Events Processed
The following tables list all possible events you might see in Cisco netManager, along with the following:
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Description —A summary of the event, including typical causes (if known).
•Trigger —How Cisco netManager learns of the event: from normal polling, a threshold that was exceeded, a diagnostic test result, a trap that was received, or an event received from Windows Event Manager.
•Severity —The severity that Cisco netManager assigns to the event: critical, warning, or informational.
•Device Type —The devices, as classified in Cisco netManager, on which the event can occur.
Lists of Events
The following tables provide descriptions of the events displayed. For specific events related to Cisco Unified Communications Manager Express, Cisco Unity Express, and unresponsive events, see the following tables:
•Table A-1 displays a list of common events for all devices.
•Table A-2 displays a list of Cisco Unified Communications Manager events.
•Table A-3 displays a list of Cisco Unified Communications Manager Express.
•Table A-4 displays a list of Cisco Unity events.
•Table A-5 displays a list of Cisco Unity Express events.
•Table A-6 displays a list of Local Wireless Access Point events.
•Table A-7 displays a list of SRST events.
•Table A-8 displays a list of active monitor events associated with the unresponsive Cisco netManager event.
For information on processed SNMP traps, see Appendix B, "Processed SNMP Traps and Corresponding Cisco netManager Events."
Table A-1 Common Events
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Fan Down |
Description: Fan condition is down. Severity: Critical. Device Type: All |
For MCS COMPAQ platform, CPQ-HEALTH-MIB For MCS IBM platform, UMSLMSENSOR-MIB For routers and switches, CISCO-ENVMON-MIB |
Fan Degraded |
Description: Fan condition is degraded. Severity: Warning. Device Type: All |
For MCS COMPAQ platform, CPQ-HEALTH-MIB For MCS IBM platform, UMSLMSENSOR-MIB For routers and switches, CISCO-ENVMON-MIB |
High CPU Utilization |
Description: Current utilization exceeds the utilization threshold configured for this network adapter or processor. Trigger: Exceeded one of these thresholds: • Utilization Threshold. • Processor Utilization Threshold. Severity: Critical. Device Type: Host, media server, router, switch, optical switch, voice gateway, Wireless LAN Controller. |
For MCS, HOST-RESOURCES-MIB For routers and switches, CISCO-PROCESS-MIB For wireless LAN controller, airspace.bsnSwitching.agentResourceInfoGroup |
Insufficient Free Hard Disk |
Description: Free disk space is low. Trigger: Exceeded Free Hard Disk Threshold. Severity: Critical. Device Type: Media server. |
HOST-RESOURCES-MIB |
Insufficient Free Physical Memory |
Description: System is running out of physical memory resources. Trigger: Exceeded Free Physical Memory Threshold. Severity: Critical. Device Type: Voice gateway, Wireless LAN Controller. |
For MCS, HOST-RESOURCES-MIB For routers and switches, CISCO-MEMORY-POLL-MIB. For wireless LAN controller, airspace.bsnSwitching.agentResourceInfoGroup |
Insufficient Free Virtual Memory |
Description: System is running out of virtual memory resources. Trigger: Exceeded Free Virtual Memory Threshold. Severity: Critical. Device Type: Media server. |
HOST-RESOURCES-MIB |
Power Supply Down |
Description: Power supply state is Down. Trigger: Trap. Severity: Critical. Device Type: Media server or voice gateway. |
UMSEVENT MIB |
Power Supply Degraded |
Description: Power supply state is degraded. Trigger: Trap. Severity: Critical. Device Type: Media server or voice gateway. |
UMSEVENT MIB |
Temperature High |
Description: Operating temperature exceeds the threshold. Trigger: Exceeded Relative Temperature Threshold. Severity: Critical. Device Type: Media server, router, or switch. |
Cisco-Stack-MIB |
Temperature Sensor Down |
Description: Temperature sensor reports abnormal temperature measurements and reports its condition as failed. Severity: Critical. Device Type: Media server, router, or switch. |
For MCS COMPAQ platform, CPQ-HEALTH-MIB For MCS IBM platform, UMSLMSENSOR-MIB For routers and switches, CISCO-ENVMON-MIB |
Temperature Sensor Degraded |
Description: Temperature sensor response is degraded. Severity: Critical. Device Type: Media server, router, or switch. |
For MCS COMPAQ platform, CPQ-HEALTH-MIB For MCS IBM platform, UMSLMSENSOR-MIB For routers and switches, CISCO-ENVMON-MIB |
Unresponsive |
Description: Device does not respond to ICMP or SNMP requests. Probable causes are: •On a system: ICMP ping requests and SNMP queries to the device timeout received no response. •On an SNMP Agent: Device ICMP ping requests are successful, but SNMP requests time out with no response. Note A system might also be reported as Unresponsive if the only link (for example, an interface) to the system goes down. Trigger: Polling. Severity: Critical. Device Type: Host, hub, router, switch, optical switch, media server, phone access switch, voice mail gateway, or voice gateway. |
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Cold Start |
Description: Cold Start. Trigger: Processed trap. Severity: Informational. Device Type: All. |
