THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
|Affected Product ID
|Mismatch of MFG stickers/labels in the NCS1K-CNTLR= PID
A limited number of NCS1K-CNTLR cards may have a mismatch in the product label. The units may have a label CNTLR2 as shown in this picture.
The product label on the NCS1K-CNTLR controller (or CPU) unit might appear as CNTLR2 instead of CNTLR on a few units.
The product label mismatch on the NCS1K-CNTLR unit may misguide users.
In order to identify the NCS1K-CNTRL correctly, see the PID VID label only for identification of the unit.
How To Identify Affected Products
The PID VID label must be identified as "NCS1K-CNTLR = V0X” where X refers to the version number as shown in this picture.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Receive Email Notification For New Field Notices
Cisco Notification Service—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.