The speed dial
feature enables you to set up a personal phone book on the Assistant Console.
You can place calls and perform other call-handling tasks using speed dial
To open the speed
dial menu and view a list of available commands, right-click on
the Speed Dials panel or choose
from the menu bar.
If some speed dial
commands are dimmed, try selecting a speed dial listing before opening the
Use the speed dial
menu to create and modify speed dial groups, place a call, specify a transfer
target, and add conference participants to a call.
To access speed
dial numbers quickly, consider organizing entries into speed dial groups. For
example, you can create a personal group for yourself and a group for each of
When you add new
speed dial listings, the listings appear in the order that you created them. To
sort all the items in a speed dial list, click on a column header (Name,
Telephone Number, or Notes). Lists are sorted alphabetically or numerically,
depending on the header you choose. Click the header again to toggle between
ascending and descending order.
You can make calls
using your speed dial listings in one of these ways:
Drag the speed
dial entry to either your line or your manager’s line.
Make a call on
your line or your manager’s line by highlighting the line and double-clicking
on the speed dial entry.
Drag the speed
dial entry to the dial button on your call-control panel and click
Here are some
quick ways to use your speed dial listings (without opening the speed dial
To perform a
blind transfer to a person in your speed dial list, drag an active
call to the person’s speed dial listing.
To add a new
speed dial listing, drag and drop a listing from the Directory panel to the
Speed Dial panel.
speed dial group and example speed dial listing are inactive. They are included
to demonstrate how speed dial information appears on the console. You can
delete the samples at your convenience.