RFC 1215 |
Warm Start |
Description: Warm Start. Cause: Trap. Severity: Informational. Device Type: All. |
RFC 1215 |
Link Down |
Description: Link is down. Cause: Trap. Severity: Critical. Device Type: All. |
RFC 1215 |
Card Down |
Description: Card or module has been powered down or removed. Trigger: Polling, Traps Severity: Warning. Device Type: All that support CISCO-FRU-CONTROL. |
CISCO-FRU-CONTROL-MIB ciscoMgmt.ciscoEntityFRUControlMIB.cefcMIBObjects.cefcModule.cefcModuleTable.cefcModuleTableEntry.cefcModuleOperStatus ciscoMgmt.ciscoEntityFRUControlMIB.cefcFRUMIBNotificationPrefix.cefcMIBNotifications.cefcModuleStatusChange |
Authentication Failure |
Description: Unknown manager access. Trigger: Processed trap Severity: Warning. Device Type: All |
RFC-1215 |
Voltage High |
Description: Voltage on the device is high. Cause: Trap. Severity: Critical. Device Type: Media server, router, or switch. |
UMSEVENT MIB |
Table A-2 Cisco Unified Communications Manager Events
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Communications Manager Down |
Description: Cisco Unified Communications Manager can run but is not running due to some problem in the application or device. Trigger: Polling. Severity: Critical. Device Type: Media server. |
SysAppl-MIB |
Service Down |
Description: Service can run but is not running due to some problem in the service or device. Trigger: Polling. Severity: Critical. Device Type: Media server. |
SYSAPPL-MIB |
Gateway Connectivity Lost |
Description: A gateway has unregistered with a Cisco Unified Communications Manager. Cause: Logical topology. Severity: Critical. Device Type: All. |
CCM-MIB |
Media Connectivity Lost |
Description: A Media application has lost connection with the Cisco Unified Communications Manager. Cause: Logical topology. Severity: Critical. Device Type: All |
CCM-MIB |
MPX Connectivity Lost |
Description: An MPX has lost connection with the Cisco Univfied Communications Manager. Cause: Logical topology Severity: Critical. Device Type: All. |
CCM-MIB |
Unity Connectivity Lost |
Description: Unity has lost registration with the Cisco Unified Communications Manager. Cause: Logical topology. Severity: Critical. Device Type: All. |
CCM-MIB |
CodeYellowEntry |
Description: Cisco Unified Communications Manager has initiated call throttling due to unacceptably high delay in handling incoming calls. Cause: Trap processed as Syslog. Severity: Critical. Device Type: Cisco Unified Communications Manager. |
CISCO-SYSLOG-MIB |
CodeRedEntry |
Description: Cisco Unified Communications Manager is not able to recover, even after attempting call throttling. The Cisco Unified Communications Manager service is shut down. Cause: Trap processed as Syslog. Severity: Critical. Device Type: Cisco Unified Communications Manager. |
CISCO-SYSLOG-MIB |
DBReplicationFailure |
Description: Combined alarm for emergency and error situations. It indicates failure in IDS Replication. Requires database administrator intervention. Cause: Trap processed as Syslog. Severity: Critical. Device Type: Cisco Unified Communications Manager. |
CISCO-SYSLOG-MIB |
CoreDumpFileFound |
Description: Indicates a core dump from any process on the Cisco Unified Communications Manager. Cause: Trap processed as Syslog. Severity: Critical. Device Type: Cisco Unified Communications Manager. |
CISCO-SYSLOG-MIB |
Table A-3 Cisco Unified Communications Manager Express Events
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CCME Down |
Description: The Cisco Unified Communications Manager Express application is down. This could be due to some problem in the application or device. Trigger: Polling. Severity: Critical. Device Type: Router. |
Cisco-CCME-MIB |
CCME Ephone Deceased |
Description: The state of an ephone registered to Cisco Unified Communications Manager Express changed to deceased. Trigger: Processed trap. Severity: Warning. |
Cisco-CCME-MIB ccmeEPhoneDeceased |
CCME Ephone Login Failed |
Description: An ephone login to Cisco Unified Communications Manager Express was rejected or failed. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeEphoneLoginFailed |
CCME Ephone Registration Failed |
Description: An ephone attempted to register with Cisco Unified Communications Manager Express and failed. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeEPhoneRegFailed |
CCME Ephone Registrations Exceeded |
Description: The total number of Ephones registered is exceeded and then dropped below threshold. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeEphoneUnRegThresholdExceed |
CCME Key Ephone Registration Change |
Description: Registration status changed for a key IP ephone with respect to Cisco Unified Communications Manager Express. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeKeyEphoneRegChangeNotif |
CCME Status Change |
Description: Cisco Unified Communications Manager Express enabled state has changed. Trigger: Processed trap Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeStatusChangeNotif |
CCME Livefeed MOH Failed |
Description: Cisco Communications Manager Express Music-on-hold (Moh) live feed has failed. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeLivefeedMohFailedNotif |
