Upgrade Procedure through FMC for Firepower Devices

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Updated:February 10, 2023
Document ID:213269

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    Introduction

    This document describes the procedure to upgrade devices with Firepower Services, Adaptative Security Appliance (ASA), FTD and FMC.

    Prerequisites

    Requirements

    Cisco recommends that you have knowledge of these products:

    • Firepower Management Center (FMC)

    • Firepower Threat Defense (FTD)

    • FirePOWER (SFR) service module running on ASA

    It is also required to download the software for firepower devices from:  https://software.cisco.com/download/find/firepower

    Components Used

    The information in this document is based on these products and software versions:

    • Firepower Management Center
    • FirePOWER service module running on ASA

      

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command. 

    Procedure

    Step 1. Navigate to System > updates and look for the version you want to upgrade to, as shown in the image.

    System Updates - Look for Version Number

    If the version that you want to upgrade is not shown on the screen, continue with step 2.

    If the version that you want to upgrade is shown on the screen, continue with step 4.

    Step 2. Upload the upgrade files on the FMC. Navigate to system>updates and click Upload Update, as shown in the image.

    Upload the Upgrade Files on the FMC

    Step 3. Choose the file that you want to upload, and then select Upload, as shown in the image.

    Choose the File to Upload and Select Upload

    Step 4. Select the install icon, as shown in the image.

    Select the Install Icon

    Caution: After the upgrade, the system performs a reboot.

    Step 5. Choose the device and select the Install button to start the upgrade, as shown in the image.

    Choose the Device and Select the Install Button to Start the Upgrade

    Step 6. Verify the upgrade process on Notification Icon > Tasks, as shown in the image.

    Verify the Upgrade Process

    Verify

    Firepower Management Center Upgrade

    Navigate to  Help > About to verify you have the desired version, as shown in the image.

    Firepower Management Center Upgrade

      

    Firepower Devices Upgrade

    Navigate to  Devices > Device Management andverify you have the desired version, as shown in the image.

      Firepower Devices Upgrade

    Troubleshoot

    If the upgrade procedure fails, generate the troubleshoot files and open a TAC case. Please refer to this guide in order to generate the troubleshoot files.

    Cisco Firepower Troubleshoot File Generation Procedures

    Revision History

    Revision Publish Date Comments
    2.0
    10-Feb-2023
    Added Alt Text. Upgraded Title, Introduction, Style Requirements, Gerunds, and Formatting.
    1.0
    26-Apr-2018
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Ricardo Diez Gutierrez
      Cisco TAC Engineer

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