Monitoring Phone Systems

Monitoring Phone Systems Overview

You can view a variety of information about the phone using the phone status menu on the phone and the phone web pages. This information includes:

  • Device information

  • Network setup information

  • Network statistics

  • Device logs

  • Streaming statistics

This chapter describes the information that you can obtain from the phone web page. You can use this information to remotely monitor the operation of a phone and to assist with troubleshooting.

Cisco IP Phone Status

The following sections describes how to view model information, status messages, and network statistics on the Cisco IP Phone.

  • Model Information: Displays hardware and software information about the phone.

  • Status menu: Provides access to screens that display the status messages, network statistics, and statistics for the current call.

You can use the information that displays on these screens to monitor the operation of a phone and to assist with troubleshooting.

You can also obtain much of this information, and obtain other related information, remotely through the phone web page.

Display the Phone Information Window

Procedure
    Step 1   Press Applications .
    Step 2   Select Status > Product Information.

    When a user password is set, a corresponding icon (lock or certificate) displays at the top-right corner of the phone screen.

    Step 3   To exit the Model Information screen, press .

    View the Phone Status

    Procedure
      Step 1   Press Applications .
      Step 2   Select Status > Phone Status > Phone Status.
      You can view the following information:
      • Elapsed time—Total time elapsed since the last reboot of the system

      • Tx (Packets)—Transmitted packets from the phone.

      • Rx (Packets)—Received packets from the phone.


      View the Status Messages on the Phone

      Procedure
        Step 1   Press Applications .
        Step 2   Select Status > Status messages.
        You can view a log of the various phone statuses since provisioning was last done.
        Note   

        Status messages reflect UTC time and are not affected by the timezone settings on the phone.

        Step 3   Press Back .

        View the Network Status

        Procedure
          Step 1   Press Applications .
          Step 2   Select Status > Network Status.

          You can view the following information:

          • Network type—Indicates the type of Local Area Netwrok (LAN) connection that the phone uses.

          • Network status—Indicates if the phone is connected to a network.

          • IP address—IP address of the phone.

          • VLAN ID—VLAN ID of the phone.

          • Addressing type—Indicates if the phone has DHCP or Static IP enabled.

          • IP status—Status of IP that the phone uses.

          • Subnet mask—Subnet mask used by the phone.

          • Default router—Default router used by the phone.

          • DNS 1—Primary Domain Name System (DNS) server that the phone uses.

          • DNS 2—Optional Backup DNS server that the phone uses.

          • MAC address—Unique Media Access Control (MAC) address of the phone.

          • Host name—Displays the current host name assigned to the phone.

          • Domain—Displays the network domain name of the phone. Default: cisco.com

          • Switch port link—Status of the switch port.

          • Switch port config—Indicates speed and duplex of the network port.

          • PC port config—Indicates speed and duplex of the PC port.

          • PC port link—Indicates speed and duplex of the PC port.


          Display Call Statistics Window

          You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics of the most recent call.


          Note


          You can also remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. This web page contains additional RTCP statistics that are not available on the phone.


          A single call can use multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data.

          To display the Call Statistics screen for information about the latest voice stream, follow these steps:

          Procedure
            Step 1   Press Applications .
            Step 2   Select Status > Phone Status > Call Statistics.
            Step 3   To exit the Status menu, press Back.

            Call Statistics Fields

            The following table describes the items on the Call Statistics screen.

            Table 1 Call Statistics Items for the Cisco IP Phone

            Item

            Description

            Receiver Codec

            Type of received voice stream (RTP streaming audio from codec): G.729, G.722, G.711 mu-law, G.711 A-law, OPUS, and iLBC.

            Sender Codec

            Type of transmitted voice stream (RTP streaming audio from codec): G.729, G.722, G.711 mu-law, G.711 A-law, OPUS, and iLBC.

            Receiver Size

            Size of voice packets, in milliseconds, in the receiving voice stream (RTP streaming audio).

            Sender Size

            Size of voice packets, in milliseconds, in the transmitting voice stream.

            Rcvr Packets

            Number of RTP voice packets that were received since voice stream opened.

            Note   

            This number is not necessarily identical to the number of RTP voice packets that were received since the call began because the call might have been placed on hold.

            Sender Packets

            Number of RTP voice packets that were transmitted since voice stream opened.

            Note   

            This number is not necessarily identical to the number of RTP voice packets that were transmitted since the call began because the call might have been placed on hold.

            Avg Jitter

            Estimated average RTP packet jitter (dynamic delay that a packet encounters when going through the network), in milliseconds, that was observed since the receiving voice stream opened.

            Max Jitter

            Maximum jitter, in milliseconds, that was observed since the receiving voice stream opened.

            Receiver Discarded

            Number of RTP packets in the receiving voice stream that were discarded (bad packets, too late, and so on).

            Note   

            The phone discards payload type 19 comfort noise packets that Cisco Gateways generate, because they increment this counter.

            Rcvr Lost Packets

            Missing RTP packets (lost in transit).

            Voice-Quality Metrics

            Cumulative Conceal Ratio

            Total number of concealment frames divided by total number of speech frames that were received from start of the voice stream.

            Interval Conceal Ratio

            Ratio of concealment frames to speech frames in preceding 3-second interval of active speech. If using voice activity detection (VAD), a longer interval might be required to accumulate 3 seconds of active speech.

            Max Conceal Ratio

            Highest interval concealment ratio from start of the voice stream.

            Conceal Seconds

            Number of seconds that have concealment events (lost frames) from the start of the voice stream (includes severely concealed seconds).

            Severely Conceal Seconds

            Number of seconds that have more than 5 percent concealment events (lost frames) from the start of the voice stream.

            Latency

            Estimate of the network latency, expressed in milliseconds. Represents a running average of the round-trip delay, measured when RTCP receiver report blocks are received.

            View the Customization State in the Configuration Utility

            After the RC download from the EDOS server completes, you can view the customization state of a phone using the web interface.

            Here are the descriptions of the remote customization states:
            • Open—The phone has booted for the first time and is not configured.

            • Aborted—Remote customization is aborted due to other Provisioning like DHCP options.

            • Pending—The profile has been downloaded from the EDOS server.

            • Custom-Pending—The phone has downloaded a redirect URL from the EDOS server.

            • Acquired—In the profile downloaded from the EDOS server, there is a redirect URL for provision configuration. If the redirect URL download from the provisioning server is successful, this state is displayed.

            • Unavailable—Remote customization has stopped because the EDOS server responded with an empty provisioning file and the HTTP response was 200 OK.

            Procedure
              Step 1   On the Phone Web page, select Admin Login > Info > Status.
              Step 2   In the Product Information section, you can view the customization state of the phone in the Customization field.

              If any provisioning is failing, you can view the details in the Provisioning Status section on the same page.


              Cisco IP Phone Web Page

              This section describes the information that you can obtain from the phone web page. You can use this information to remotely monitor the operation of a phone and to assist with troubleshooting.

              Related Tasks
              Access the Web-Based Configuration Utility
              Determine the IP Address of the Phone
              Allow Web Access to the Cisco IP Phone

              Info

              The fields on this tab are read-only and cannot be edited.

              Status

              System Information

              Parameter

              Description

              Host Name

              Displays the current host name assigned to the phone.

              Domain

              Displays the network domain name of the phone.

              Default: cisco.com

              Primary NTP Server

              Displays the primary NTP server assigned to the phone.

              Secondary NTP Server

              Displays the secondary NTP server assigned to the phone.

              Bluetooth Enabled

              Indicates if the phone has Bluetooth enabled to it.

              Bluetooth Connected

              Indicates if the phone has Bluetooth is connected to it.

              Bluetooth MAC

              Displays the MAC address of the Bluetooth device.

              Connected Device ID

              Displays the ID of the connected device.

              Active Interface

              Displays if the phone uses Ethernet cable as the deployment option.

              Only for Cisco IP Phone 8861.

              Wireless MAC

              Displays MAC address of the phone.

              Only for Cisco IP Phone 8861.

              SSID

              Displays the SSID of the phone.

              Only for Cisco IP Phone 8861.

              Mode 802.11

              Displays if the phone uses 802.11 interface as the deployment option.

              Only for Cisco IP Phone 8861.

              Security Mode

              Displays the type of authentication that the phone uses to access the WLAN.

              Camera Shutter

              Displays the state of the shutter.

              Only for Cisco IP Phone 8845 and 8865.

              IPv4 Information

              Parameter

              Description

              IP Status

              Indicates that the connection is established.

              Connection Type

              Indicates the type of internet connection for the phone:

              • DHCP

              • Static IP

              Current IP

              Displays the current IP address assigned to the IP phone.

              Current Netmask

              Displays the network mask assigned to the phone.

              Current Gateway

              Displays the default router assigned to the phone.

              Primary DNS

              Displays the primary DNS server assigned to the phone.

              Secondary DNS

              Displays the secondary DNS server assigned to the phone.

              IPv6 Information

              Parameter

              Description

              IP Status

              Indicates that the connection is established.

              Connection Type

              Indicates the type of internet connection for the phone:

              • Static IP

              • DHCP

              Current IP

              Displays the current IPv6 address assigned to the IP phone.

              Prefix Length

              Identifies number of bits of a global unicast IPv6 address that are part of`the network. For example, if the IPv6 address is 2001:0DB8:0000:000b::/64, the number 64 identifies that the first 64 bits are part of the network.

              Current Gateway

              Displays the default router assigned to the phone.

              Primary DNS

              Displays the primary DNS server assigned to the phone.

              Secondary DNS

              Displays the secondary DNS server assigned to the phone.

              Reboot History

              For information about reboot history, see Reboot Reasons.

              Downloaded Locale Package

              Parameter

              Description

              Locale download status

              Displays the downloaded locale package status.

              Locale download URL

              Displays the location from where the local package is downloaded.

              Font download status

              Displays the downloaded font file status.

              Font download URL

              Displays the location from where the font file is downloaded.

              Phone Status

              Parameter

              Description

              Current Time

              Current date and time of the system; for example, 08/06/14 1:42:56 a.m.

              Elapsed Time

              Total time elapsed since the last reboot of the system; for example, 7 days, 02:13:02.

              SIP Messages Sent

              Total number of SIP messages sent (including retransmissions).

              SIP Bytes Sent

              Total number of SIP messages received (including retransmissions).

              SIP Messages Recv

              Total number of bytes of SIP messages sent which includes retransmissions.

              SIP Bytes Recv

              Total number of bytes of SIP messages received (including retransmissions).

              Network Packets Sent

              Total number of network packets sent.

              Network Packets Recv

              Total number of network packets received.

              External IP

              External IP of the phone.

              Operational VLAN ID

              ID of the VLAN currently in use if applicable.

              SW Port

              Displays the type of Ethernet connection from the IP phone to the switch.

              PC Port

              Displays the type of Ethernet connection from PC Port.

              Upgrade Status

              Displays status of the last phone upgrade.

              SW Port Config

              Displays the type of SW port configuration.

              PC Port Config

              Displays the type of PC port configuration.

              Last Successful Login

              Displays the time when the phone has last successful log in.

              Last Failed Login

              Displays the time when the phone has last failed log in.

              Dot1x Authentication

              Parameter

              Description

              Transaction status

              Indicates if the phone is authenticated.

              Protocol

              Displays the protocol of the registered phone.

              Ext Status

              Parameter

              Description

              Registration State

              Shows “Registered” if the phone is registered, or “Not Registered” if the phone is not registered to the ITSP.

              Last Registration At

              Last date and time the line was registered.

              Next Registration In Seconds

              Number of seconds before the next registration renewal.

              Message Waiting

              Indicates whether message waiting is enabled or disabled.

              Mapped SIP Port

              Port number of the SIP port mapped by NAT.

              Hoteling State

              Indicates whether Hoteling is enabled or disabled.

              Extended Function Status

              Indicates whether extended function is enabled.

              Line Call Status

              Parameter

              Description

              Call State

              Status of the call.

              Tone

              Type of tone that the call uses.

              Encoder

              Codec used for encoding.

              Decoder

              Codec used for decoding.

              Type

              Direction of the call.

              Remote Hold

              Indicates whether the far end placed the call on hold.

              Callback

              Indicates whether the call was triggered by a call back request.

              Mapped RTP Port

              The port mapped for Real Time Protocol traffic for the call.

              Peer Name

              Name of the internal phone.

              Peer Phone

              Phone number of the internal phone.

              Duration

              Duration of the call.

              Packets Sent

              Number of packets sent.

              Packets Recv

              Number of packets received.

              Bytes Sent

              Number of bytes sent.

              Bytes Recv

              Number of bytes received.

              Decode Latency

              Number of milliseconds for decoder latency.

              Jitter

              Number of milliseconds for receiver jitter.

              Round Trip Delay

              Number of milliseconds for delay in the RTP-to-RTP interface round trip.

              Packets Lost

              Number of packets lost.

              Loss Rate

              The fraction of RTP data packets from the source lost since the beginning of reception. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              Packet Discarded

              The fraction of RTP data packets from the source lost since the beginning of reception. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              Discard Rate

              The fraction of RTP data packets from the source that have been discarded since the beginning of reception, due to late or early arrival, under-run or overflow at the receiving jitter buffer. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              Burst Duration

              The mean duration, expressed in milliseconds, of the burst periods that have occurred since the beginning of reception. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              Gap Duration

              The mean duration, expressed in milliseconds, of the gap periods that have occurred since the beginning of reception. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              R-Factor

              Voice quality metric that describes the segment of the call that is carried over this RTP session. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              MOS-LQ

              The estimated mean opinion score for listening quality (MOS-LQ) is a voice quality metric on a scale from 1 to 5, in which 5 represents excellent and 1 represents unacceptable. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              MOS-CQ

              The estimated mean opinion score for conversational quality (MOS-CQ) is defined as including the effects of delay and other effects that affect conversational quality. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR).