CCME Maximum Conferences Exceeded |
Description: If the maximum number of simultaneous three-party conferences supported by the Cisco Communications Manager Express is exceeded. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeMaxConferenceNotif |
CCME Night Service Change |
Description: If there is change in night service status on this device. Trigger: Processed trap. Severity: Warning. Device Type: Router or voice gateway. |
Cisco-CCME-MIB ccmeNightServiceChangeNotif |
Table A-4 Cisco Unity Events
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Too Many Inbound Ports Active |
Description: Percentage of active Cisco Unity inbound ports exceeded threshold. Trigger: Exceeded Active Inbound Ports Threshold. Severity: Critical. Device Type: Media server. |
CISCO-UNITY-MIB |
Too Many Outbound Ports Active |
Description: Percentage of active Cisco Unity outbound ports exceeds threshold. Trigger: Exceeded Active Outbound Ports Threshold. Severity: Critical. Device Type: Media server. |
CISCO-UNITY-MIB |
Too Many Unity Ports Active |
Description: Percentage of active ports exceeds threshold. Trigger: Exceeded Active Ports Threshold. Severity: Critical. Device Type: Media server. |
CISCO-UNITY-MIB |
Table A-5 Cisco Unity Express Events
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CUE Application Status Change |
Description: An application on Cisco Unity Express has come online or gone offline. Trigger: Processed trap Severity: Warning. Device Type: Router. |
CUE-MIB ciscoUnityExpressApplAlert |
CUE Storage Issue |
Description: Notification when storage device degradation is excessive. Trigger: Processed trap. Severity: Warning. Device Type: Router. |
CUE-MIB ciscoUnityExpressStorageAlert |
CUE Security Issue |
Description: Notification when a possible security issue is detected Trigger: Processed trap. Severity: Warning. Device Type: Router. |
CUE-MIB ciscoUnityExpressSecurityAlert |
CUE NTP Issue |
Description: Notification of a Network Time Protocol (NTP) error. Trigger: Processed trap. Severity: Warning. Device Type: Router. |
CUE-MIB ciscoUnityExpressNTPAlert |
CUE CCM Connection Lost |
Description: Cisco Unity Express has lost connection with Cisco Unified Communications Manager. Trigger: Processed trap. Severity: Critical. Device Type: Router. |
CUE-MIB ciscoUnityExpressCallMgrAlert |
CUE Resource Exhausted |
Description: A Cisco Unity Express resource has been exhausted. Trigger: Processed trap. Severity: Critical. Device Type: Router. |
CUE-MIB ciscoUnityExpressRescExhausted |
CUE Backup Failed |
Description: Cisco Unity Express backup failed. Trigger: Processed trap. Severity: Critical. Device Type: Router. |
CUE-MIB ciscoUnityExpressBackupAlert |
High VM Capacity Utilization |
Description: Percentage of voicemail minutes used in Cisco Unity Express exceeds the Capacity Utilization Threshold. Trigger: Exceeded Capacity Utilization Threshold. Severity: Critical. Device Type: Router. |
CISCO-UNITY-EXPRESS-MIB |
Table A-6 Local Wireless Access Point Events
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LWAP Interface Channel Utilization High |
Description: Lightweight Access Point (LWAP) Interface Channel Utilization is high. Trigger: Polling. Severity: Critical. Device Type: Wireless LAN Controller. |
AIRESPACE-WIRELESS-MIB airespace.bsnWireless.bsnAP.bsnAPIfLoadParametersTable |
LWAP Administrative Status Disable |
Description: Lightweight Access Point (LWAP) Administrative Status is disabled. Trigger: Polling. Severity: Informational. Device Type: Wireless LAN Controller. |
AIRESPACE-WIRELESS-MIB airespace.bsnWireless.bsnAP.bsnAPTable |
LWAP Down |
Description: Lightweight Access Point (LWAP) is powered down or unreachable. Trigger: Polling, trap. Severity: Critical. Device Type: Wireless LAN Controller. |
AIRESPACE-WIRELESS-MIB airespace.bsnWireless.bsnTRAPs.bsnAPDisassociated |
Table A-7 SRST Router Events
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SRST Router Failure |
Description: A catastrophic failure occurred on an SRST router. Trigger: Processed trap. Severity: Critical. Device Type: Router or voice gateway. |
Cisco-SRST-MIB |
Table A-8 List of Unresponsive Cisco netManager Active Monitor Events
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Unresponsive |
This event corresponds to an active monitor event. If these active monitors are enabled, then an event will appear if it fails. Note Ping and SNMP are enabled by default. The component column lists the actual monitor name: •DNS—Domain Name Service •Ping—Test accessibility •SNMP—Test accessibility of SNMP •Echo—TCP Echo Monitor •FTP—File Transfer Protocol (FTP server) •HTTP—Hypertext Transfer Protocol (web server) •HTTP Content—HTTP Content Monitor •IMAP4—Internet Message Access Protocol V4 •NNTP—Network News Transfer Protocol •POP3—Post Office Protocol V3 •Radius—Radius Monitor •SMTP—Simple Mail Transfer Protocol (e-mail server) •Time—Time server (RFC 868) •Telnet—Telnet protocol •Interface—SNMP interface monitor •HTTPS—Secure Hypertext Transfer Protocol (web server) |
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