clients page, there are three blocks that list the following information.

The clients that are connected to the Guest WLANs are known as Guest Clients. To obtain Guest WLANs, the Primary AP provides guest user access on WLANs specifically designated for use by guest users. For details on creating a guest client refer to Creating a Guest User Account.

1. Navigate to Monitoring > Network Summary > Guest Clients to display a summary of all active guest clients.

   These clients are either 802.11b/g/n clients operating at 2.4GHz or 802.11a/n/ac clients operating at 5GHz.

2. Click on the guest client from the list in the table to view the guest client details. For a description of the parameters displayed for a guest client, refer to Viewing Client Details.

Two tiles display a summary of the number of guest clients and recently connected clients to the Primary AP. Each guest client detail can be viewed by clicking the specific client record.

Click the down-arrow on the top right of the column headers to customize the details displayed in the table. You can choose to hide, show, or rearrange columns, sort, or filter the table contents based on the desired parameters.

Note	You can export CBW connected guest details and download them in Excel format using the Save icon in the Guest Widget.

This section describes in detail how to perform a client ping test and a connection test. These help to effectively investigate and troubleshoot connection issues.

To troubleshoot wireless client joining issues:

• Set the Logging level as Notifications to (5).

• Check the logs in the Primary AP UI under Management > Logging.

When you need to look at the details of a particular Mesh Extender, navigate to Monitoring > Network Summary > Mesh Extender > > .

In the Mesh Extender page, you can view the following details.

Click the Applications menu to view the Top 10 applications used in client traffic. To see the usage, enable the Application Visibility Control (AVC) option in at least one WLAN.

1. Navigate to Wireless Settings > WLANs > Add/Edit WLAN > Traffic Shaping > Application visibility Control.

2. Select Enabled in the Application Visibility Control drop-down menu.

Any device that shares your channel and is not managed by you is considered a Rogue. This includes Rogue Access Points, Wireless Routers, and Rogue clients. CBW APs have the built-in intelligence to detect rogue devices in both 2.4GHz and 5GHz radios.

The Rogue AP and Rogue Client Detection is Disabled on CBW APs by default. To enable Rogue Client Detection:

1. Navigate to Wireless Settings > Access Points.

2. Click the edit icon next to the AP you want change.

3. Click the Rogue Detection toggle button in the General tab.

4. Click Apply to save and exit.

After applying the changes, Rogue detection will be enabled, and any Rogue APs will be reported to the Primary AP.

To see any Rogue APs on your network, navigate to Monitoring > Rogues > Access Points. The screen displays the following details of rogue devices which includes unmanaged neighboring Clients and Access Points.

Click on the tiles at the top of the page to filter the list of Rogue Access Points by:

• 2.4GHz / 5GHz

• Unclassified

• Friendly

• Malicious

Following are the classes that are supported by the CBW:

This page displays the capabilities of AP and the Client for 2.4GHz and 5GHz. Click the Close widget icon on the top right of the widgets that you want to remove. To add the widget click the icon.

You can customize the AP Performance view by adding or removing the widgets.

You can view the statistics below in both 2.4GHz and 5GHz type of radios by clicking directly on them.