Cannot utilize the "Upgrade Readiness Dashboard".

Applicability

Description

This issue occurs in the Upgrade Readiness Dashboard when the itsi_upgrade_readiness_prechecks collection is disabled. The error message presented is:

[HTTP 400] Bad Request; [{'type': 'ERROR', 'code': None, 'text': "Collection 'itsi_upgrade_readiness_prechecks' cannot be used as it is disabled."}]

The error prevents from accessing the dashboard and completing the upgrade readiness prechecks.

Investigation

1. The error message explicitly states that the itsi_upgrade_readiness_prechecks collection is disabled.

[HTTP 400] Bad Request; [{'type': 'ERROR', 'code': None, 'text': "Collection 'itsi_upgrade_readiness_prechecks' cannot be used as it is disabled."}]

To verify this:

1. Navigate to Settings → All Configurations.

2. Set the App filter to "All."

3. Search for itsi_upgrade_readiness_prechecks.

4. Confirm that the Status field displays "Disabled."
   
   
   
   

2. The issue occurs because the itsi_upgrade_readiness_prechecks collection is currently disabled.

Resolution

To resolve this issue, enable the itsi_upgrade_readiness_prechecks collection by performing the following steps:

1. Navigate to Settings → All Configurations.

2. Set the App filter to "All."

3. Search for itsi_upgrade_readiness_prechecks.

4. In the Status field, click on Enable.
   
   
   
   

5. Navigate to Dashboards → Upgrade Readiness and refresh the page.

6. Verify that the Upgrade Readiness Dashboard launches successfully without any error messages.
   
   
   
   

By following these steps, the dashboard functionality is restored.