- Preface
- Introduction
- Planning the Usage of Voice Messaging Ports in Cisco Unity Connection
- Setting Up an Alcatel 4400 Analog PIMG Integration with Cisco Unity Connection
- Setting Up an Avaya Definity G3 Digital PIMG Integration with Cisco Unity Connection
- Setting Up an Avaya Definity ProLogix Digital PIMG Integration with Cisco Unity Connection
- Setting Up an Avaya S8300/S8500/S8700 Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Mitel SX-2000 Digital PIMG Integration with Cisco Unity Connection
- Setting Up an NEC NEAX 2400 Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Nortel Meridian 1 Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Rolm 9751 Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Serial (SMDI, MCI, or MD-110) PIMG Integration with Cisco Unity Connection
- Setting Up a Siemens Hicom 150 Analog PIMG Integration with Cisco Unity Connection
- Setting Up a Siemens Hicom 300 E (European) Analog PIMG Integration with Cisco Unity Connection
- Setting Up a Siemens Hicom 300 E (North American) Digital PIMG Integration with Cisco Unity Connection
- Setting Up a Siemens Hipath 3750 Analog PIMG Integration with Cisco Unity Connection
- Setting Up a Siemens Hipath 4000 Analog PIMG Integration with Cisco Unity Connection
- Testing the Integration
- Adding New User Templates for Multiple Integrations
- Adding a Secondary Master PIMG Unit
- Application Note for the Ericsson MD-110 Serial PIMG Integration
- Application Note for the Nortel SL-100 Serial SMDI TIMG Integration
- Settings for PIMG Firmware Version 5.x
- Index
Adding a Secondary Master PIMG Unit
Because the master PIMG unit processes all call information and MWI requests for the system, the integration loses important functionality if the master PIMG unit stops working. If you want to minimize this risk, you can add a secondary master PIMG unit to process call information and MWI requests when the primary master PIMG unit is no longer functioning.
During normal operation, the primary master PIMG unit is connected to power and is functioning, while the secondary master PIMG unit is not connected to power and is not functioning. To activate the secondary master PIMG unit, you must disconnect power to the primary master PIMG unit, then connect power to the secondary master PIMG unit.
The following task list describes the process for adding a secondary master PIMG unit.
Task List to Add a Secondary Master PIMG Unit
Use the following task list to add a secondary master PIMG unit.
1.
Set up the analog voice line connections to the master PIMG units. See the “Analog Voice Line Connections for the Master PIMG Units” section.
2. Set up the serial data cable connections to the master PIMG units. See the “Serial Data Cable Connections for the Master PIMG Units” section.
3. Configure the secondary master PIMG unit. See the “Configuring the Secondary Master PIMG Unit” section.
Analog Voice Line Connections for the Master PIMG Units
Circuit-switched phone systems typically have 25-pair or 32-pair cables to provide analog voice connections. It is common that the cable is broken into individual lines that may attach to a punchdown cross-connect block (for example, 66-Type), or the cable may terminate with RJ-11 or RJ-14 connectors to accept analog voice lines.
A punchdown cross-connect block or line splitters may be used to split the analog lines. It is possible to use these devices in combination to manage and split the lines.
Note No devices other than those described in this appendix should be connected to the analog voice lines for any voice messaging port on the master PIMG units. Otherwise, the ring equivalency number (REN) may be exceeded and the primary and secondary servers may not receive sufficient ring current to answer calls.
Requirements
The following components are required for common configurations:
- Two or three analog voice patch cables for each port on the phone system.
- The applicable device to split the analog lines:
– One or more punchdown cross-connect blocks (for example, 66-Type), installed and ready to accept lines.
– One line splitter for every one or two ports on the phone system. The line splitter accepts both RJ-11 and RJ-14 connectors.
- The applicable connectors (RJ-11 and/or RJ-14) for the analog voice lines. Figure 20-1 shows the pinout for the RJ-11 connector, and Figure 20-2 shows the pinout for the RJ-14 connector.
Figure 20-1 RJ-11 Connector Pinout
Figure 20-2 RJ-14 Connector Pinout
Connections Using RJ-11 Connectors
The following figures illustrate common configurations:
- Figure 20-3 shows the connections between a phone system and the primary and secondary master PIMG units, through a punchdown cross-connect block.
- Figure 20-4 shows the connections between a phone system with an RJ-11 connector and the primary and secondary master PIMG units.
- Figure 20-5 shows the connections between a phone system with an RJ-14 connector and the primary and secondary master PIMG units.
Figure 20-3 Connections from the Phone System Through a Punchdown Block
Figure 20-4 Connections for an RJ-11 Connector from the Phone System
Figure 20-5 Connections for an RJ-11 Connector from the Phone System
Serial Data Cable Connections for the Master PIMG Units
Connecting the RS-232 serial cables between a circuit-switched phone system and the primary and secondary master PIMG varies depending on the number of serial ports the phone system has.
Requirements
The following components are required for phone systems with only one serial port:
The following components are required for phone systems with multiple serial ports:
Connections for the Serial Data Cables
Figure 20-6 shows the connections between the serial port on a phone system that has only one serial port to the serial ports on the primary and secondary master PIMG units. Figure 20-7 shows the connections between the serial ports on a phone system that has two serial ports to the serial ports on the master PIMG units.
Note that the following figures do not show the analog voice lines, which are described in the “Analog Voice Line Connections for the Master PIMG Units” section.
Figure 20-6 Serial Cable Connections from a Single Serial Port on the Phone System to the Serial Ports on the Master PIMG Units
Figure 20-7 Serial Cable Connections from Multiple Serial Ports on the Phone System to the Serial Ports on the Master PIMG Units
Configuring the Secondary Master PIMG Unit
This procedure has the following requirements:
- All analog lines and serial cables must be correctly connected.
- The primary secondary master PIMG units must have the same firmware version installed.
- The primary master PIMG unit is connected to power, while the secondary master PIMG unit is disconnected from power.
- You have a Windows workstation that has access to the PIMG units.
Do the following procedure to make the configuration of the secondary master PIMG unit match the configuration of the primary master PIMG unit.
To Configure the Secondary Master PIMG Unit
Step 1 On a Windows workstation, in a web browser, sign in to the primary master PIMG unit.
Step 2 On the Configuration menu, select Import/Export.
Step 3 On the Import/Export page, under Export Files, select Export All Settings.
Step 4 In the File Download dialog box, select Save.
Step 5 In the Save As dialog box, browse to the Windows workstation, browse to a directory where you want to save the file, and select Save.
Step 6 Exit the PIMG web interface.
Step 7 Disconnect power from the primary master PIMG unit.
Step 8 Connect power to the secondary master PIMG unit.
Step 9 On the Windows workstation, in a web browser, sign in the secondary master PIMG unit by entering the following case-sensitive settings.
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Step 11 On the Configuration menu of the secondary master PIMG unit, select Import/Export.
Step 12 On the Import/Export page, under Import File, select Browse.
Step 13 In the Choose File dialog box, browse to the file Config.ini that you saved from the primary master PIMG unit in Step 5.
Step 14 Select Config.ini, and select Open.
Step 15 On the Import/Export page, select Import File.
Step 16 When prompted to restart the PIMG unit, select OK.
Step 17 Disconnect power from the secondary master PIMG unit.
Step 18 Connect power to the primary master PIMG unit.
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