Getting 500 error while logging to Heavy Forwarder

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Updated:September 29, 2026
Document ID:SPLK045791

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Applicability

Splunk Enterprise

Description

Attached is screenshot of error:

image.png


Investigation

Found 500 Server errors in splunkd.log

 ERROR LMTracker - failed to send rows, reason='Unable to connect to license master=https://vm-xxx-1.xxx:8089 Error connecting: SSL not configured on client'.


 


Resolution

Resetting the default sslPassword in system/local/server.conf by deleting it and restarting the Splunk service.
For that after running the below command and then try resetting the sslpassword.

splunk edit licenser-localslave -master_uri 'https://master:port'

For example: Unless it is explicitly changed it, use 8089 for the management port.

sudo ./splunk edit licenser-localslave -master_uri ' https://x.x.x.x:8089 (https://x.x.x.x:8089/)

 



1.
LicenserCLIcommands 
(Manage licenses from the CLI)


 

Revision History

Revision Publish Date Comments
1.0
29-Sep-2026
Initial Release

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