Cisco Prime Collaboration is
preconfigured with a default web client administrator user called globaladmin;
globaladmin is a superuser who can access Cisco Prime Collaboration user
Specify a password for
globaladmin when you configure your virtual appliance. You need to use these
credentials when you launch the Cisco Prime Collaboration web client for the
Collaboration server supports the CLI user: admin.
You cannot create CLI users
using the web client user interface. CLI users are created during OVA
configuration. By default, the username is admin; the password is specified
during OVA configuration and is used to log into the CLI to check the
application status and perform backup and restore.
We recommend that you write
down the root password as it cannot be retrieved.
defined in the Cisco Prime Collaboration web client are different from the
users defined on the Cisco Prime Collaboration server (CLI).
CLI users are
not listed on the Cisco Prime Collaboration User Management page.
root follow same set of password validation rules, but the rules for admin are
different. For information on password validation rules for these users, see
Prime Collaboration Assurance and Analytics Install and Upgrade Guide.
If you are logging in for the
first time to the Cisco Prime Collaboration web client, log in as
You must not create a user
with the name: globaladmin, pmadmin and admin.
You can then check the
/opt/emms/emsam/log/importedprovisioninguser.log file, by logging in as a root
user, to find the users who were not imported into Cisco Prime Collaboration database due
to several reasons such as duplicate usernames (usernames already used in Cisco
Prime Collaboration), usernames
with no passwords and so on.
. Click the Download Log
button. Download the tar file and untar it. Check the
/opt/emms/emsam/log/importedprovisioninguser.log file, to find the users who
were not imported into Cisco Prime Collaboration database due to several
reasons such as duplicate user names (user names already used in Cisco Prime
Collaboration), user names with no passwords and so on.
The Cisco Prime Collaboration
applications do not share inventory database. You must manage the devices
separately to perform the tasks. To perform device management tasks using the
Cisco Prime Collaboration application, see
Manage Device Credentials.