If your system
administrator configured the Manager Assistant in the shared-line mode, the
manager and assistant share a directory number, such as 8001, and share a line.
When a call comes in on 8001, it rings on both phones, and the assistant
handles these calls for the manager.
Assistant is in this mode, assistants and managers have these capabilities:
If you are an
assistant, you do not need to be logged in to receive calls. Calls to your
manager ring on your phone automatically.
If you are a
manager, you can share your directory number with up to 10 assistants, and any
of these assistants can answer and handle a call.
Assistant features do not apply in the shared-line mode. The assistant cannot
see or access these call features on the
Assistant Console application:
Watch—The manager’s phone does not have this softkey.
Filtering—The manager’s phone does not have this softkey.
assistant’s and manager’s phones do not have this softkey.