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Migration to new field notice system
Update the bug details - Revised the scope of the field notice to include CSCvf36683
Correcting the MDF tags
|Affected Product ID
||N7K-SUP2/E: Compact Flash Failure or Unable to Save Configuration|
||N7K-SUP2/E: eUSB Flash Failure or Unable to Save Configuration|
Cisco has identified an issue which might prevent write operations to the onboard embedded flash devices on Nexus 7000 Supervisor 2 (N7K-SUP2) and Supervisor 2E (N7K-SUP2E) modules that run NX-OS releases from Release 6.1(1) to 6.2(18), 7.2(1)D1(1) to 7.2(2)D1(2), 7.3(0)D1(1) to 7.3(2)D1(2), 8.0(1), 8.1(1), and 8.2(1).
The issue is also documented in Cisco bug IDs CSCus22805 and CSCvf36683.
This is not a hardware-related issue which can be resolved by a Return Material Authorization (RMA).
Each Nexus 7000 Supervisor 2/2E is equipped with two onboard embedded flash devices in a Redundant Array of Independent Disks (RAID) configuration. After continuous operation, one of the onboard embedded flash devices might experience a transient error which removes that device from the RAID array. However, the system continues to function normally because of the built-in redundancy.
In order to check the current status of all available RAID devices on the system, enter the show system internal file /proc/mdstat command:
switch# show system internal file /proc/mdstat
Personalities : [raid1]
md6 : active raid1 sdc6 sdb6
77888 blocks [2/2] [UU]
md5 : active raid1 sdc5 sdb5
78400 blocks [2/2] [UU]
md4 : active raid1 sdc4 sdb4
39424 blocks [2/2] [UU]
md3 : active raid1 sdc3 sdb3
1802240 blocks [2/2] [UU]
If a standby supervisor is available and online, attach to it and check the status of RAID devices on it also.
In the previous output there are four partitions, md3 through md6, mounted to store boot images and other persistent configuration data. For each disk partition, a status [2/2] indicates that there are two disks configured and running. [UU] indicates the current status of each disk and identifies the status as "U"p and running. Any status other than [2/2] [UU] might indicate a degraded RAID array where the status for any failed disk will be displayed as "_". For example, the status shown such as "[2/1] [_U]" or "[2/1] [U_]" indicates a degraded RAID array configuration. It is recommended to recover the offline disks and get them added back into a RAID array as soon as possible. Complete the recovery steps in the Workaround/Solution section.
Follow the compact flash upgrade procedure described in Nexus 7000: N7k-Sup2/E Compact Flash Upgrade Procedure.
The fix for this issue has been integrated into NX-OS Release 6.2(20). This fix will also be integrated into upcoming maintenance releases for other Nexus 7000 NX-OS releases.
For More Information
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