              Paging Status

              Parameter

              Description

              Multicast Rx Pkts

              Multicast Tx Pkts

              TR-069 Status

              Parameter

              Description

              TR-069 Feature

              Indicates if TR-069 function is enabled or disabled.

              Periodic Inform Time

              Displays the inform time interval from CPE to ACS.

              Last Inform Time

              Indicates the last inform time.

              Last Transaction Status

              Displays the success or the failure status.

              Last Session

              Indicates the start and end time of the session.

              ParameterKey

              Displays the key for reference checkpoint for parameter set configured.

              Custom CA Status

              These fields display the status of provisioning using a custom Certificate Authority (CA).

              Parameter

              Description

              Custom CA Provisioning Status

              Indicates whether provisioning using a custom CA succeeded or failed:

              • Last provisioning succeeded on mm/dd/yyyy HH:MM:SS;

              • Last provisioning failed on mm/dd/yyyy HH:MM:SS

              Custom CA Info

              Displays information about the custom CA:

              • Installed—Displays the "CN Value", where "CN Value" is the value of the CN parameter for the Subject field in the first certificate.

              • Not Installed—Displays if no custom CA certificate is installed.

              Custom CA certificates are configured in the Provisioning tab. For more information about custom CA certificates, see the Cisco IP Phone 8800 Series Multiplatform Phones Provisioning Guide.

              Provisioning Status

              Parameter

              Description

              Provisioning Profile

              Displays the profile file name of the phone.

              Provisioning Status 1

              Displays the provisioning status (resync) of the phone.

              Provisioning Status 2

              Provisioning Status 3

              Provisioning Failure Reason

              Displays the reason for the failure of provisioning of the phone.


              Note


              The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history). Each entry gives the status, time, and reason.


              Debug Info

              Console Logs

              Displays the syslog output of the phone in the reverse order, where messages is the latest one. The display includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone and the time stamp reflects UTC time, regardless of the time zone settings.

              Parameter

              Description

              Debug Message 1

              messages

              Debug Message 2

              messages.1

              Debug Message 3

              messages.2

              Debug Message 4

              messages.3

              Debug Message 5

              messages.4

              Debug Message 6

              messages.5

              Debug Message 7

              messages.6

              Debug Message 8

              messages.7

              Problem Reports

              Parameter

              Description

              Report Problem

              Displays the tab Generate PRT.

              Prt file

              Displays the file name of the PRT logs.

              Packet Capture

              Displays the tab Start Packet Capture. Click this tab to initiate capture packets. Click All to capture all packets that the phone receives or click Host IP Address to capture packets only when src/dest is the IP address of the phone.

              You can also stop the capture process after initiating it.

              Capture File

              Displays the file that contains the captured packets. Download the file to see the packet details.

              Factory Reset

              Parameter

              Description

              Factory Reset

              Resets the phone when you click Factory Reset and phone is idle.

              Download Status

              Firmware Upgrade Status

              Parameter

              Description

              Firmware Upgrade Status 1

              Displays the upgrade status (failed or succeeded) with reason for the same.

              Firmware Upgrade Status 2

              Firmware Upgrade Status 3

              Provisioning Status

              Parameter

              Description

              Provisioning Profile

              Displays the profile file name of the phone.

              Provisioning Status 1

              Displays the provisioning status (resync) of the phone.

              Provisioning Status 2

              Provisioning Status 3

              Provisioning Failure Reason

              Displays the reason for the failure of provisioning of the phone.


              Note


              The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history). Each entry gives the status, time, and reason.


              Custom CA Status

              These fields display the status of provisioning using a custom Certificate Authority (CA).

              Parameter

              Description

              Custom CA Provisioning Status

              Indicates whether provisioning using a custom CA succeeded or failed:

              • Last provisioning succeeded on mm/dd/yyyy HH:MM:SS;

              • Last provisioning failed on mm/dd/yyyy HH:MM:SS

              Custom CA Info

              Displays information about the custom CA:

              • Installed—Displays the "CN Value", where "CN Value" is the value of the CN parameter for the Subject field in the first certificate.

              • Not Installed—Displays if no custom CA certificate is installed.

              Custom CA certificates are configured in the Provisioning tab. For more information about custom CA certificates, see the Cisco IP Phone 8800 Series Multiplatform Phones Provisioning Guide.

              Network Statistics

              Ethernet Information

              Parameter

              Description

              TxFrames

              Total number of packets that the phone transmitted.

              TxBroadcasts

              Total number of broadcast packets that the phone transmitted.

              TxMulticasts

              Total number of multicast packets that the phone transmitted.

              TxUnicasts

              Total number of unicast packets that the phone transmitted.

              RxFrames

              Total number of packets received by the phone.

              RxBroadcasts

              Total number of broadcast packets that the phone received.

              RxMulticasts

              Total number of multicast packets that the phone received.

              RxUnicasts

              Total number of unicast packets that the phone received.

              Network Port Information

              Parameter

              Description

              RxtotalPkt

              Total number of packets that the phone received.

              Rxunicast

              Total number of unicast packets that the phone received.

              Rxbroadcast

              Total number of broadcast packets that the phone received.

              Rxmulticast

              Total number of multicast packets that the phone received.

              RxDropPkts

              Total number of packets dropped.

              RxUndersizePkts

              The total number of packets received that are less than 64 octets long, which excludes framing bits, but includes FCS octets, and are otherwise well formed.

              RxOversizePkts

              The total number of packets received that are longer than 1518 octets, which excludes framing bits, but includes FCS octets, and are otherwise well formed.

              RxJabbers

              The total number of packets received that are longer than 1518 octets, which excludes framing bits, but incudes FCS octets, and do not end with an even number of octets (alignment error), or had an FCS error.

              RxAlignErr

              Total number of packets between 64 and 1522 bytes in length that were received and that had a bad Frame Check Sequence (FCS).

              Rxsize64

              Total number of received packets, including bad packets, that were between 0 and 64 bytes in size.

              Rxsize65to127

              Total number of received packets, including bad packets, that were between 65 and 127 bytes in size.

              Rxsize128to255

              Total number of received packets, including bad packets, that were between 128 and 255 bytes in size.

              Rxsize256to511

              Total number of received packets, including bad packets, that were between 256 and 511 bytes in size.

              Rxsize512to1023

              Total number of received packets, including bad packets, that were between 512 and 1023 bytes in size.

              Rxsize1024to1518

              Total number of received packets, including bad packets, that were between 1024 and 1518 bytes in size.

              TxtotalGoodPkt

              Total number of good packets (multicast, broadcast, and unicast) that the phone received.

              lldpFramesOutTotal

              Total number of LLDP frames that the phone sent out.

              lldpAgeoutsTotal

              Total number of LLDP frames that timed out in the cache.

              lldpFramesDiscardedTotal

              Total number of LLDP frames that were discarded when any of the mandatory TLVs is missing, out of order, or contains out of range string length.

              lldpFramesInErrorsTotal

              Total number of LLDP frames that were received with one or more detectable errors.

              lldpFramesInTotal

              Total number of LLDP frames that the phone received.

              lldpTLVDiscardedTotal

              Total number of LLDP TLVs that were discarded.

              lldpTLVUnrecognizedTotal

              Total number of LLDP TLVs that were not recognized on the phone.

              CDPNeighborDeviceId

              Identifier of a device connected to this port that CDP discovered.

              CDPNeighborIP

              IP address of the neighbor device discovered that CDP discovered.

              CDPNeighborPort

              Neighbor device port to which the phone is connected discovered by CDP.

              LLDPNeighborDeviceId

              Identifier of a device connected to this port discovered by LLDP discovered.

              LLDPNeighborIP

              IP address of the neighbor device that LLDP discovered.

              LLDPNeighborPort

              Neighbor device port to which the phone connects that LLDP discovered.

              PortSpeed

              Speed and duplex information.

              Access Port Information

              Parameter

              Description

              RxtotalPkt

              Total number of packets that the phone received.

              Rxunicast

              Total number of unicast packets that the phone received.

              Rxbroadcast

              Total number of broadcast packets that the phone received.

              Rxmulticast

              Total number of multicast packets that the phone received.

              RxDropPkts

              Total number of packets dropped.

              RxUndersizePkts

              The total number of packets received that are less than 64 octets long, which excludes framing bits, but includes FCS octets, and are otherwise well formed.

              RxOversizePkts

              The total number of packets received that are longer than 1518 octets, which excludes framing bits, but includes FCS octets, and are otherwise well formed.

              RxJabbers

              The total number of packets received that are longer than 1518 octets, which excludes framing bits, but incudes FCS octets, and do not end with an even number of octets (alignment error), or had an FCS error.

              RxAlignErr

              Total number of packets between 64 and 1522 bytes in length that were received and that had a bad Frame Check Sequence (FCS).

              Rxsize64

              Total number of received packets, including bad packets, that were between 0 and 64 bytes in size.

              Rxsize65to127

              Total number of received packets, including bad packets, that were between 65 and 127 bytes in size.

              Rxsize128to255

              Total number of received packets, including bad packets, that were between 128 and 255 bytes in size.

              Rxsize256to511

              Total number of received packets, including bad packets, that were between 256 and 511 bytes in size.

              Rxsize512to1023

              Total number of received packets, including bad packets, that were between 512 and 1023 bytes in size.

              Rxsize1024to1518

              Total number of received packets, including bad packets, that were between 1024 and 1518 bytes in size.

              TxtotalGoodPkt

              Total number of good packets (multicast, broadcast, and unicast) that the phone received.

              lldpFramesOutTotal

              Total number of LLDP frames that the phone sent out.

              lldpAgeoutsTotal

              Total number of LLDP frames that timed out in the cache.

              lldpFramesDiscardedTotal

              Total number of LLDP frames that were discarded when any of the mandatory TLVs is missing, out of order, or contains out of range string length.

              lldpFramesInErrorsTotal

              Total number of LLDP frames that were received with one or more detectable errors.

              lldpFramesInTotal

              Total number of LLDP frames that the phone received.

              lldpTLVDiscardedTotal

              Total number of LLDP TLVs that were discarded.

              lldpTLVUnrecognizedTotal

              Total number of LLDP TLVs that were not recognized on the phone.

              CDPNeighborDeviceId

              Identifier of a device connected to this port that CDP discovered.

              CDPNeighborIP

              IP address of the neighbor device discovered that CDP discovered.

              CDPNeighborPort

              Neighbor device port to which the phone is connected discovered by CDP.

              LLDPNeighborDeviceId

              Identifier of a device connected to this port discovered by LLDP discovered.

              LLDPNeighborIP

              IP address of the neighbor device that LLDP discovered.

              LLDPNeighborPort

              Neighbor device port to which the phone connects that LLDP discovered.

              PortSpeed

              Speed and duplex information.

              Voice

              System

              System Configuration

              Parameter

              Description

              Restricted Access Domains

              This feature is used when implementing software customization.

              Enable Web Server

              Enable/disable web server of the IP phone.

              Default: Yes

              Enable Protocol

              Choose the type of protocol:

              • Http

              • Https

              If you specify the HTTPS protocol, you must include https: in the URL.

              Enable Direct Action Url

              Enables the direct action of the URL.

              Default: Yes

              Session Max Timeout

              Allows you to enter maximum timeout of the session.

              Default: 3600

              Session Idle Timeout

              Allows you to enter idle timeout of the session.

              Default: 3600

              Web Server Port

              Allows you to enter port number of the phone web user interface.

              Default:

              • 80 for protocol HTTP.

              • 443 for protocol HTTPS.

              If you specify a port number other than the default value for that protocol, you must include the nondefault port number in the server URL.

              Example: https://192.0.2.1:999/admin/advanced

              Enable Web Admin Access

              Allows you to enable or disable local access to the phone web user interface. Select Yes or No from the drop-down menu.

              Default: Yes

              Admin Password

              Allows you to enter password for the administrator.

              Default: No password

              User Password

              Allows you to enter password for the user.

              Default: Blank

              Phone-UI-readonly

              Allows you to make the phone menus and options that the phone users see as read-only fields.

              Phone-UI-User-Mode

              Allows you to restrict the menus and options that phone users see when they use the phone interface. Choose yes to enable this parameter and restrict access.

              Default: No

              Specific parameters are then designated as “na” or “ro” using provisioning files. Parameters designated as “na” will not appear on the phone interface. Parameters designated as “ro” will not be editable by the user.

              Network Settings

              Parameter

              Description

              IP Mode

              Allows you to select the internet protocol mode in which the phone operates. Options are: IPv4 Only, IPv6 Only, and Dual Mode. In dual mode, the phone can have both IPv4 and IPv6 addresses.

              Default: Dual Mode

              IPv4 Settings

              Parameter

              Description

              Connection Type

              Internet connection type that is configured for the phone. Options are DHCP and Static IP.

              Default: DHCP

              NetMask

              Subnet mask of the phone.

              Static IP

              IP address of the phone.

              Gateway

              IP address of the gateway.

              Primary DNS

              Primary Domain Name Server (DNS) assigned to the phone.

