Before You Begin
Important |
Before you configure Webex Calling in your organization, you must ensure that you coordinated with the Cisco services team. They need to first apply configuration in the backend that points your Control Hub organization to Webex Calling and away from Spark Call. If you confirmed with Cisco that this backend configuration is set, then you can safely run the First Time Setup Wizard and configure Webex Calling. (If not yet set, Control Hub shows an error if you try to run the wizard.) Also, after the team sets the backend configuration, your Spark Call subscription and related settings are no longer available. Make sure you followed all of the steps in the previous section (Preserve Spark Call Configuration). |