To toggle the Divert All (DivAll) feature on or off, press the DivAll softkey. When this feature is on, DivAll redirects your incoming calls to another phone. For the icons, see Table 2 table.
Unlike Redirect, which you invoke on a call-by-call basis, DivAll enables you to redirect all future incoming calls until you set the feature to off.
By default, the DivAll target is your selected assistant. However, you or your assistant can substitute any phone number as the divert target. For example, if you plan to be away from the office and you want to receive your calls during this time, you can set the Divert All target to your cell phone number.
DivAll applies to all of your lines that your assistant can manage, not calls that your assistant cannot access or calls that you receive on an intercom call.
The DivAll and Redirect features share the same divert target. You or your assistant can change this target from the Manager Configuration window.
If you have both call filtering and DivAll enabled, the Manager Assistant first applies call filtering to an incoming call. Call filtering directs the call to you or to your assistant (depending on filter settings.) Next, the Manager Assistant applies DivAll to those calls that filtering has directed to you. The DivAll feature redirects those calls to the DivAll target.
If you configure call forward all on your phone, all of your incoming calls are forwarded to the call-forward number that you entered. Your calls are not filtered to your assistant, and they are not redirected to your divert target.