              Secondary DNS

              Secondary Domain Name Server (DNS) if assigned to the phone.

              IPv6 Settings

              Parameter

              Description

              Connection Type

              Internet connection type that is configured for the phone. Options are DHCP and Static IP.

              Default: DHCP

              Static IP

              IPv6 address of the phone.

              Prefix Length

              Identifies number of bits of a global unicast IPv6 address that are part of`the network. For example, if the IPv6 address is 2001:0DB8:0000:000b::/64, the number 64 identifies that the first 64 bits are part of the network.

              Gateway

              IP address of the gateway.

              Primary DNS

              Primary Domain Name Server (DNS) assigned to the phone.

              Secondary DNS

              Secondary Domain Name Server (DNS) if assigned to the phone.

              Broadcast Echo

              Options are Disabled and Enabled.

              Default: Disabled

              Auto Config

              When enabled, phone generates an IPv6 address by default with the prefix length sent from the router. Options are Disabled and Enabled.

              Default: Enabled

              SIP IP Preference

              SDP IP Preference

              802.1X Authentication

              Parameter

              Description

              Enable 802.1X Authentication

              Enables/disables 802.1X

              Default: No

              Optional Network Configuration

              Parameter

              Description

              Host Name

              The hostname of the Cisco IP Phone.

              Domain

              The network domain of the Cisco IP Phone.

              If you are using LDAP, see LDAP Configuration.

              DNS Server Order

              Specifies the method for selecting the DNS server:

              • Manual, DHCP

              • Manual

              • DHCP,Manual

              DNS Query Mode

              Specified mode of DNS query.

              • Parallel

              • Sequential

              DNS Caching Enable

              When set to Yes, the DNS query results are not cached.

              Default: Yes

              Switch Port Config

              Allows you to select speed and duplex of the network port. Values are:

              • Auto

              • 10MB half

              • 10MB full

              • 100 MB half

              • 100MB full

              • 100 half

              • 1000 full

              PC Port Config

              Allows you to select Speed and duplex of the Computer (access) port.

              • Auto

              • 10MB half

              • 10MB full

              • 100 MB half

              • 100MB full

              • 100 half

              • 1000 full

              PC PORT Enable

              Specifies if PC port is enabled. Options are Yes or No.

              Enable PC Port Mirror

              Adds the ability to port mirror on the PC port. When enabled, you can see the packets on the phone. Select Yes to enable PC port mirroring and select No to disable it.

              Syslog Server

              Specify the syslog server name and port. This feature specifies the server for logging IP phone system information and critical events. If both Debug Server and Syslog Server are specified, Syslog messages are also logged to the Debug Server.

              Debug Level

              The debug level from 0 to 2. The higher the level, the more debug information is generated. Zero (0) means that no debug information is generated. To log SIP messages, you must set the Debug Level to at least 2.

              Default: 0

              Primary NTP Server

              IP address or name of the primary NTP server used to synchronize its time.

              Default: Blank

              Secondary NTP Server

              IP address or name of the secondary NTP server used to synchronize its time.

              Default: Blank

              Enable SSLv3

              Choose Yes to enable SSLv3. Choose No to disable.

              Default: No

              VLAN Settings

              Parameter

              Description

              Enable VLAN

              Choose Yes to enable VLAN. Choose No to disable.

              Enable CDP

              Enable CDP only if you are using a switch that has Cisco Discovery Protocol. CDP is negotiation based and determines which VLAN the IP phone resides in.

              Enable LLDP-MED

              Choose Yes to enable LLDP-MED for the phone to advertise itself to devices that use that discovery protocol.

              When the LLDP-MED feature is enabled, after the phone has initialized and Layer 2 connectivity is established, the phone sends out LLDP-MED PDU frames. If the phone receives no acknowledgment, the manually configured VLAN or default VLAN will be used if applicable. If the CDP is used concurrently, the waiting period of 6 seconds is used. The waiting period will increase the overall startup time for the phone.

              Network Startup Delay

              Setting this value causes a delay for the switch to get to the forwarding state before the phone will send out the first LLDP-MED packet. The default delay is 3 seconds. For configuration of some switches, you might need to increase this value to a higher value for LLDP-MED to work. Configuring a delay can be important for networks that use Spanning Tree Protocol.

              VLAN ID

              If you use a VLAN without CDP (VLAN enabled and CDP disabled), enter a VLAN ID for the IP phone. Note that only voice packets are tagged with the VLAN ID. Do not use 1 for the VLAN ID.

              PC Port VLAN ID

              VLAN ID for the PC port.

              Inventory Settings

              Parameter

              Description

              Asset ID

              Provides the ability to enter an asset ID for inventory management when using LLDP-MED. The default value for Asset ID is empty. Enter a string of less than 32 characters if you are using this field.

              The Asset ID can be provisioned only by using the web management interface or remote provisioning. The Asset ID is not displayed on the phone screen.

              Changing the Asset ID field causes the phone to reboot.

              SIP

              SIP Parameters

              Parameter

              Description

              Max Forward

              SIP Max Forward value, which can range from 1 to 255.

              Default: 70

              Max Redirection

              Number of times an invite can be redirected to avoid an infinite loop.

              Default: 5

              Max Auth

              Maximum number of times (from 0 to 255) a request can be challenged.

              Default: 2

              SIP User Agent Name

              Used in outbound REGISTER requests.

              Default: $VERSION

              If empty, the header is not included. Macro expansion of $A to $D corresponding to GPP_A to GPP_D allowed

              SIP Server Name

              Server header used in responses to inbound responses.

              Default: $VERSION

              SIP Reg User Agent Name

              User-Agent name to be used in a REGISTER request. If this is not specified, the SIP User Agent Name is also used for the REGISTER request.

              Default: Blank

              SIP Accept Language

              Accept-Language header used. To access, click the SIP tab, and fill in the SIP Accept Language field.

              There is no default. If empty, the header is not included.

              DTMF Relay MIME Type

              MIME Type used in a SIP INFO message to signal a DTMF event. This field must match that of the Service Provider.

              Default: application/dtmf-relay

              Hook Flash MIME Type

              MIME Type used in a SIPINFO message to signal a hook flash event.

              Remove Last Reg

              Enables you to remove the last registration before registering a new one if the value is different. Select yes or no from the drop-down menu.

              Use Compact Header

              If set to yes, the phone uses compact SIP headers in outbound SIP messages. If inbound SIP requests contain normal headers, the phone substitutes incoming headers with compact headers. If set to no, the phones use normal SIP headers. If inbound SIP requests contain compact headers, the phones reuse the same compact headers when generating the response, regardless of this setting.

              Default: No

              Escape Display Name

              Enables you to keep the Display Name private.

              Select Yes if you want the IP phone to enclose the string (configured in the Display Name) in a pair of double quotes for outbound SIP messages.

              Default: Yes.

              Talk Package

              Enables support for the BroadSoft Talk Package that lets users answer or resume a call by clicking a button in an external application.

              Default: No

              Hold Package

              Enables support for the BroadSoft Hold Package, which lets users place a call on hold by clicking a button in an external application.

              Default: No

              Conference Package

              Enables support for the BroadSoft Conference Package that enables users to start a conference call by clicking a button in an external application.

              Default: No

              RFC 2543 Call Hold

              If set to yes, unit includes c=0.0.0.0 syntax in SDP when sending a SIP re-INVITE to the peer to hold the call. If set to no, unit will not include the c=0.0.0.0 syntax in the SDP. The unit will always include a=sendonly syntax in the SDP in either case.

              Default: Yes

              Random REG CID on Reboot

              If set to yes, the phone uses a different random call-ID for registration after the next software reboot. If set to no, the Cisco IP phone tries to use the same call-ID for registration after the next software reboot. The Cisco IP phone always uses a new random Call-ID for registration after a power-cycle, regardless of this setting.

              Default: No.

              SIP TCP Port Min

              Specifies the lowest TCP port number that can be used for SIP sessions.

              Default: 5060

              SIP TCP Port Max

              Specifies the highest TCP port number that can be used for SIP sessions.

              Default: 5080

              Caller ID Header

              Provides the option to take the caller ID from PAID-RPID-FROM, PAID-FROM, RPID-PAID-FROM, RPID-FROM, or FROM header.

              Default: PAID-RPID-FROM

              Hold Target Before Refer

              Controls whether to hold call leg with transfer target before sending REFER to the transferee when initiating a fully-attended call transfer (where the transfer target has answered).

              Default: No

              Dialog SDP Enable

              When enabled and the Notify message body is too big causing fragmentation, the Notify message xml dialog is simplified; Session Description Protocol (SDP) is not included in the dialog xml content.

              Keep Referee When Refer Failed

              If set to yes, it configures the phone to immediately handle NOTIFY sipfrag messages.

              Display Diversion Info

              Display the Diversion info included in SIP message on LCD or not.

              Display Anonymous From Header

              Show the caller ID from the SIP INVITE message “From” header when set to Yes, even if the call is an anonymous call. When the parameter is set to no, the phone displays "Anonymous Caller" as the caller ID.

              Sip Accept Encoding

              Supports the content-encoding gzip feature. The options are none and gzip.

              If gzip is selected, the SIP message header contains the string “Accept-Encoding: gzip”, and the phone is able to process the SIP message body, which is encoded with the gzip format.

              Disable Local Name To Header

              The options are No and Yes. If No is selected, no changes are made. The default value is No.

              If Yes is selected, it disables the display name in “Directory”, “Call History”, and in the “To” header during an outgoing call.

              SIP IP Preference

              Sets if the phone uses IPv4 or IPv6.

              Default: IPv4.

              Disable Local Name to Header

              Select Yes to enable or No to disable.

              Default: No

              SIP Timer Values (sec)

              Parameter

              Description

              SIP T1

              RFC 3261 T1 value (RTT estimate) that can range from 0 to 64 seconds.

              Default: 0.5 seconds

              SIP T2

              RFC 3261 T2 value (maximum retransmit interval for non-INVITE requests and INVITE responses) that can range from 0 to 64 seconds.

              Default: 4 seconds

              SIP T4

              RFC 3261 T4 value (maximum duration a message remains in the network), which can range from 0 to 64 seconds.

              Default: 5 seconds.

              SIP Timer B

              INVITE time-out value, which can range from 0 to 64 seconds.

              Default: 16 seconds.

              SIP Timer F

              Non-INVITE time-out value, which can range from 0 to 64 seconds.

              Default: 16 seconds.

              SIP Timer H

              INVITE final response, time-out value, which can from 0 to 64 seconds.

              Default: 16 seconds.

              SIP Timer D

              ACK hang-around time, which can range from 0 to 64 seconds.

              Default: 16 seconds.

              SIP Timer J

              Non-INVITE response hang-around time, which can range from 0 to 64 seconds.

              Default: 16 seconds.

              INVITE Expires

              INVITE request Expires header value. If you enter 0, the Expires header is not included in the request. Ranges from 0 to 2000000.

              Default: 240 seconds

              ReINVITE Expires

              ReINVITE request Expires header value. If you enter 0, the Expires header is not included in the request. Ranges from 0 to 2000000.

              Default: 30

              Reg Min Expires

              Minimum registration expiration time allowed from the proxy in the Expires header or as a Contact header parameter. If the proxy returns a value less than this setting, the minimum value is used.

              Reg Max Expires

              Maximum registration expiration time allowed from the proxy in the Min-Expires header. If the value is larger than this setting, the maximum value is used.

              Reg Retry Intv

              Interval to wait before the Cisco IP Phone retries registration after failing during the last registration.The range is from 1 to 2147483647

              Default: 30

              See the note below for additional details.

              Reg Retry Long Intvl

              When registration fails with a SIP response code that does not match<Retry Reg RSC>, the Cisco IP Phone waits for the specified length of time before retrying. If this interval is 0, the phone stops trying. This value should be much larger than the Reg Retry Intvl value, which should not be 0.

              Default: 1200

              See the note below for additional details.

              Reg Retry Random Delay

              Random delay range (in seconds) to add to <Register Retry Intvl> when retrying REGISTER after a failure. Minimum and maximum random delay to be added to the short timer. The range is from 0 to 2147483647.

              Default: 0

              Reg Retry Long Random Delay

              Random delay range (in seconds) to add to <Register Retry Long Intvl> when retrying REGISTER after a failure.

              Default: 0

              Reg Retry Intvl Cap

              Maximum value of the exponential delay. The maximum value to cap the exponential backoff retry delay (which starts at the Register Retry Intvl and doubles every retry). Defaults to 0, which disables the exponential backoff (that is, the error retry interval is always at the Register Retry Intvl). When this feature is enabled, the Reg Retry Random Delay is added to the exponential backoff delay value. The range is from 0 to 2147483647.

              Default: 0

              Sub Min Expires

              Sets the lower limit of the REGISTER expires value returned from the Proxy server.

              Sub Max Expires

              Sets the upper limit of the REGISTER minexpires value returned from the Proxy server in the Min-Expires header.

              Default: 7200.

              Sub Retry Intvl

              This value (in seconds) determines the retry interval when the last Subscribe request fails.

              Default: 10.


              Note


              The phone can use a RETRY-AFTER value when it is received from a SIP proxy server that is too busy to process a request (503 Service Unavailable message). If the response message includes a RETRY-AFTER header, the phone waits for the specified length of time before to REGISTER again. If a RETRY-AFTER header is not present, the phone waits for the value specified in the Reg Retry Interval or the Reg Retry Long Interval.


