New and Changed Information

New and Changed for Firmware Release 11.1(1)

Feature

New or Changed Sections

Asian Language Support

Dictionary Server Script

Phone Display Problems

The Font is Too Small or Has Unusual Characters

Phone Screen Displays Boxes Instead of Asian Characters

Phone Locale is Not Displayed

Softkey Labels are Truncated

Call Center Support

Set Up a Call Center Agent Phone

ACD Call Information Missing

ACD Settings

Phone Doesn't Show ACD Softkeys

Call Recording

Enable Remote Call Recording with SIP REC

Enable Remote Call Recording with SIP INFO

Call Doesn't Record

Cisco IP Phone 8845 and 8865 Support

Configure the Video Codec

Video Configuration

Video Transmit Resolution Setup

Control the Video Bandwidth

Video Configuration

Disable Video Services

Video Configuration

Factory Reset Button in the Phone Web Page

Factory Reset the Phone with the Web UI Button

Factory Reset

IPv6 Support

Network Configuration Fields

IPv6 Information

Network Settings

IPv6 Settings

Presence

Set Up a Phone for Presence

Broadsoft XMPP

Phone Presence Message: Disconnected from Server

Presence Status Doesn't Work

New and Changed Features for Firmware Release 11.0(1)

All new features have been added to Telephony Features for Cisco IP Phone.

Revision

Updated Section

Added MOS enhancement

Added how to confgure missed call indication on the Configuration Utility Page

Added factory reset and pinging in phone web page with a specific URL

Factory Reset the Phone from Phone Web Page

Identify Phone Issues with a URL in the Phone Web Page

Added information on a star code is added to Conference hard key from the phone web page

Enable Conference Button with a Star Code

Logo can be added as boot display Add Logo as Boot Display

Key expansion modue will be auto-detected when plugged in

Auto Detection of Key Expansion Modules

New and Changed Features for Firmware Release 11(0)

All new features have been added to Telephony Features for Cisco IP Phone.

Revision

Updated Section

Added Configure PRT Upload URL

Configure PRT Upload

Added Problem Report tool enhancements

Added Problem Report tool uplaod

Configure PRT Upload

Added enabling dial assistance

Enable Dial Assistance

Added extra line keys support

Set up Extra Line Keys

Updated basic calls enhancements

Updated web https enhancements

Enable Access to Phone Web Interface

System Configuration

Added Call Forwarding support on Voice tab and User tab

Call Forward

Added support for XML applications

XML Services

XML Directory Service

XML Applications

Macro Variables

Configure a Phone to Connect to an XML Application

Configure a Phone to Connect to an XML Directory Service

Added support for Hoteling

Enable Hoteling on a Phone

Added DND and Call Forward synchronization

Configure Synchronization of DND and Call Forward

Added ability to set password on Confiugration Utility

Set the User Password

Added TR-069 support

Manage Phones with TR-069

TR-069

TR-069 Status

Updated Dial Plan fields

Dial Plan

Added support for 802.x

802.1X Authentication

Added Bluetooth wireless headset enhancement

Bluetooth Wireless Headsets

Added shared line enhancement

Shared Lines

Configure a Shared Line

Added enabling NAT

Enable NAT Mapping

Added LDAP enhancement

LDAP

Added configure speed dial

Configure a Speed Dial with the Configuration Utility Page

Added enabling electronic hookswitch on Configuration Utility

Enable Electronic Hookswitch

Audio Volume

Updated Speed Dial topic

Speed Dial

Updated Busy Lamp Field for multiple users

Configure the Busy Lamp Field for Multiple Users with the Configuration Utility

Added call park, BLF display label, and LCD brightness configuration on Key Expansion Module

Updated modified speed dial support on key expansion module

Configure a Speed Dial on a Key Expansion Module

Updated BLF feature on key expansion module

Configure the Busy Lamp Field on a Key Expansion Module

Added screen saver and wallpaper enhancements

Added viewing customization state

View the Customization State in the Configuration Utility

Added configuring BLF with additional multiple features

Updated busy lamp field monitoring

Busy Lamp Field Configuration on a Monitoring Phone

Added star code support on Do Not Disturb feature

Configure Star Codes for DND

Updated programmable softkeys changes

Updated provisoning authority changes

Configure Provisioning Authority

Updated Do Not Disturb feature changes

Enable Do Not Disturb

Added Automatic paging feature

Updated all sections of Phone Configuration Utility (Web page)

Cisco IP Phone Web Page

New Information for Firmware Release 10.4(1) SR1

All new features have been added to Telephony Features for Cisco IP Phone.

Revision

Updated Section

Added Configure a Paging Group

Configure a Paging Group (Multicast Paging)

Added Configure Alphanumeric Dialing

Configure Alphanumeric Dialing

New Information for Firmware Release 10.4(1)

All new features have been added to Telephony Features for Cisco IP Phone.

Revision

Updated Section

Added Key Expansion Module

Cisco IP Phone Key Expansion Module Setup Overview

Key Expansion Module Power Information

Configure the Key Expansion Module from the Phone Web Page

Configure a Speed Dial on a Key Expansion Module

Added Speed-Dial on a line key

Configure a Speed Dial on a Line Key

Added Busy Lamp Field configuration on a monitoring phone

Busy Lamp Field Configuration on a Monitoring Phone

Added Provisioning Authority

Configure Provisioning Authority

Added Customization of Programmable Softkey

Configuring Programmable Softkeys

Added Remote Customization

Telephony Features for Cisco IP Phone

Added Problem Report Tool

Download Problem Reporting Tool Logs