Configuration and Installation Workflows

Purpose of Configuration Workflows

Configuration and installation workflows outline the processes to configure and install on-premises deployment. Before you deploy and install Cisco Jabber, see the Cisco Jabber Planning Guide at Install and Upgrade Guides to determine the deployment options that best suit your business needs.

Prerequisites

Apply COP File for BFCP Capabilities

You must apply cmterm-bfcp-e.8-6-2.cop.sgn to configure video desktop sharing on Cisco Unified Communication Manager release 8.6.2 and later. This COP file adds an option to enable BFCP on the CSF device.


Note

  • You must install the COP file each time you upgrade. For example, if you configure video desktop sharing on Cisco Unified Communication Manager Release 8.6.2 .20000-1 and then upgrade to Cisco Unified Communication Manager Release 8.6.2 .20000-2, you must apply the COP file on Cisco Unified Communication Manager Release 8.6.2 .20000-2.

  • If you configure video desktop sharing on Cisco Unified Communication Manager Release 8.6.1 and then upgrade to Cisco Unified Communication Manager release 8.6.2, you must apply the COP file on Cisco Unified Communication Manager release 8.6.2 before you can configure video desktop sharing.

Procedure
    Step 1   Download the Cisco Jabber administration package from Cisco.com.
    Step 2   Copy cmterm-bfcp-e.8-6-2.cop.sgn from the Cisco Jabber administration package to your file system.
    Step 3   Open the Cisco Unified Communications Manager Administration interface.
    Step 4   Upload and apply cmterm-bfcp-e.8-6-2.cop.sgn.
    Step 5   Restart the server as follows:
    1. Open the Cisco Unified OS Administration interface.
    2. Select Settings > Version.
    3. Select Restart.
    4. Repeat the preceding steps for each node in the cluster, starting with your presentation server.

    The COP add the Allow Presentation Sharing using BFCP field to the Protocol Specific Information section on the Phone Configuration window for CSF devices.

    Activate and Start Essential Services

    Essential services enable communication between servers and provide capabilities to the client.

    Procedure
      Step 1   Open the Cisco Unified IM and Presence Serviceability interface.
      Step 2   Select Tools > Control Center - Feature Services.
      Step 3   Select the appropriate server from the Server drop-down list.
      Step 4   Ensure the following services are started and activated:
      • Cisco SIP Proxy
      • Cisco Sync Agent
      • Cisco XCP Authentication Service
      • Cisco XCP Connection Manager
      • Cisco XCP Text Conference Manager
      • Cisco Presence Engine
      Step 5   Select Tools > Control Center - Network Services.
      Step 6   Select the appropriate server from the Server drop-down list.
      Step 7   Ensure Cisco XCP Router Service is running.

      Install Cisco Options Package File for Devices

      To make Cisco Jabber available as a device in Cisco Unified Communications Manager, you must install a device-specific Cisco Options Package (COP) file on all your Cisco Unified Communications Manager nodes.

      Perform this procedure at a time of low usage; it can interrupt service.

      General information about installing COP files is available in the “Software Upgrades” chapter in the Cisco Unified Communications Operating System Administration Guide for your release.

      Procedure
        Step 1   Download the device COP file.
        1. Locate the device COP file.
        2. Click Download Now.
        3. Note the MD5 checksum.

          You will need this information later.

        4. Click Proceed with Download and follow the instructions.
        Step 2   Place the COP file on an FTP or SFTP server that is accessible from your Cisco Unified Communications Manager nodes.
        Step 3   Install this COP file on the Publisher node in your Cisco Unified Communications Manager cluster:
        1. Open the Cisco Unified OS Administration interface.
        2. Select Software Upgrades > Install/Upgrade.
        3. Specify the location of the COP file and provide the required information.

          For more information, see the online help.

        4. Select Next.
        5. Select the device COP file.
        6. Select Next.
        7. Follow the instructions on the screen.
        8. Select Next.

          Wait for the process to complete. This process can take some time.

        9. Reboot Cisco Unified Communications Manager at a time of low usage.
        10. Let the system fully return to service.
          Note   

          To avoid interruptions in service, make sure each node returns to active service before you perform this procedure on another server.

        Step 4   Install the COP file on each Subscriber node in the cluster.

        Use the same process you used for the Publisher, including rebooting the node.

        Deployment and Installation Workflow for an On-Premises Deployment

        Full UC Mode Deployment

        Procedure
           Command or ActionPurpose
          Step 1Read the Cisco Jabber Planning Guide located at http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​jabber-windows/​products-installation-guides-list.html.  

          • Choose your deployment scenario.

          • Review requirements to confirm that you meet them.

          • Review contact sources to determine which contact source you will use.

           
          Step 2Users
                      		 
          Step 3Contact Source
                      		 
          Step 4Configure Instant Messaging and Presence Service
                      		 
          Step 5Configure Voicemail
                      		 
          Step 6Configure WebEx Conferencing
                      		 
          Step 7Configure Deskphone Control
                      		 
          Step 8Configure Softphone
                      		 
          Step 9Configure Extend and Connect
                      		 
          Step 10Configure a Service Profile
                      		 
          Step 11Configure Service Discovery
                      		 
          Step 12Configure Certificate Validation
                      		 
          Step 13Configure the Clients
                      		 
          Step 14Deploy Cisco Jabber Applications
                      		 

          Jabber IM only Mode Deployment

          Procedure
             Command or ActionPurpose
            Step 1Read the Cisco Jabber Planning Guide located at http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​jabber-windows/​products-installation-guides-list.html.  

            • Choose your deployment scenario.

            • Review requirements to confirm that you meet them.

            • Review contact sources to determine which contact source you will use.

             
            Step 2Users
                          		 
            Step 3Contact Source
                          		 
            Step 4Configure Instant Messaging and Presence Service
                          		 
            Step 5Configure WebEx Conferencing
                          		 
            Step 6Configure a Service Profile
                          		 
            Step 7Configure Service Discovery
                          		 
            Step 8Configure Certificate Validation
                          		 
            Step 9Configure the Clients
                          		 
            Step 10Deploy Cisco Jabber Applications
                          		 

            Phone Mode Deployment

            Procedure
               Command or ActionPurpose
              Step 1Read the Cisco Jabber Planning Guide located at http:/​/​www.cisco.com/​c/​en/​us/​support/​unified-communications/​jabber-windows/​products-installation-guides-list.html.  

              • Choose your deployment scenario.

              • Review requirements to confirm that you meet them.

              • Review contact sources to determine which contact source you will use.

               
              Step 2Users.  

               

              Step 3Configure Certificate Validation.  

              Certificates are required for each service to which the Jabber clients connect.

               
              Step 4Configure Service Discovery.  

               

              Step 5Configure a Service Profile.  

               

              Step 6Configure Softphone.  

               

              Step 7Configure Voicemail.  

               

              Step 8Configure WebEx Conferencing.  

               
              Step 9Configure the Clients.  

               

              Step 10Deploy Cisco Jabber Applications.