              Response Status Code Handling

              Parameter

              Description

              Try Backup RSC

              This parameter may be set to invoke failover upon receiving specified response codes.

              Default: Blank

              For example, you can enter numeric values 500 or a combination of numeric values plus wild cards if multiple values are possible. For the later, you can use 5?? to represent all SIP Response messages within the 500 range. If you want to use multiple ranges, you can add a comma "," to delimit values of 5?? and 6??

              Retry Reg RSC

              Interval to wait before the phone retries registration after failing during the last registration.

              Default: Blank

              For example, you can enter numeric values 500 or a combination of numeric values plus wild cards if multiple values are possible. For the later, you can use 5?? to represent all SIP Response messages within the 500 range. If you want to use multiple ranges, you can add a comma "," to delimit values of 5?? and 6??

              RTP Parameters

              Parameter

              Description

              RTP Port Min

              Minimum port number for RTP transmission and reception. Minimum port number for RTP transmission and reception. Should define a range that contains at least 10 even number ports (twice the number of lines); for example, configure RTP port min to 16384 and RTP port max to 16538.

              Default: 16384

              RTP Port Max

              Maximum port number for RTP transmission and reception. Should define a range that contains at least 10 even number ports (twice the number of lines); for example, configure RTP port min to 16384 and RTP port max to 16538.

              Default: 16538

              RTP Packet Size

              Packet size in seconds, which can range from 0.01 to 0.13. Valid values must be a multiple of 0.01 seconds.

              Default: 0.02

              Max RTP ICMP Err

              Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the phone terminates the call. If value is set to 0, the phone ignores the limit on ICMP errors.

              RTCP Tx Interval

              Interval for sending out RTCP sender reports on an active connection. It can range from 0 to 255 seconds.

              Default: 0

              SDP IP Preferences

              Select IPv4 or IPv6.

              Default: IPv4

              If the phone is in dual-mode and has both ipv4 and ipv6 addresses, it will always include both addresses in SDP by attributes "a=altc …

              If IPv4 address is selected, then ipv4 address has higher priority than ipv6 address in SDP and indicates that phone prefers using ipv4 RTP address.

              If the phone has only ipv4 address or ipv6 address, SDP does not have ALTC attributes and RTP address is specified in “c=” line.

              SDP Payload Types

              Parameter

              Description

              G722.2 Dynamic Payload

              G722 Dynamic Payload type.

              Default: 96

              iLBC Dynamic Payload

              iLBC Dynamic Payload type.

              Default: 97

              iSAC Dynamic Payload

              iSAC Dynamic Payload type.

              Default: 98

              OPUS Dynamic Payload

              OPUS Dynamic Payload type.

              Default: 99

              AVT Dynamic Payload

              AVT dynamic payload type. Ranges from 96-127.

              Default: 101

              INFOREQ Dynamic Payload

              INFOREQ Dynamic Payload type.

              H264 BP0 Dynamic Payload

              H264 BPO Dynamic Payload type.

              Default: 110

              H264 HP Dynamic Payload

              H264 HP Dynamic Payload type.

              Default: 110

              G711u Codec Name

              G711u codec name used in SDP.

              Default: PCMU

              G711a Codec Name

              G711a codec name used in SDP.

              Default: PCMA

              G729a Codec Name

              G729a codec name used in SDP.

              Default: G729a

              G729b Codec Name

              G729b codec name used in SDP.

              Default: G729b

              G722 Codec Name

              G722 codec name used in SDP.

              Default: G722

              G722.2 Codec Name

              G722.2 codec name used in SDP.

              Default: G722.2

              iLBC Codec Name

              iLBC codec name used in SDP.

              Default: iLBC

              iSAC Codec Name

              iSAC codec name used in SDP.

              Default: iSAC

              OPUS Codec Name

              OPUS codec name used in SDP.

              Default: OPUS

              AVT Codec Name

              AVT codec name used in SDP.

              Default: telephone-event

              NAT Support Parameters

              Parameter

              Description

              Handle VIA received

              Enables the phone to process the received parameter in the VIA header.

              Default: No

              Handle VIA rport

              Enables the phone to process the rport parameter in the VIA header.

              Default: No

              Insert VIA received

              Enables to insert the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ.

              Default: No

              Insert VIA rport

              Enables to insert the rport parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ.

              Default: No

              Substitute VIA Addr

              Enables the user to use NAT-mapped IP:port values in the VIA header.

              Default: No

              Send Resp To Src Port

              Enables to send responses to the request source port instead of the VIA sent-by port.

              Default: No

              STUN Enable

              Enables the use of STUN to discover NAT mapping.

              Default: No

              STUN Test Enable

              If the STUN Enable feature is enabled and a valid STUN server is available, the phone can perform a NAT-type discovery operation when it powers on. It contacts the configured STUN server, and the result of the discovery is reported in a Warning header in all subsequent REGISTER requests. If the phone detects symmetric NAT or a symmetric firewall, NAT mapping is disabled.

              Default: No

              STUN Server

              IP address or fully-qualified domain name of the STUN server to contact for NAT mapping discovery. You can use a public STUN server or set up your own STUN server.

              Default: Blank

              EXT IP

              External IP address to substitute for the actual IP address of phone in all outgoing SIP messages. If 0.0.0.0 is specified, no IP address substitution is performed.

              If this parameter is specified, phone assumes this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line).

              Default: Blank

              EXT RTP Port Min

              External port mapping number of the RTP Port Minimum number. If this value is not zero, the RTP port number in all outgoing SIP messages is substituted for the corresponding port value in the external RTP port range.

              Default: 0

              NAT Keep Alive Intvl

              Interval between NAT-mapping keep alive messages.

              Default: 15

              Redirect Keep Alive

              If enabled, the IP phone redirects the keepalive message when SIP_301_MOVED_PERMANENTLY is received as the registration response.

              Provisioning

              Configuration Profile

              Parameter

              Description

              Provision Enable

              Allows or denies resync actions.

              Default: 160,159,66,150

              Resync On Reset

              The device performs a resync operation after power-up and after each upgrade attempt when set to Yes.

              Default: Yes

              Resync Random Delay

              A random delay following the boot-up sequence before performing the reset, specified in seconds. In a pool of IP Telephony devices that are scheduled to simultaneously powered up, this introduces a spread in the times at which each unit sends a resync request to the provisioning server. This feature can be useful in a large residential deployment, in the case of a regional power failures.

              Default: 2

              Resync At (HHmm)

              Time in 24-hour format (hhmm) to resync the device. When this parameter is provisioned, the Resync Periodic parameter is ignored.

              Default: Blank

              Resync At Random Delay

              To avoid flooding the server with simultaneously resync requests from multiple phones set to resync at the same time, the phone triggers the resync up to ten minutes after the specified time.

              The input value (in seconds) is converted to minutes.

              The default value is 600 seconds (10 minutes). If the parameter value is set to less than 600, the default value is used.

              Default: 600

              Resync Periodic

              Time in seconds between periodic resyncs. If this value is empty or zero, the device does not resync periodically.

              Default: 3600

              Resync Error Retry Delay

              If a resync operation fails because the IP Telephony device was unable to retrieve a profile from the server, if the downloaded file is corrupt, or an internal error occurs, the device tries to resync again after a time specified in seconds.

              If the delay is set to 0, the device does not try to resync again following a failed resync attempt.

              Default: 3600

              Forced Resync Delay

              Forced resync delay typically takes place when it is time to a resync and you are in an active call. For example, if you set 5 minute for Periodic Resync and you place a call right after the resync, the resync happens while you are 6 minutes into the call (normal time of Resync + Forced Resync Delay).

              Default: 14400

              Resync From SIP

              Controls requests for resync operations via a SIP NOTIFY event sent from the service provider proxy server to the IP Telephony device. If enabled, the proxy can request a resync by sending a SIP NOTIFY message containing the Event: resync header to the device.

              Default: Yes

              Resync After Upgrade Attempt

              Enables or disables the resync operation after any upgrade occurs. If Yes is selected, sync is triggered.

              Default: Yes

              Resync Trigger 1

              Resync Trigger 2

              If the logical equation in these parameters evaluates to FALSE, Resync is not triggered even when Resync On Reset is set to TRUE. Only Resync via direct action URL and SIP notify ignores these Resync Trigger.

              Default: Blank

              Resync Fails On FNF

              A resync is considered unsuccessful if a requested profile is not received from the server. This can be overridden by this parameter. When it is set to No, the device accepts a file-not-found response from the server as a successful resync.

              Default: Yes

              Profile Rule

              
Profile Rule B


              Profile Rule C


              Profile Rule D

              Remote configuration profile rules evaluated in sequence. Each resync operation can retrieve multiple files, potentially managed by different servers.

              Default: /$PSN.xml

              DHCP Option To Use

              DHCP options, delimited by commas, used to retrieve firmware and profiles.

              Default: 66,160,159,150,60,43,125

              DHCPv6 Option To Use

              DHCP options, delimited by commas, used to retrieve firmware and profiles.

              Default: 17,160,159

              Log Request Msg

              The message sent to the syslog server at the start of a resync attempt.

              Default:
              
              $PN $MAC –Requesting % $SCHEME://$SERVIP:$PORT$PATH
              

              Log Success Msg

              The syslog message issued upon successful completion of a resync attempt.

              Default:
              
              $PN $MAC -Successful Resync  % 
              
              $SCHEME://$SERVIP:$PORT$PATH 

              Log Failure Msg

              The syslog message that is issued after a failed download attempt.

              Default:
              $PN $MAC -- Resync failed: $ERR

              HTTP Report Method

              Allows to select HTTP options. Options are POST and PUT.

              Report Rule

              Specifies the destination for the report of the current internal configuration that the phone sends to the provisioning server . The URL in this field can include an encryption key.

              • If the report method is PUT, you can enter the URL for the report rule in this format:

                http://my_http_server/config-mpp.xml

              • If the report method is POST, you can enter the URL for the report rule in this format:

                http://my_http_server/report_upload.php

              User Configurable Resync

              Allows a user to resync the phone from the phone screen.

              Default: Yes

              Firmware Upgrade

              Parameter

              Description

              Upgrade Enable

              Allows firmware update operations independent of resync actions.

              Default: Yes

              Upgrade Error Retry Delay

              The interval applied in the event of an upgrade failure. The firmware upgrade error timer activates after a failed firmware upgrade attempt and is initialized with this value. The next firmware upgrade attempt occurs when this timer counts down to zero.

              Default: 3600 seconds

              Upgrade Rule

              A firmware upgrade script that defines upgrade conditions and associated firmware URLs. It uses the same syntax as Profile Rule.

              Use the following format to enter the upgrade rule:

              protocol://server[:port]/profile_pathname

              For example:

              tftp://192.168.1.5/image/sip88xx.10-3-1-9-3PCC.loads

              If no protocol is specified, TFTP is assumed. If no server-name is specified, the host that requests the URL is used as the server name. If no port is specified, the default port is used (69 for TFTP, 80 for HTTP, or 443 for HTTPS).

              Default: Blank

              Log Upgrade Request Msg

              Syslog message issued at the start of a firmware upgrade attempt.

              Default: $PN $MAC -- Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH

              Log Upgrade Success Msg

              Syslog message issued after a firmware upgrade attempt completes successfully.

              Default: $PN $MAC -- Successful upgrade $SCHEME://$SERVIP:$PORT$PATH -- $ERR

              Log Upgrade Failure Msg

              Syslog message issued after a failed firmware upgrade attempt.

              Default: $PN $MAC -- Upgrade failed: $ERR

              For more information about the Provisioning page, see the Cisco IP Phone 8800 Series Multiplatform Phones Provisioning Guide.

              CA Settings

              Parameter

              Description

              Custom CA Rule

              The URL to download Custom CA.

              Default: Blank

              HTTP Settings

              Parameter

              Description

              HTTP User Agent Name

              Allows you to enter a name for HTTP user.

              Default: Blank

              Problem Report Tool

              Parameter

              Description

              PRT Upload Rule

              Specifies the path to the PRT upload script. You can enter the path in the format:

              https://proxy.example.com/prt_upload.php

              or

              http://proxy.example.com/prt_upload.php

              If PRT Max Timer and PRT Upload Rule fields are empty, problem reports are not generated.

              PRT Upload Method

              Determines the method used to upload PRT logs to the remote server. Options are: HTTP POST and PUT.

              Default: POST

              PRT Max Timer

              Determines at what interval (minutes) the phone starts generating problem report automatically. The interval range that you can set is 15 minutes to 1440 minutes.

              Default: Empty

              If PRT Max Timer and PRT Upload Rule fields are empty, problem reports are not generated.

              a

              PRT Name

              Defines a name for the generated PRT file. Enter the name in the format:

              prt-string1-$MACRO

              General Purpose Parameters

              Parameter

              Description

              GPP A - GPP P

              The general purpose parameters GPP_* are used as free string, registers when configuring the Cisco IP phones to interact with a particular provisioning server solution. They can be configured to contain diverse values, including the following:

              • Encryption keys

              • URLs

              • Multistage provisioning status information

              • Post request templates

              • Parameter name alias maps

              • Partial string values, eventually combined into complete parameter values

              Default: Blank

              Regional

              Call Progress Tones

              Parameter

              Description

              Dial Tone

              Prompts the user to enter a phone number.

              Outside Dial Tone

              Alternative to the Dial Tone. It prompts the user to enter an external phone number, as opposed to an internal extension. It is triggered by a, (comma) character encountered in the dial plan.

