Configure Email Settings and Customize Email Notifications on the WAP125 and WAP581

Objective

A network administrator is often faced with problems on the network that require immediate action. In order to satisfy these demands, an administrator may opt to receive important network updates on a mobile device or via Email.

System events are activities that may require attention and necessary actions to be taken to run the system smoothly and prevent failures. These events are recorded as logs. Logs can be sent to a remote server where logs of all the network activity are recorded. To learn how to configure the remote log settings on the WAP, click here. To learn how to configure and view the system logs, click here.

The WAP125 and WAP581 can also be configured to generate email notifications to inform you about selected network events containing device and Cisco Support notifications such as changes in network settings, new firmware, device status, and other updates on devices connected to the network.

This document aims to show you how to configure the Email settings and customize email notifications caused by network events on the WAP125 and WAP581.

Applicable Devices

• WAP125
• WAP581

Software Version

• 1.0.0.4

Configure Email Settings

Configure Email Alert

Step 1. Log in to the web-based utility and choose System Configuration > Notification.

Step 2. Check the Enable Administrative Mode check box to enable the Email Alert feature.

Step 3. In the From Email Address field, enter the sending email address. It is recommended that a non-personal email address is used.

Tip: Make sure the necessary security parameters with the associated email address have been adjusted. To learn more, visit the privacy settings of your preferred Email client.

Note: In this example, ccoesup@gmail.com is used.

Step 4. In the Log Duration field, enter a frequency in minutes at which the system log messages are sent. The range is 30-1440 minutes.

Note: In this example, 30 is used. As soon as the configuration is saved, the timer at which the logs run begin.

Step 5. In the Scheduled Message Severity drop down-list, choose a severity level at which the WAP will send the alert to the configured email address. The severity chosen is inclusive of all the higher levels, so logs are kept for all severity levels from the top level down to the chosen level. The default severity is Warning.

• Emergency — This is level 0. System is unusable. This is normally broadcast to all processes.
• Alert — This is level 1. Immediate action needed.
• Critical — This is level 2. Critical conditions, such as a hardware device error.
• Error — This is level 3. Error conditions.
• Warning — This is level 4. Warning conditions.
• Notice — This is level 5. Normal but significant condition.
• Info — This is level 6. Informational messages only. A condition that is not an error condition, but that may require special handling.
• Debug — This is level 7. Debugging messages contains information normally of use only when debugging a program.

Note: In this example, Error is chosen.

Step 6. From the Urgent Message Severity drop-down list, choose a severity in which the WAP will send an email to the configured email address immediately, outside of the scheduled log duration. The default is Alert.

Note: In this example, Alert is chosen.

Step 7. Click Save.

You should now have successfully configured the Email Alert on the WAP125 and WAP581.

Mail Server Configuration

Step 1. In the Server IPv4 Address/Name field, enter the valid host name of the mail server.

Note: For this example, a Google mail server is configured with a server address of smtp.gmail.com.

Step 2. From the Data Encryption drop-down list, select an encryption method to send messages to your email. It is important that the encryption method also matches the SMTP port. The options are:

• Open — No encryption will be used in the emails.
• TLSv1 — Transport Layer Security version 1 (TLSv1) is a cryptographic protocol that provides security and data integrity for communication over the Internet. This encryption uses SMTP Port 587.

Note: For this example, TLSv1 is used.

Step 3. Enter the port number of the mail server in the Port field. It is an outbound port number used to send emails. The valid port number range is from 0 to 65535 and the default value is 465 for Simple Mail Transfer Protocol (SMTP).

Note: For this example, SMTP port number 587 is used.

Step 4. In the Username field, enter the username or the sending email address.

Note: In this example, ccoesup@gmail.com is used.

Step 5. (Optional) Enter your password in the Password field for the Username configured above.

Note:  It is highly recommended to use a separate email account instead of using your personal email to maintain privacy.

Step 6. Click Save.

You now have successfully configured the Mail Server Configuration on the WAP125 and WAP581.

Message Configuration

Step 1. Enter an email address in the To Email Address 1 field. The address is the recipient of the network updates.

Note: It is highly recommended to use a separate email account instead of using your personal email to maintain privacy. In this example, ccoesup2@gmail.com is used as an example.

Step 2. (Optional) Enter a secondary and/or tertiary email address in the corresponding To Email Address field.

Note: In this example, ccoesup3@gmail.com and ccoesup4@gmail.com are used.

Step 3. In the Email Subject field enter a text for the subject line. The maximum number of characters is 255. The default message is Log message from AP.

Note: In this example, the Email Subject is Updates from WAP125_Lobby.

Step 4. Click Save.

A sample of a received email from the WAP looks like:

You now have successfully configured the Message Configuration on the WAP125 and WAP581.