- Preface
-
- Configuring the Cisco Application Control Engine
- Configuring the Cisco TelePresence Multipoint Switch
- Configuring the Cisco Router with IVR
- Configuring Cisco Unified Communications Manager
- Configuring Cisco TelePresence Manager
- Configuring Cisco Session Border Controllers
- Configuring Cisco TelePresence MSE 8000 Series
- Configuring Internet Group Management Protocol for Multicast Support
- Glossary
Installation and Administration Guide for the Cisco TelePresence Exchange System Release 1.0
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- June 30, 2011
Chapter: Password Recovery
Password Recovery
Use this procedure to recover the administrator password, which is used to access the CLI of a Cisco TelePresence Exchange System server. This password is initially set while installing the server.
Note
•To change a known administrator password, use the set password admin command instead of performing the password recovery procedure.
•You cannot use the password recovery procedure to recover or change the security password, which the database servers use to authenticate data requests from the other nodes, and which must be defined identically on all six nodes in the server cluster. To recover the security password, you need to reinstall all six nodes and define the new security password via the installer.
Before You Begin
•During this procedure, you need to insert the Cisco TelePresence Exchange System installation DVD into the disk drive to prove that you have physical access to the server.
•The password cannot be changed until at least 24 hours after it was created, unless you reinstall the Cisco TelePresence Exchange System software on the server.
Procedure
Step 1 Log in to the CLI of the server with the following username and password:
•Username: pwrecovery
•Password: pwreset
Step 2 The platform password reset window appears.
Step 3 Press any key to continue.
Step 4 If the disk drive contains a DVD, remove it now.
Step 5 Press any key to continue.
The system verifies that the disk drive is empty.
Step 6 Insert the Cisco TelePresence Exchange System installation DVD into the disk drive.
The system verifies that you have inserted the disk.
Step 7 At the prompt, enter a to reset the administrator password.
Step 8 Enter the new administrator password.
Step 9 Reenter the new administrator password.
The system verifies the strength of the new password and resets it.
Step 10 At the prompt, press any key to exit the password reset utility.
Step 11 Verify that the new password works by logging in to the CLI.
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