              Prompt Tone

              Prompts the user to enter a call forwarding phone number.

              Busy Tone

              Played when a 486 RSC is received for an outbound call.

              Reorder Tone

              Played when an outbound call has failed or after the far end hangs up during an established call. Reorder Tone is played automatically when <Dial Tone> or any of its alternatives times out.

              Off Hook Warning Tone

              Played when the phone receiver has been off hook after a period of time.

              Ring Back Tone

              Played during an outbound call when the far end is ringing.

              Call Waiting Tone

              Played when a call is waiting.

              Confirm Tone

              Brief tone to notify the user that the last input value has been accepted.

              MWI Dial Tone

              Played instead of the Dial Tone when there are unheard messages in the caller’s mailbox.

              Cfwd Dial Tone

              Played when all calls are forwarded.

              Holding Tone

              Informs the local caller that the far end has placed the call on hold.

              Conference Tone

              Played to all parties when a three-way conference call is in progress.

              Secure Call Indication Tone

              Played when a call has been successfully switched tosecure mode. It should be played only for a short while (less than 30 seconds) and at a reduced level (less than -19 dBm) so it does not interfere with the conversation.

              Page Tone

              Specifies the tone transmitted when the paging feature is enabled.

              Alert Tone

              Played when an alert occurs.

              Mute Tone

              Played when the Mute button is pressed to mute the phone.

              Unmute Tone

              Played when the Mute button is pressed to unmute the phone.

              System Beep

              Audible notification tone played when a system error occurs.

              Call Pickup Tone

              Provides the ability to configure an audio indication for call pickup.

              Distinctive Ring Patterns

              Parameter

              Description

              Cadence 1

              Cadence script for distinctive ring 1.

              Defaults to 60(2/4).

              Cadence 2

              Cadence script for distinctive ring 2.

              Defaults to 60(.3/.2, 1/.2,.3/4).

              Cadence 3

              Cadence script for distinctive ring 3.

              Defaults to 60(.8/.4,.8/4).

              Cadence 4

              Cadence script for distinctive ring 4.

              Defaults to 60(.4/.2,.3/.2,.8/4).

              Cadence 5

              Cadence script for distinctive ring 5.

              Defaults to 60(.2/.2,.2/.2,.2/.2,1/4).

              Cadence 6

              Cadence script for distinctive ring 6.

              Defaults to 60(.2/.4,.2/.4,.2/4).

              Cadence 7

              Cadence script for distinctive ring 7.

              Defaults to 60(4.5/4).

              Cadence 8

              Cadence script for distinctive ring 8.

              Defaults to 60(0.25/9.75)

              Cadence 9

              Cadence script for distinctive ring 9.

              Defaults to 60(.4/.2,.4/2).

              Control Timer Values (sec)

              Parameter

              Description

              Reorder Delay

              Delay after far end hangs up before reorder (busy) tone is played. 0 = plays immediately, inf = never plays. Range: 0–255 seconds. Set to 255 to return the phone immediately to on-hook status and to not play the tone.

              Interdigit Long Timer

              Long timeout between entering digits when dialing. The interdigit timer values are used as defaults when dialing. The Interdigit_Long_Timer is used after any one digit, if all valid matching sequences in the dial plan are incomplete as dialed. Range: 0–64 seconds.

              Default: 10

              Interdigit Short Timer

              Short timeout between entering digits when dialing. The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is complete as dialed, but more dialed digits would match other as yet incomplete sequences. Range: 0–64 seconds.

              Default: 3

              Vertical Service Activation Codes

              Parameter

              Description

              Call Return Code

              This code calls the last caller.

              Defaults to *69.

              Blind Transfer Code

              Begins a blind transfer of the current call to the extension specified after the activation code.

              Defaults to *88.

              Cfwd All Act Code

              Forwards all calls to the extension specified after the activation code.

              Defaults to *72.

              Cfwd All Deact Code

              Cancels call forwarding of all calls.

              Defaults to *73.

              Cfwd Busy Act Code

              Forwards busy calls to the extension specified after the activation code.

              Defaults to *90.

              Cfwd Busy Deact Code

              Cancels call forwarding of busy calls.

              Defaults to *91.

              Cfwd No Ans Act Code

              Forwards no-answer calls to the extension specified after the activation code.

              Defaults to *92.

              Cfwd No Ans Deact Code

              Cancels call forwarding of no-answer calls.

              Defaults to *93.

              CW Act Code

              Enables call waiting on all calls.

              Defaults to *56.

              CW Deact Code

              Disables call waiting on all calls.

              Defaults to *57.

              CW Per Call Act Code

              Enables call waiting for the next call.

              Defaults to *71.

              CW Per Call Deact Code

              Disables call waiting for the next call.

              Defaults to *70.

              Block CID Act Code

              Blocks caller ID on all outbound calls.

              Defaults to *67.

              Block CID Deact Code

              Removes caller ID blocking on all outbound calls.

              Defaults to *68.

              Block CID Per Call Act Code

              Removes caller ID blocking on the next inbound call.

              Defaults to *81.

              Block CID Per Call Deact Code

              Removes caller ID blocking on the next inbound call.

              Defaults to *82.

              Block ANC Act Code

              Blocks all anonymous calls.

              Defaults to *77.

              Block ANC Deact Code

              Removes blocking of all anonymous calls.

              Defaults to *87.

              DND Act Code

              Enables the do not disturb feature.

              Defaults to *78.

              DND Deact Code

              Disables the do not disturb feature.

              Defaults to *79.

              Secure All Call Act Code

              Makes all outbound calls secure.

              Defaults to *16.

              Secure No Call Act Code

              Makes all outbound calls not secure.

              Defaults to *17.

              Secure One Call Act Code

              Secure One Call Deact Code

              Paging Code

              The star code used for paging the other clients in the group.

              Defaults to *96.

              Call Park Code

              The star code used for parking the current call.

              Defaults to *38.

              Call Pickup Code

              The star code used for picking up a ringing call.

              Defaults to *36.

              Call Unpark Code

              The star code used for picking up a call from the call park.

              Defaults to *39.

              Group Call Pickup Code

              The star code used for picking up a group call.

              Defaults to *37.

              Referral Services Codes

              These codes tell the IP phone what to do when the user places the current call on hold and is listening to the second dial tone.

              One or more *code can be configured into this parameter, such as *98, or *97|*98|*123, and so on. Max total length is 79 chars. This parameter applies when the user places the current call on hold (by Hook Flash) and is listening to second dial tone. Each *code (and the following valid target number according to current dial plan) entered on the second dial-tone triggers the phone to perform a blind transfer to a target number that is prepended by the service *code.

              For example, after the user dials *98, the IP phone plays a special dial tone called the Prompt Tone while waiting for the user the enter a target number (which is checked according to dial plan as in normal dialing). When a complete number is entered, the phone sends a blind REFER to the holding party with the Refer-To target equals to *98<target_number>. This feature allows the phone to hand off a call to an application server to perform further processing, such as call park.

              The *codes should not conflict with any of the other vertical service codes internally processed by the IP phone. You can empty the corresponding *code that you do not want to the phone to process.

              Feature Dial Services Codes

              These codes tell the phone what to do when the user is listening to the first or second dial tone.

              One or more *code can be configured into this parameter, such as *72, or *72|*74|*67|*82, and so forth. The maximum total length is 79 characters. This parameter applies when the user has a dial tone (first or second dial tone). Enter *code (and the following target number according to current dial plan) entered at the dial tone triggers the phone to call the target number prepended by the *code. For example, after user dials *72, the phone plays a prompt tone awaiting the user to enter a valid target number. When a complete number is entered, the phone sends a INVITE to *72<target_number> as in a normal call. This feature allows the proxy to process features like call forward (*72) or BLock Caller ID (*67).

              The *codes should not conflict with any of the other vertical service codes internally processed by the phone. You can empty the corresponding *code that you do not want to the phone to process.

              You can add a parameter to each *code in Features Dial Services Codes to indicate what tone to play after the *code is entered, such as *72‘c‘|*67‘p‘. Below are a list of allowed tone parameters (note the use of back quotes surrounding the parameter without spaces)

              • c = Cfwd Dial Tone

              • d = Dial Tone

              • m = MWI Dial Tone

              • o = Outside Dial Tone

              • p = Prompt Dial Tone

              • s = Second Dial Tone

              • x = No tones are place, x is any digit not used above

              If no tone parameter is specified, the phone plays Prompt tone by default.

              If the *code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the phone sends INVITE *73@..... as usual when user dials *73.

              Vertical Service Announcement Codes

              Parameter

              Description

              Service Annc Base Number

              Defaults to blank.

              Service Annc Extension Codes

              Defaults to blank.

              Outbound Call Codec Selection Codes

              Parameter

              Description

              Prefer G711u Code

              Makes this codec the preferred codec for the associated call.

              Defaults to *017110.

              Force G711u Code

              Makes this codec the only codec that can be used for the associated call.

              Defaults to *027110.

              Prefer G711a Code

              Makes this codec the preferred codec for the associated call.

              Defaults to *017111

              Force G711a Code

              Makes this codec the only codec that can be used for the associated call.

              Defaults to *027111.

              Prefer G722 Code

              Makes this codec the preferred codec for the associated call.

              Defaults to *01722.

              Only one G.722 call at a time is allowed. If a conference call is placed, a SIP re-invite message is sent to switch the calls to narrowband audio.

              Force G722 Code

              Makes this codec the only codec that can be used for the associated call.

              Defaults to *02722.

              Only one G.722 call at a time is allowed. If a conference call is placed, a SIP re-invite message is sent to switch the calls to narrowband audio.

              Prefer G722.2 Code

              Makes this codec the preferred codec for the associated call.

              Force G722.2 Code

              Makes this codec the only codec that can be used for the associated call.

              Prefer G729a Code

              Makes this codec the preferred codec for the associated call.

              Defaults to *01729.

              Force G729a Code

              Makes this codec the only codec that can be used for the associated call.

              Defaults to *02729.

              Prefer iLBC Code

              Makes this codec the preferred codec for the associated call.

              Force iLBC Code

              Makes this codec the only codec that can be used for the associated call.

              Prefer ISAC Code

              Makes this codec the preferred codec for the associated call.

              Force ISAC Code

              Makes this codec the only codec that can be used for the associated call.

              Prefer OPUS Code

              Makes this codec the preferred codec for the associated call.

              Force OPUS Code

              Makes this codec the only codec that can be used for the associated call.

              Time

              Parameter

              Description

              Set Local Date (mm/dd/yyyy)

              Sets the local date (mm represents the month and dd represents the day). The year is optional and uses two or four digits.

              Default: Blank

              Set Local Time (HH/mm)

              Sets the local time (hh represents hours and mm represents minutes). Seconds are optional.

              Default: Blank

              Time Zone

              Selects the number of hours to add to GMT to generate the local time for caller ID generation. Choices are GMT-12:00, GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00.

              Default: GMT-08:00

              Time Offset (HH/mm)

              This specifies the offset from GMT to use for the local system time.

              Default: 00/00

              Ignore DHCP Time Offset

              When used with some routers that have DHCP with time offset values configured, the IP phone uses the router settings and ignores the IP phone time zone and offset settings. To ignore the router DHCP time offset value, and use the local time zone and offset settings, choose yes for this option. Choosing no causes the IP phone to use the router's DHCP time offset value.

              Default: Yes.

              Daylight Saving Time Rule

              Enter the rule for calculating daylight saving time; it should include the start, end, and save values. This rule is comprised of three fields. Each field is separated by ; (a semicolon) as shown below. Optional values inside [ ] (the brackets) are assumed to be 0 if they are not specified. Midnight is represented by 0:0:0 of the given date.

              This is the format of the rule: Start = <start-time>; end=<end-time>; save = <save-time>.

              The <start-time> and <end-time> values specify the start and end dates and times of daylight saving time. Each value is in this format: <month> /<day> / <weekday>[/HH:[mm[:ss]]]

              The <save-time> value is the number of hours, minutes, and/or seconds to add to the current time during daylight saving time. The <save-time> value can be preceded by a negative (-) sign if subtraction is desired instead of addition. The <save-time> value is in this format: [/[+|-]HH:[mm[:ss]]]

              The <month> value equals any value in the range 1-12 (January-December).

              The <day> value equals [+|-] any value in the range 1-31.

              If <day> is 1, it means the <weekday> on or before the end of the month (in other words the last occurrence of < weekday> in that month).

              Daylight Saving Time Rule (continued)

              The <weekday> value equals any value in the range 1-7 (Monday-Sunday). It can also equal 0. If the <weekday> value is 0, this means that the date to start or end daylight saving is exactly the date given. In that case, the <day> value must not be negative. If the <weekday> value is not 0 and the <day> value is positive, then daylight saving starts or ends on the <weekday> value on or after the date given. If the <weekday> value is not 0 and the <day> value is negative, then daylight saving starts or ends on the <weekday> value on or before the date given. Where:

              • HH stands for hours (0-23).

              • mm stands for minutes (0-59).

              • ss stands for seconds (0-59).

              Default: 3/-1/7/2;end=10/-1/7/2;save=1.

              Daylight Saving Time Enable

              Enables Daylight Saving Time.

              Default: Yes

              Language

              Parameter

              Description

              Dictionary Server Script

              Defines the location of the dictionary server, the languages available, and the associated dictionary. See Dictionary Server Script.

