Before You Begin
Before beginning the tasks in this guide, familiarize yourself with the following:
Obtaining the MAC Address of Your System
The MAC address is required to register your system in the Unified Communications Manager (Unified CM). Find the MAC address using one of the following methods:
- Locate the MAC address number on a label next to the Ethernet port on the Host CPU codec. There are two MAC addresses, the correct one is nearest the Uplink and EX1 Ethernet connections as shown in Figure 1.
- When the system is booting, watch the center display. The MAC address is shown during bootup.
- In the Monitoring page of the IX system web interface, the MAC address is shown in the Network Data section. For more information, see the “Network Data” section.
Figure 1 MAC Address Location on Host CPU Codec
Note When entering the MAC address in Unified CM fields, do not use spaces or dashes, and do not include any other characters that may precede the MAC address on the label.
Network Time Protocol (NTP) Requirements
NTP is required to synchronize the clocks for systems on your network. If NTP is not configured, access Cisco Unified CM date/time group, configure NTP properly, and assign it to a system device pool. More information is at the Cisco Unified Communications Manager (CallManager) home page.
IX System Web Browser Support
The Cisco TelePresence System Administration interface is supported on the following web browsers:
- Internet Explorer (IE) version 10 and later
- Firefox version 31 and later
- Chrome version 36 and later
- Safari version 6.1.5 and later
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation as an RSS feed and delivers content directly to your desktop using a reader application. The RSS feeds are a free service.