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|Affected Product ID
VID 03 and higher
VID 05 and higher
VID 03 and higher
||There were no defects filed with this field notice at the time of publication.|
WS-X4748-RJ45-E with Version ID (VID) 03 and later, WS-X4748-RJ45V+E VID 05 and later, and WS-X4748-UPOE+E with VID 03 and later do not function with some deferred software releases.
The linecards listed in the "Products Affected" section produced in mid-2014 and later are affected by this issue. See the "How To Identify Affected Products" section in order to determine if a linecard is affected. The software releases that no longer operate are these versions:
When linecards in the affected range are used with the software releases mentioned in the "Background" section, they are marked as "unsupported" and do not operate. See example output as shown here of a WS-X4748-RJ45V+E linecard that runs on an unsupported software Version 3.4.0SG.
Chassis Type : WS-C4507R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
4 4 Sup 7-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7-E CAT1409L007
5 0 Unsupported module WS-X4748-RJ45V+E CAT1650L00N
M MAC addresses Hw Fw Sw Status
4 1cdf.0f0b.4a44 to 1cdf.0f0b.4a47 1.0 15.0(1r)SG(0 03.04.00.SG Ok
5 0000.0000.0000 to 0000.0000.0000 1.3 Unsupport
If any of the software releases mentioned previously (all of which are deferred) are used, the software release must be replaced with a different version in order to use the affected hardware. Any release other than those listed previously will work, which include Versions 3.2.nSG, 3.4.1SG and later, and all newer releases. Reference the Catalyst 4500 Series Switch Software Configuration Guide for instructions on how to perform a software upgrade.
How To Identify Affected Products
There are two methods to obtain the exact Part ID (PID) and hardware VID of the linecard:
- Physical Inspection
The PID and VID are recorded on a sticker located on the underside backplate of the linecard. See the examples below, where the PID and VID are highlighted in red:
- Cisco IOS® CLI Command
Use the show inventory command. In the example below, a PID of WS-X4748-RJ45V+E with a VID of 02 is shown.
NAME: "Linecard(slot 2)", DESCR: "10/100/1000BaseT (RJ45)+V
E Series with 48 10/100/1000 baseT Premium PoE ports (Cisco/IEEE)"
PID: WS-X4748-RJ45V+E , VID: V02 , SN: CAT1537L1HE
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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