              Default: Blank

              Language Selection

              Specifies the default language. The value must match one of the languages supported by the dictionary server. The script (dx value) is:

              
              <Language_Selection ua="na">
              </Language_Selection>
              

              Default: Blank

              The maximum number of characters is 512. For example:

              
              <Language_Selection ua="na"> Spanish
              </Language_Selection>
              

              Locale

              Choose the locale that should be set in the HTTP Accept-Language header

              Default: en-US

              Phone

              General

              Parameter

              Description

              Station Name

              Name of the phone.

              Station Display Name

              Name to identify the phone; appears on the phone screen. You can use spaces in this field and the name does not have to be unique.

              Voice Mail Number

              A phone number or URL to check voice mail.

              Default: None

              Select Logo

              Select from None, PNG Picture, or Text Logo.

              Default: None

              Video Configuration

              Parameter

              Description

              Bandwidth Allowance

              Enables you to restrict the maximum amount of information that the phone can transmit or receive. Options are:

              • Auto

              • 2 Mbps

              • 1 Mbps

              • 750 Kbps

              • 500 Kbps

              • 250 Kbps

              Default: Auto

              Handsfree

              Parameter

              Description

              Bluetooth Mode

              Shows the method of Bluetooth connection.

              • Phone—Pairs with a Bluetooth headset only.

              • Handsfree—Operates as a handsfree device with a Bluetooth-enabled mobile phone.

              • Both—Uses a Bluetooth headset, or operates with a Bluetooth-enabled mobile phone.

              Line

              Specifies the line number for which the Bluetooth is enabled.

              Line Key

              Each line key has a set of settings.

              Parameter

              Description

              Extension

              Specifies the n extension to be assigned to Line Key n.

              Default: n

              Short Name

              Specifies the user name for Line Key.

              Default: $USER

              Share Call Appearance

              Specifies whether the incoming call appearance is shared with other phones or it is private.

              Extended Function

              Use to assign Busy Lamp Field, Call Pickup, and Speed Dial Functions to Idle Lines on the IP phone.

              Miscellaneous Line Key Settings

              Parameter

              Description

              Line ID Mapping

              Specifies the shared call appearance line ID mapping. If Vertical First is set, the second call makes the next available line ID LED flash. If Horizontal first is set, the second call will make the same LED flash on which the first call is received. Also, the behavior is same for both outgoing and incoming calls.

              Default: Horizontal First

              SCA Barge-In Enable

              Enables the SCA Barge-In.

              Default: No

              SCA Sticky Auto Line Seize

              If enabled, restricts to automatically pick up an incoming call on a shared line when you take the phone off-hook.

              Call Appearances Per Line

              This parameter allows you to choose the number of calls per line button. You can choose a value from 2 to 10.

              Default: 2

              Supplementary Services

              Parameter

              Description

              Conference Serv

              Enable or disable three-way conference service.

              Default: Yes

              Attn Transfer Serv

              Enable or disable attended-call-transfer service.

              Default: Yes

              Blind Transfer Serv

              Enable or disable blind-call-transfer service.

              Default: Yes

              DND Serv

              Enable or disable do not disturb service.

              Default: Yes

              Block ANC Serv

              Enable or disable block-anonymous-call service.

              Default: Yes

              Block CID Serv

              Enable or disable blocking outbound Caller-ID service.

              Default: Yes

              Secure Call Serv

              Enable or disable secured call services.

              Default: Yes

              Cfwd All Serv

              Enable or disable call-forward-all service.

              Default: Yes

              Cfwd Busy Serv

              Enable or disable call-forward-on-busy service.

              Default: Yes

              Cfwd No Ans Serv

              Enable or disable call-forward-no-answer service.

              Default: Yes

              Paging Serv

              Enable or disable paging service on the phone.

              Default: Yes

              Call Park Serv

              Enable or disable call park services on the phone.

              Default: Yes

              Call Pick Up Serv

              Enable or disable call pick up services on the phone.

              Default: Yes

              ACD Login Serv

              Enable or disable ACD login services on the phone.

              Default: Yes

              Group Call Pick Up Serv

              Enable or disable group call pick up services on the phone.

              Default: Yes

              Service Annc Serv

              Enable or disable the vertical service announcement services on the phone.

              Default: No

              Call Recording Serv

              Enable or disable the call recording services on the phone.

              Default: No

              Video Serv

              Enable or disable video services on the phone.

              When enabled, the Video Enable field is displayed in the User tab. When disabled, the Video Enable field is not displayed.

              Default: No

              Ringtone

              Parameter

              Description

              Ring1 to Ring12

              Ring tone scripts for different rings.

              Silent Ring Duration

              Controls the duration of the silent ring.

              For example, if the parameter is set to 20 seconds, the phone plays the silent ring for 20 seconds then sends 480 response to INVITE message.

              Extension Mobility

              Parameter

              Description

              EM Enable

              Options to enable or to disable the extension mobility support for the phone.

              Default: No

              EM User Domain

              Name of the domain for the phone or the authentication server.

              Default: Blank

              Inactivity Timer(m)

              Specifies the duration for which the extension mobility remains inactive.

              Countdown Timer(s)

              Specifies the duration for which it waits before it logs out.

              Default: 10

              Preferred Password Input Mode

              Options to specify the password input method of extension mobility PIN. Options are: Alpha-numeric and Numeric.

              Default: Alpha-numeric

              XSI Service

              Parameter

              Description

              XSI Host Server

              Enter the name of the server; for example, xsi.iop1.broadworks.net.

              Default: Blank

              XSI Authentication Type

              Determines the XSI authentication type. Select Login Credentials to authenticate access with XSI id and password. Select SIP Credentials to authenticate access with the register user ID and password of the SIP account registered on the phone.

              Default: Login Credentials

              Login User ID

              BroadSoft User ID of the phone user; for example, johndoe@xdp.broadsoft.com.

              Enter SIP Auth ID when you select Login Credentials or SIP Credentials for XSI authentication type.

              When you choose SIP Auth ID as SIP Credentials, you must enter Login User ID. Without Login User ID, the BroadSoft directory will not appear under the phone Directory list.

              Default: Blank

              Login Password

              Alphanumeric password associated with the User ID.

              Enter login password, when you select Login Credentials for XSI authentication type.

              Default: Blank

              SIP Auth ID

              The registered user ID of the SIP account registered on the phone.

              Enter SIP Auth ID when you select SIP Credentials for XSI authentication type.

              SIP Password

              The password of the SIP account registered on the phone.

              Enter SIP password when you select SIP Credentials for XSI authentication type.

              Directory Enable

              Enables BroadSoft directory for the phone user. Select Yes to enable the directory and select No to disable it.

              Default: No

              Directory Name

              Name of the directory. Displays on the phone as a directory choice.

              Default: Blank

              Directory Type

              Select the type of BroadSoft directory:

              Enterprise: Allows users to search on last name, first name, user or group ID, phone number, extension, department, or email address.

              Group: Allows users to search on last name, first name, user ID, phone number, extension, department, or email address.

              Personal: Allows users to search on last name, first name, or telephone number.

              Default: Enterprise

              CallLog Enable

              Enables to log XSI calls. Select Yes to log XSI calls and select No to disable it.

              Default: No

              Broadsoft XMPP

              Parameter

              Description

              XMPP Enable

              Set to Yes to enable the BroadSoft XMPP directory for the phone user.

              Default: No

              Server

              Enter the name of the XMPP server; for example, xsi.iop1.broadworks.net.

              Default: Blank

              Port

              Server port for the directory.

              Default: Blank

              User ID

              BroadSoft User ID of the phone user; for example, johndoe@xdp.broadsoft.com.

              Default: Blank

              Password

              Alphanumeric password associated with the User ID.

              Default: Blank

              Login Invisible

              When enabled, the user's presence information is not published when the user signs in.

              Default: No

              Retry Intvl

              Interval, in seconds, to allow a reconnect without a log in after the client disconnects from the server. After this interval, the client needs to reauthenticate.

              Default: 30

              XML Service

              Parameter

              Description

              XML Directory Service Name

              Name of the XML Directory. Displays on the user’s phone as a directory choice

              Default: Blank

              XML Directory Service URL

              URL where the XML Directory is located.

              Default: Blank

              XML User Name

              XML service username for authentication purposes

              Default: Blank

              XML Password

              XML service password for authentication purposes

              Default: Blank

              Multiple Paging Group Parameters

              Feature

              New or Changed Sections

              Group Paging Script

              Enter a string to configure group paging and priority paging (out of band paging) that does not required the phone registration.

              LDAP

              Parameter

              Description

              LDAP Dir Enable

              Choose Yes to enable LDAP.

              Default: No

              Corp Dir Name

              Enter a free-form text name, such as “Corporate Directory.”

              Default: Blank

              Server

              Enter a fully qualified domain name or IP address of an LDAP server in the following format:

              nnn.nnn.nnn.nnn

              Enter the host name of the LDAP server if the MD5 authentication method is used.

              Default: Blank

              Search Base

              Specify a starting point in the directory tree from which to search. Separate domain components [dc] with a comma. For example:

              dc=cv2bu,dc=com

              Default: Blank

              Client DN

              Enter the distinguished name domain components [dc]; for example:

              dc=cv2bu,dc=com

              If you are using the default Active Directory schema (Name(cn)->Users->Domain), an example of the client DN follows:

              cn=”David Lee”,dc=users,dc=cv2bu,dc=com

              Default: Blank

              User Name

              Enter the username for a credentialed user on the LDAP server.

              Default: Blank

              Password

              Enter the password for the LDAP username.

              Default: Blank

              Auth Method

              Select the authentication method that the LDAP server requires. Choices are:

              None—No authentication is used between the client and the server.

              Simple—The client sends its fully-qualified domain name and password to the LDAP server. Might present security issues.

              Digest-MD5—The LDAP server sends authentication options and a token to the client. The client returns an encrypted response that is decrypted and verified by the server.

              Default: None

              Last Name Filter

              This defines the search for surnames [sn], known as last name in some locations. For example, sn:(sn=*$VALUE*). This search allows the provided text to appear anywhere in a name: beginning, middle, or end.

              Default: Blank

              First Name Filter

              This defines the search for the common name [cn]. For example, cn:(cn=*$VALUE*). This search allows the provided text to appear anywhere in a name: beginning, middle, or end.

              Default: Blank

              Search Item 3

              Additional customized search item. Can be blank if not needed.

              Default: Blank

              Search Item 3 Filter

              Customized filter for the searched item. Can be blank if not needed.

              Default: Blank

              Search Item 4

              Additional customized search item. Can be blank if not needed.

              Default: Blank

              Search Item 4 Filter

              Customized filter for the searched item. Can be blank if not needed.

              Default: Blank

              Display Attrs

              Format of LDAP results displayed on phone, where:

              • a—Attribute name

              • cn—Common name

              • sn—Surname (last name)

              • telephoneNumber—Phone number

              • n—Display name

              For example, n=Phone causes “Phone:” to be displayed in front of the phone number of an LDAP query result when the detail soft button is pressed.

              • t—type

              When t=p, that is, t is of type phone number, the retrieved number can be dialed. Only one number can be made dialable. If two numbers are defined as dialable, only the first number is used. For example, a=ipPhone, t=p; a=mobile, t=p;

              This example results in only the IP Phone number being dialable and the mobile number is ignored.

              • p—phone number

              When p is assigned to a type attribute, example t=p, the retrieved number is dialable by the phone.

              For example, a=givenName,n=firstname;a=sn,n=lastname;a=cn,n=cn;a=telephoneNumber,n=tele,t=p

              Default: Blank

              Number Mapping

              Can be blank if not needed.

              Note   

              With the LDAP number mapping, you can manipulate the number that was retrieved from the LDAP server. For example, you can append 9 to the number if your dial plan requires a user to enter 9 before dialing. Add the 9 prefix by adding (<:9xx.>) to the LDAP Number Mapping field. For example, 555 1212 would become 9555 1212.

              If you do not manipulate the number in this fashion, a user can use the Edit Dial feature to edit the number before dialing out.

              Default: Blank

              Programmable Softkeys

              Parameter

              Description

              Programmable Softkey Enable

              Enables programmable softkeys.

              Idle Key List

              Softkeys that display when the phone is idle.

              Off Hook Key List

              Softkeys that display when the phone is off-hook.

              Dialing Input Key List

              Softkeys that display when the user must enter dialing data.

              Progressing Key List

              Softkeys that display when a call is attempting to connect.

              Connected Key List

              Softkeys that display when a call is connected.

              Start-Xfer Key List

              Softkeys that display when a call transfer has been initiated.

              Start-Conf Key List

              Softkeys that display when a conference call has been initiated.

              Conferencing Key List

              Softkeys that display when a conference call is in progress.

              Releasing Key List

              Softkeys that display when a call is released.

              Hold Key List

              Softkeys that display when one or more calls are on hold.

              Ringing Key List

              Softkeys that display when a call is incoming.

              Shared Active Key List

              Softkeys that display when a call is active on a shared line.

              Shared Held Key List

              Softkeys that display when a call is on hold on a shared line.

              PSK 1 through PSK 16

              Programmable softkey fields. Enter a string in these fields to configure softkeys that display on the phone screen. You can create softkeys for speed dials to numbers or extensions, vertical service activation codes (* codes), or XML scripts.

              Extension

              General

              Parameter

              Description

              Line Enable

              To enable this line for service, select yes. Otherwise, select No.

