Create New Admins to SSO Enabled Multiorg Console and Child Orgs

Available Languages

Download Options

  • PDF     (5.2 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (81.8 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (66.8 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:October 21, 2025
Document ID:225238

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

    Introduction

    This document describes the expected behavior when adding new users to SAML enabled Multiorg Console or MOC and Child Orgs in Cisco Umbrella.

    Prerequisites

    Requirements

    There are no specific requirements for this document.

    Components Used

    The information in this document is based on Cisco Umbrella.

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

    Overview

    In multi-org, it is advisable to add users to the "Single Sign-On" MSP org first, and then invited to the relevant other child orgs later. 

    If you do this the other way round, which is first create user in child org and then create the user in a MSP org, then the user requires a static password before they can join the "Single Sign-On" org.  This is undesirable for most customers.

    Steps to Perform

    1. Add user into Multi org and follow.

    2. Add user into secure x and follow email instruction.

    3. Log into to Multi org first and then child org and see whether it works or not.

    Revision History

    Revision Publish Date Comments
    1.0
    21-Oct-2025
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    Was this Document Helpful?

    FeedbackFeedback

    Contact Cisco

    This Document Applies to These Products