Splunkd daemon is not responding: ('Error connecting to /services/admin/sh_indexes_manager/: The read operation timed out',) No indexes were found

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Updated:September 29, 2026

Document ID:SPLK045768

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Applicability

Splunk Enterprise Search Head

Description

The error was observed below -

Splunkd daemon is not responding: ('Error connecting to /services/admin/sh_indexes_manager/: The read operation timed out',)
No indexes were found

- After refreshing the page, the respective index loads and the error disappears.

Investigation

- The issue was arising due to the fact that splunkd was timing out. So, the default value of 30 seconds is hitting for splunkdConnectionTimeout in web.conf.

splunkdConnectionTimeout = <integer>
* The amount of time, in seconds, to wait before timing out when communicating with splunkd.
* Must be at least 30.
* Values smaller than 30 will be ignored, resulting in the use of the default value
* Default: 30

Resolution

Workaround -

1. Increased the value of splunkdConnectionTimeout from 30 to 300 seconds in the local directory of web.conf.

-Under $SPLUNK_HOME/etc/system/local/web.conf -

[settings]
splunkdConnectionTimeout = 330

2. Performed a rolling restart of the search heads.

Revision History

Revision	Publish Date	Comments
1.0	29-Sep-2026	Initial Release

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This Document Applies to These Products

Splunk Enterprise