              Default: Yes

              Video Configuration

              Parameter

              Description

              H264 BP0 Enable

              Enables the H264 Base Profile 0 codec when you select Yes and disables it when you select No.

              Default: Yes

              H264 HP Enable

              Enables the H264 High Profile codec when you select Yes and disables it when you select No.

              Default: Yes

              Encryption Method

              Selects the encryption method to be used during a secured call. Options are AES 128 and AES 256 GCM.

              Default: AES 128

              Share Line Appearance

              Parameter

              Description

              Share Ext

              Indicates whether this extension is to be shared with other Cisco IP phones or private.

              Default: Yes

              Shared User ID

              The user identified assigned to the shared line appearance.

              Default: Blank

              Subscription Expires

              Number of seconds before the SIP subscription expires. Before the subscription expiration, the phone gets NOTIFY messages from the SIP server on the status of the shared phone extension.

              Default: 3600

              Restrict MWI

              When enabled, the message waiting indicator lights only for messages on private lines.

              Default: No

              NAT Settings

              Parameter

              Description

              NAT Mapping Enable

              To use externally mapped IP addresses and SIP/ RTP ports in SIP messages, select yes. Otherwise, select no.

              Default: No

              NAT Keep Alive Enable

              To send the configured NAT keep alive message periodically, select yes. Otherwise, select no.

              Default: No

              NAT Keep Alive Msg

              Enter the keep alive message that should be sent periodically to maintain the current NAT mapping. If the value is $NOTIFY, a NOTIFY message is sent. If the value is $REGISTER, a REGISTER message without contact is sent.

              Default: $NOTIFY

              NAT Keep Alive Dest

              Destination that should receive NAT keep alive messages. If the value is $PROXY, the messages are sent to the current or outbound proxy.

              Network Settings

              Parameter

              Description

              SIP TOS/DiffServ Value

              Time of service (ToS)/differentiated services (DiffServ) field value in UDP IP packets carrying a SIP message. Defaults to 0x68.

              RTP ToS/DiffServ Value

              ToS/DiffServ field value in UDP IP packets carrying RTP data. Defaults to 0xb8.

              SIP Settings

              Parameter

              Description

              SIP Transport

              Select from UDP, TCP, or TLS.

              Default: UDP

              SIP Port

              Port number of the SIP message listening and transmission port.

              Default: 5060

              SIP 100REL Enable

              Support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests. Select Yes to enable.

              Default: No

              EXT SIP Port

              The external SIP port number.

              Auth Resync-Reboot

              The Cisco IP Phone authenticates the sender when it receives a NOTIFY message with the following requests:

              • resync

              • reboot

              • report

              • restart

              • XML-service

              Select Yes to enable.

              Default: Yes

              SIP Proxy-Require

              The SIP proxy can support a specific extension or behavior when it sees this header from the user agent. If this field is configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided.

              SIP Remote-Party-ID

              The Remote-Party-ID header to use instead of the From header. Select Yes to enable.

              Default: Yes

              Referor Bye Delay

              Controls when the phone sends BYE to terminate stale call legs upon completion of call transfers. Multiple delay settings (Referor, Refer Target, Referee, and Refer-To Target) are configured on this screen. For the Referror Bye Delay, enter the appropriate period of time in seconds.

              Default: 4

              Refer-To Target Contact

              Indicates the refer-to target. Select Yes to send the SIP Refer to the contact.

              Default: No

              Referee Bye Delay

              For the Referee Bye Delay, enter the appropriate period of time in seconds.

              Default: 0

              Refer Target Bye Delay

              For the Refer Target Bye Delay, enter the appropriate period of time in seconds.

              Default: 0

              Sticky 183

              When enabled, the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select Yes. Otherwise, select No.

              Default: No

              Auth INVITE

              When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. To enable this feature, select Yes.

              Default: No

              Ntfy Refer On 1xx-To-Inv

              If set to Yes, as a transferee, the phone will send a NOTIFY with Event:Refer to the transferor for any 1xx response returned by the transfer target, on the transfer call leg.

              If set to No, the phone will only send a NOTIFY for final responses (200 and higher).

              Set G729 annexb

              Configure G.729 Annex B settings.

              Set iLBC mode

              Select iLBC 20ms or 30ms frame size mode.

              Default: 20

              User Equal Phone

              When a tel URL is converted to a SIP URL and the phone number is represented by the user portion of the URL, the SIP URL includes the optional : user=phone parameter (RFC3261). For example:

              To: sip:+12325551234@example.com; user=phone

              To enable this optional parameter, select Yes.

              Default: No

              Call Recording Protocol

              Determines the type of recording protocol that the phone uses. Options are:

              • SIPINFO

              • SIPREC

              Default: SIPREC

              Call Feature Settings

              Parameter

              Description

              Blind Attn-Xfer Enable

              Enables the phone to perform an attended transfer operation by ending the current call leg and performing a blind transfer of the other call leg. If this feature is disabled, the phone performs an attended transfer operation by referring the other call leg to the current call leg while maintaining both call legs. To use this feature, select Yes. Otherwise, select No.

              Default: No

              Message Waiting

              Indicates whether the Message Waiting Indicator on the phone is lit. This parameter toggles a message from the SIP proxy to indicate if a message is waiting.

              Auth Page

              Specifies whether to authenticate the invite before auto answering a page.

              Default: No

              Default Ring

              Type of ring heard. Choose from No Ring or 1 through 10.

              Ring options are Sunlight, Chirp 1, Chirp 2, Delight, Evolve, Mellow, Mischief, Reflections, Ringer, Ascent, Are you there, and Chime.

              Auth Page Realm

              Identifies the Realm part of the Auth that is accepted when the Auth Page parameter is set to Yes. This parameter accepts alphanumeric characters.

              Conference Bridge URL

              URL used to join a conference call, generally in the form of the word conference or user@IPaddress:port.

              Auth Page Password

              Identifies the password used when the Auth Page parameter is set to Yes. This parameter accepts alphanumeric characters.

              Mailbox ID

              Identifies the voice mailbox number/ID for the phone.

              Voice Mail Server

              Identifies the SpecVM server for the phone, generally the IP address, and port number of the VM server.

              Voice Mail Subscribe Interval

              The expiration time, in seconds, of a subscription to a voice mail server.

              Broadsoft ACD

              Enables support for basic BroadSoft Automatic Call Distribution (ACD). The supported values for this option are Yes and No.

              Default: No

              Auto Ans Page On Active Call

              Determines the behavior of the phone when a page call arrives.

              Feature Key Sync

              Enable/disable the Feature Key synchronization. Applies to DND and Call Forward All features.

              Call Park Monitor Enable

              BroadSoft server-only feature. If call park is enabled on the server or on any of the programmable line keys, you need to enable this field for call park notification to work.

              Default: No

              Enable Broadsoft Hoteling

              When this parameter is set to yes, the phone sends out subscription messages (without body) to the server.

              Default: No

              Hoteling Subscription Expires

              An expiration value that is added in the subscription message. Default value is 3600.

              Secure Call Option

              Enables secured calls on an extension. Options are:

              • Optional: The phone maintains the current behavior for secure calls.

              • Required: The phone rejects nonsecure calls from other phones.

              Default: Optional

              ACD Settings

              Parameter

              Description

              Broadsoft ACD

              Enables the phone for Automatic Call Distribuion (ACD). Select Yes to enable or No to disable.

              Default: No

              Call Information Enable

              Enables the phone to display details of a call center call. Select Yes to enable or No to disable.

              Default: No

              Disposition Code Enable

              Enables the user to add a disposition code. Select Yes to enable or No to disable.

              Default: No

              Trace Enable

              Enables the user to trace the last incoming call. Select Yes to enable or No to disable.

              Default: No

              Emergency Escalation Enable

              Enables the user to escalate a call to a supervisor in case of emergency. Select Yes to enable or No to disable.

              Default: No

              Queue Status Notification Enable

              Displays the call center status and the agent status. Select Yes to enable or No to disable.

              Default: No

              Proxy and Registration

              Parameter

              Description

              Proxy

              SIP proxy server and port number set by the service provider for all outbound requests. For example: 192.168.2.100:6060.

              The port number is optional.

              Default: 5060

              Outbound Proxy

              All outbound requests are sent as the first hop. Enter an IP address or domain name.

              Alternate Proxy

              Alternate Outbound Proxy

              This feature provides fast fall back when there is network partition at the Internet or when the primary proxy (or primary outbound proxy) is not responsive or available. The feature works well in a Verizon deployment environment as the alternate proxy is the Integrated Service Router (ISR) with analog outbound phone connection.

              Enter the proxy server addresses and port numbers in these fields. After the phone is registered to the primary proxy and the alternate proxy (or primary outbound proxy and alternate outbound proxy), the phone always sends out INVITE and Non-INVITE SIP messages (except registration) via the primary proxy. The phone always registers to both the primary and alternate proxies. If there is no response from the primary proxy after timeout (per the SIP RFC spec) for a new INVITE, the phone attempts to connect with the alternate proxy. The phone always tries the primary proxy first, and immediately tries the alternate proxy if the primary is unreachable.

              Active transactions (calls) never fall back between the primary and alternate proxies. If there is fall back for a new INVITE, the subscribe/notify transaction will fall back accordingly so that the phone's state can be maintained properly. You must also set Dual Registration in the Proxy and Registration section to Yes.

              Use OB Proxy In Dialog

              Determines whether to force SIP requests to be sent to the outbound proxy within a dialog. Ignored if the Use Outbound Proxy field is set to No or if the Outbound Proxy field is empty.

              Default: Yes

              Register

              Enables periodic registration with the proxy. This parameter is ignored if a proxy is not specified. To enable this feature, select Yes.

              Default: Yes

              Make Call Without Reg

              Enables making outbound calls without successful (dynamic) registration by the phone. If set to No, the dial tone plays only when registration is successful. To enable this feature, select Yes.

              Default: No

              Register Expires

              Defines how often the phone renews registration with the proxy. If the proxy responds to a REGISTER with a lower expires value, the phone renews registration based on that lower value instead of the configured value.

              If registration fails with an “Expires too brief” error response, the phone retries with the value specified in the Min-Expires header of the error.

              The range is from 32 to 2000000.

              Default: 3600 seconds

              Ans Call Without Reg

              If enabled, the user does not have to be registered with the proxy to answer calls.

              Default: No

              Use DNS SRV

              Enables DNS SRV lookup for the proxy and outbound proxy. To enable this feature, select Yes. Otherwise, select No.

              Default: No

              DNS SRV Auto Prefix

              Enables the phone to automatically prepend the proxy or outbound proxy name with _sip._udp when performing a DNS SRV lookup on that name.

              Default: No

              Proxy Fallback Intvl

              Sets the delay after which the phone retries from the highest priority proxy (or outbound proxy) after it has failed over to a lower priority server.

              The phone should have the primary and backup proxy server list from a DNS SRV record lookup on the server name. It needs to know the proxy priority; otherwise, it does not retry.

              The range is from 0 to 65535.

              Default: 3600 seconds

              Proxy Redundancy Method

              Select Normal or Based on SRV Port. The phone creates an internal list of proxies returned in the DNS SRV records.

              If you select Normal, the list contains proxies ranked by weight and priority.

              If you select Based on SRV Port, the phone uses normal, then inspects the port number based on the first-listed proxy port.

              Default: Normal

              Dual Registration

              Set to Yes to enable the Dual registration/Fast Fall back feature. To enable the feature you must also configure the alternate proxy/alternate outbound proxy fields in the Proxy and Registration section.

              Auto Register When Failover

              If set to No, the fallback happens immediately and automatically. If the Proxy Fallback Intvl is exceeded, all the new SIP messages go to the primary proxy.

              If set to Yes, the fallback happens only when current registration expires, which means only a REGISTER message can trigger fallback.

              For example, when the value for Register Expires is 3600 seconds and Proxy Fallback Intvl is 600 seconds, the fallback is triggered 3600 seconds later and not 600 seconds later. When the value for Register Expires is 600 seconds and Proxy Fallback Intvl is 1000 seconds, the fallback is triggered at 1200 seconds. After successfully registering back to primary server, all the SIP messages go to primary server.

              Subscriber Information

              Parameter

              Description

              Display Name

              Name displayed as the caller ID.

              User ID

              Extension number for this line.

              Password

              Password for this line.

              Default: Blank (no password required)

              Auth ID

              Authentication ID for SIP authentication.

              Default: Blank

              Reversed Auth Realm

              The IP address for an authentication realm other than the proxy IP address. The default value is blank; the proxy IP address is used as the authentication realm.

              The parameter for extension 1 appears as follows in the phone configuration file:

              
              <Reversed_Auth_Realm_1_ ua=”na”>
              </Reversed_Auth_Realm_1_>
              

              SIP URI

              The parameter by which the user agent will identify itself for this line. If this field is blank, the actual URI used in the SIP signaling should be automatically formed as:

              sip:UserName@Domain

              where UserName is the username given for this line in the User ID, and Domain is the domain given for this profile in the User Agent Domain. If the User Agent Domain is an empty string, then the IP address of the phone should be used for the domain.

              If the URI field is not empty, but if a SIP or SIPS URI contains no @ character, the actual URI used in the SIP signaling should be automatically formed by appending this parameter with an @ character followed by the IP address of the device.

              Audio Configuration

              Parameter

              Description

              Preferred Codec

              Preferred codec for all calls. The actual codec used in a call still depends on the outcome of the codec negotiation protocol.

              Select one of the following:

              • G711u

              • G711a

              • G729a

              • G729ab

              • G722

              • G722.2

              • iLBC

              • OPUS

              • iSAC

              Default: G711u

              Use Pref Codec Only

              Select No to use any code. Select Yes to use only the preferred codes. When you select Yes, calls fail if the far end does not support the preferred codecs.

              Default: No

              Second Preferred Codec

              Codec to use if the first codec fails.

              Default: Unspecified

              Third Preferred Codec

              Codec to use if the second codec fails.

              Default: Unspecified

              G711u Enable

              Enables use of the G.711u codec.

              Default: Yes

              G711a Enable

              Enables use of the G.711a codec.

              Default: Yes

              G729a Enable

              To enable use of the G.729a codec at 8 kbps, select Yes. Otherwise, select No.

              Default: Yes

              G722 Enable

              Enables use of the G.722 codec.

              Default: Yes

              G722.2 Enable

              Enables use of the G.722.2 codec.

              Default: No

              iLBC Enable

              Enables use of the iLBC codec.

              Default: Yes

              iSAC Enable

              Enables the use of iSAC codec.

              Default: Yes

              OPUS Enable

              Enables the use of OPUS codec.

              Default: Yes

              Silence Supp Enable

              To enable silence suppression so that silent audio frames are not transmitted, select Yes. Otherwise, select No.

              Default: No

              DTMF Tx Method

              The method for transmitting DTMF signals to the far end. The options are:

              • AVT—Audio video transport. Sends DTMF as AVT events.

              • InBand—Sends DTMF by using the audio path.

              • Auto—Uses InBand or AVT based on the outcome of codec negotiation.

              • INFO—Uses the SIP INFO method.

              Use Remote Pref Codec

              Lists all codecs or it uses the default codecs supported.

              Default: Default.

              Codec Negotiation

              When set to Default, the Cisco IP phone responds to an Invite with a 200 OK response advertising the preferred codec only. When set to List All, the Cisco IP phone responds listing all the codecs that the phone supports. The default value is Default, or to respond with the preferred codec only.

              Encryption Method

              Encryption method to be used during secured call. Options are AES 128 and AES 256 GCM

              Default: 128.

              Dial Plan

              Parameter

              Description

              Dial Plan

              Dial plan script for the selected extension.

              The dial plan syntax allows the designation of three parameters for use with a specific gateway:
              • uid – The authentication user-id

              • pwd – The authentication password

              • nat – If this parameter is present, use NAT mapping.

              Separate each parameter with a semi-colon (;).

              Caller ID Map

              Inbound caller ID numbers can be mapped to a different string. For example, a number that begins with +44xxxxxx can be mapped to 0xxxxxx. This feature has the same syntax as the Dial Plan parameter. With this parameter, you can specify how to map a caller ID number for display on screen and recorded into call logs.

              Enable URI Dialing

              Enables or disables URI dialing.

              Emergency Number

              Enter a comma-separated list of emergency numbers. When one of these numbers is dialed, the unit disables processing of CONF, HOLD, and other similar softkeys or buttons to avoid accidentally putting the current call on hold. The phone also disables hook flash event handling.

              Only the far end can terminate an emergency call. The phone is restored to normalcy after the call is terminated and the receiver is back on-hook.

              Maximum number length is 63 characters. Defaults to blank (no emergency number).

              User

              Hold Reminder

              Parameter

              Description

              Hold Reminder Timer

              Specifies the time delay (in seconds), that a ring splash is heard on an active call when another call was placed on hold.

              Default: 0

              Hold Reminder Ringtone

              Specifies the volume of the timer ringtone.

              Call Forward

              Parameter

              Description

              Cfwd Setting

              Select Yes to enable call forwarding.

              Cfwd All Dest

              Enter the extensions to which the call is forwarded.

              Cfwd Busy Dest

              Enter the extensions to forward calls to when the line is busy.

              Default: voicemail

              Cfwd No Ans Dest

              Enter the extension to forward calls to when the call is not answered.

              Default: voicemail

              Cfwd No Ans Delay

              Enter the delay in time (in seconds) to wait before forwarding a call that is unanswered.

              Default: 20 seconds

              Speed Dial

              You can configure speed dials on the Cisco IP Phone from the LCD GUI or the web GUI.

              Speed Dial 2 to 9: Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Press the digit key (2-9) to dial out the assigned number.

              Default: Blank

              Supplementary Services

              Parameter

              Description

              CW Setting

              Enables or disables the Call Waiting service.

              Default: Yes

              Block CID Setting

              Enables or disables the Block CID service.

              Default: No

              Block ANC Setting

              Enables or disables the Block ANC service.

              Default: No

              DND Setting

              Enables or disables the DND settings options for a user.

              Handset LED Alert

              Enables or disables LED alert on the handset. Options are: Voicemail and Voicemail, Missed Call.

              Default: Voicemail

              Secure Call Setting

              Enables or disables Secure Call.

              Default: No

              Dial Assistance

              Enables or disables the dial assistance feature.

              Default: No

              Auto Answer Page

              Enables or disables automatic answering of paged calls.

              Default: Yes

              Preferred Audio Device

              Choose the type of audio that the phone will use. Options are: Speaker and Headset.

              Default: None

              Time Format

              Choose the time format for the phone (12 or 24 hour).

              Default: 12hr

              Date Format

              Choose the date format for the phone (month/day or day/month).

              Default: month/day

              Miss Call Shortcut

              Enables or disables the option for creating a missed call shortcut.

              Alert Tone Off

              Enables or disables the alert tone.

              Log Missed Calls for EXT (n)

              Enables or disables the missed calls logs for a specific extension.

              Shared Line DND Cfwd Enable

              Enable/disable the Shared Line DND Call Forward.

              Audio Volume

              Parameter

              Description

              Ringer Volume

              Sets the default volume for the ringer.

              Default: 9

              Speaker Volume

              Sets the default volume for the speakerphone.

              Default: 8

              Handset Volume

              Sets the default volume for the handset.

              Default: 10

              Headset Volume

              Sets the default volume for the headset.

              Default: 10

              Bluetooth Volume

              Sets the default volume for the Bluetooth device.

              Electronic HookSwitch Control

              Enables or disables the Electronic HookSwitch (EHS) feature.

              After EHS is enabled, the AUX port does not output phone logs.

              Screen

              Parameter

              Description

              Screen Saver Enable

              Enables a screen saver on the phone. When the phone is idle for a specified time, it enters screen saver mode.

              Default: No

              Screen Saver Type

              Types of screen saver. Options you can choose:
              • Clock: Displays a rounded clock with the wallpaper in the background.

              • Picture Rotation: The screen rotates through pictures that are available as wallpaper.

              • Current Wallpaper: Shows the background picture. If you select this option, ensure that the size of the wallpaper is 800x480 pixels.

              • Clock: Displays a digital clock on a plain background.

              • Download Picture: Displays a picture pushed from the phone webpage.

              • Lock : Enables locking of the screensaver.

              Screen Saver Wait

              Amount of idle time before screen saver displays.

              enter the number of seconds of idle time to elapse before the screen saver starts.

              Default: 300

              Screen Saver Refresh Period

              Number of seconds before the screen saver should refresh (if, for example, you chose a rotation of pictures).

              Back Light Timer

              Number of seconds for which the back light timer will be on.

              LCD Contrast

              Value for desired contrast.

              Logo Type

              Type of logo displayed on the phone screen. Options you can choose:

              • Default

              • Download Picutre

              • Text Logo

              Text Logo

              Text logo to display when the phone boots up. A service provider, for example, can enter logo text as follows:

              • Up to 2 lines of text

              • Each line must be fewer than 32 characters

              • Insert a new line character (\n) between lines

              • Insert escape code %0a

              For example,
              Super\n%0aTelecom 
              				  
              displays:
              Super
              Telecom

              Use the + character to add spaces for formatting. For example, you can add multiple + characters before and after the text to center it.

              Picture Download URL

              URL locating the (.png) file to display on the phone screen background.

              For more information, see the Phone Information and Display Settings.

              Video Configuration

              Parameter

              Description

              Video

              Enables the video on the phone. Select Yes to enable or No to disable.

              Default: Yes

              Camera Exposure

              Determines the amount of light that is exposed when transmitting video. Enter a value between zero (0) and 15.

              Default: 8

              Att Console

              General


              Note


              The attendant console tab, labeled Att Console, is only available in Admin Login > advanced mode.


              Parameter

              Description

              Subscribe Expires

              Specifies how long the subscription remains valid. After the specified period of time elapses, the Cisco Attendant Console initiates a new subscription.

              Default: 1800

              Subscribe Retry Interval

              Specifies the length of time to wait to try again if the subscription fails.

              Default: 30

              Number of Units

              Specifies the number of Cisco Attendant Console units.

              Default: 0

              Subscribe Delay

              Length of delay before attempting to subscribe.

              Default: 1

              BLF List URL

              Domain name or user name that is defined in the Broadsoft server for the phone.

              Default: Blank

              Use Line Keys For BLF List

              Options to enable or disable the line keys for BLF.

              Default: No

              Call Pickup Audio Notification

              By default, this parameter is set to No. If you set it to Yes, the phone plays the Call Pickup tone when there are incoming calls to any of the lines that the user is monitoring with the Call Pickup function.

              Default: No

              Attendant Console LCD Brightness

              The contrast between the text, lines, and background on the attendant console display. Enter a number value from 1 to 30. The higher the number, the greater the contrast on the display.

              Default: 12

              BXfer to Starcode Enable

              When set to Yes, the phone performs a blind transfer when the *code is defined in a speed dial extended function,. If set to No, the current call is held and a new call is started to the speed dial destination.

              Default: No

              BXfer On Speed Dial Enable

              When set to Yes, the phone performs a blind transfer when the speed dial function key is selected. When set to no, the current connected call is held and a new call to the speed dial destination is started.

              For example, when a user parks a call using the speed dial function, if the parameter is enabled, a blind transfer is performed to the parking lot. If the parameter is not enabled, an attended transfer is performed to the parking lot.

              Default: No

              BLF Label Display Mode

              Options to select a mode which displays on the phone screen for BLF.

              Default: Blank

              TR-069

              TR-069

              Parameter

              Description

              Enable TR-069

              Settings that enables or disables the TR-069 function.

              ACS URL

              URL of the ACS that uses the CPE WAN Management Protocol. This parameter must be in the form of a valid HTTP or HTTPS URL. The host portion of this URL is used by the CPE to validate the ACS certificate when it uses SSL or TLS.

              ACS Username

              Username that authenticates the CPE to the ACS when ACS uses the CPE WAN Management Protocol. This username is used only for HTTP-based authentication of the CPE.

              If the user name is not configured, admin is used as default.

              ACS Password

              Password to access to the ACS for a specific user. This password is used only for HTTP-based authentication of the CPE.

              If the password is not configured, admin is used as default.

              ACS URL In Use

              URL of the ACS that is currently in use. This is a read-only field.

              Connection Request URL

              URL of the ACS that makes the connection request to the CPE.

              Connection Request Username

              Username that authenticates the ACS that makes the connection request to the CPE.

              Connection Request Password

              Password used to authenticate the ACS that makes a connection request to the CPE.

              Periodic Informal Interval

              Duration in seconds of the interval between CPE attempts to connect to the ACS when Periodic Inform Enable is set to yes.

              Default value is 20 seconds.

              Periodic Inform Enable

              Settings that enables or disables the CPE connection requests. Default value is Yes.

              TR-069 Traceability

              Settings that enables or disables TR-069 transaction logs.

              The default value is No.

              CWMP V1.2 Support

              Settings that enables or disables CPE WAN Management Protocol (CWMP) support. If set to disable, the phone does not send any Inform messages to the ACS nor accept any connection requests from the ACS.

              Default value is Yes.

              TR-069 VoiceObject Init

              Settings to modify voice objects. Select Yes to initialize all voice objects to factory default values or select No to retain the current values.

              TR-069 DHCPOption Init

              Settings to modify DHCP settings. Select Yes to initialize the DHCP settings from the ACS or select No to retain the current DHCP settings.

              TR-069 Fallback Support

              Settings that enables or disables the TR-069 fallback support.

              If the phone attempts to discover the ACS with DHCP and is unsuccessful, the phone next uses DNS to resolve the ACS IP address.

              BACKUP ACS URL

              Backup URL of the ACS that uses the CPE WAN Management Protocol. This parameter must be in the form of a valid HTTP or HTTPS URL. The host portion of this URL is used by the CPE to validate the ACS certificate when it uses SSL or TLS.

              BACKUP ACS User

              Backup username that authenticates the CPE to the ACS when ACS uses the CPE WAN Management Protocol. This username is used only for HTTP-based authentication of the CPE.

              BACKUP ACS Password

              Backup password to access to the ACS for a specific user. This password is used only for HTTP-based authentication of the CPE.

              Note   

              If you do not configure the above parameters, you can also fetch them through DHCP options 60,43, and 125.

              Call History

              Displays the call history for the phone. To change the information displayed, select the type of call history from the following tabs:

              • All Calls

              • Missed

              • Received

              • Placed

              Select Add to Directory to add the call information to your Personal Directory.

              Personal Directory

              The Personal Directory allows a user to store a set of personal numbers. Directory entries can include the following contact information:

              • No. (the directory number)

              • Name

              • Work

              • Mobile

              • Home

              • Speed Dials

              To edit contact information, click Edit Contacts.