Cisco IQ Release Notes June 2026

Overview

Cisco IQ™ is an AI-powered digital interface designed to transform how customers and partners interact with Cisco’s Support and Professional Services offers. Cisco IQ consolidates multiple portals, tools, and APIs into a single intelligent interface, serving as the “one front door” to all Cisco Customer Experience (CX) resources. This digital interface simplifies inventory management, vulnerability detection, and connecting to support services.

Cisco IQ applications and features include:

• Predictive Asset Insights: Unified inventory tracking lifecycle milestones and delivering relevant field notices and security advisories

• Adaptive Infrastructure Assessments: AI-driven assessments across operational health and security domains, generating tailored plans and prioritized recommendations

• AI-Powered Support: Modern case management with AI assistance that mimics expert engineers to accelerate root cause analysis and case resolution

This document outlines new features, application support, and known issues for Cisco IQ.

Released Features

Advance Notifications

Cisco IQ now displays Advance Notification banners to inform you about upcoming Cisco Product Security Incident Response Team (PSIRT) Security Advisories before they are officially published. These banners display in Cisco IQ seven (7) days before the Advisory’s release date and provide details such as the affected product types and the date of publication, allowing you to plan and prepare necessary upgrades before the Advisory is released.

Enhanced Contract Data Availability

Previously, newly added Service Contract data could take up to 24 hours to display. Cisco IQ now populates Inventory within one (1) hour of adding a contract, enabling you to quickly access contract details, asset-specific insights, and act on upcoming product lifecycle milestones.

Note: Service Contracts with exceptionally large device inventories (such as those spanning tens of thousands of devices) may require additional time to process.

Your Reports

The Your Reports page provides a centralized location to save and manage your AI-generated analysis reports. Reports can be captured from various entry points, including the AI Assistant, inline messages, and full analysis views across Cisco IQ.

Key capabilities include:

• Snapshot Management: Efficiently browse report history and switch between snapshots

• Export and Cleanup: Download reports as PDFs or manage your library by deleting reports individually or in bulk

• Improved Error Handling: Receive clear, informative guidance for permission, session, or loading issues

Customizing Reports

The Customization feature within the AI Assistant enables you to tailor AI-generated analysis reports to your specific needs directly from a report view. You can modify report layouts and content using the following capabilities:

• Reorder widgets: Drag and drop charts, tables, and insights to rearrange the report layout

• Remove widgets: Exclude specific charts, tables, or insights to focus on the data that matters most

• AI-assisted edits: Use natural language prompts to request specific modifications to titles, descriptions, and key insights

• Suggested prompts: Leverage a library of categorized, AI-generated suggestions to guide your customizations

Resolved Issues

The following issues have been resolved as part of this release:

Assets Application

“Assets with Critical or High Security Advisories” Widget Showed Incorrect Telemetry-Connected Asset Count

Previously, the “Assets with Critical or High Security Advisories” widget on the Assets > Overview page displayed “0” for the number of telemetry-connected assets, even when the account had connected assets present. This issue has been resolved, and the widget now accurately displays the count of telemetry-connected assets alongside the number of those affected by critical or high security advisories.

AI Assistant Returned Inconsistent Answers About the Number of Access Points

Previously, the AI Assistant returned inconsistent responses when queried about the total number of access points in an account from the Assets > Overview page. This issue has been resolved, and the AI Assistant now returns consistent and accurate responses for access point inventory queries.

Meraki Devices with Embedded Product Support Incorrectly Displayed as Uncovered

Previously, Meraki devices with embedded product support (for example, service type “Embedded Product Support”) were incorrectly displayed as “Not Covered” in the Assets > Service Contracts view, despite having valid embedded coverage. This issue has been resolved, and Meraki devices with embedded product support now correctly display their coverage status and support type.

Assessments Application

Wireless Security Hardening and Configuration Assessment Results Were Incomplete

Previously, Security Hardening and Configuration assessment results for Wireless devices were incomplete and inconsistent with the standard Cisco IQ assessment experience. Affected areas included:

• Rule titles that did not follow Cisco IQ naming conventions

• Rule descriptions that displayed generic static text rather than a meaningful description of the rule

• Assessment results that showed only failed devices, with no visibility into passed, inconclusive, or not-applicable statuses

• Finding details that did not include an evidence log

• Recommendations that were generic and lacked specific command-line guidance

• Suggested commands that displayed static placeholder text rather than actual command output

This issue has been resolved. Wireless rules for Security Hardening and Configuration assessment results now conform to Cisco IQ standards, providing complete assessment status visibility, accurate rule descriptions, specific remediation guidance, and properly rendered command output.

Assets Affected by a Security Advisory Could Not Be Exported

Previously, you were unable to export the list of assets affected by a specific security advisory from the Assessments > Security Advisories detail view. This issue has been resolved, and you can now export the affected asset list directly from the Security Advisories details page.

Asset Search Did Not Return Results in Findings by Asset for Assessments

Previously, searching for an asset by hostname or serial number in the Assessments > Findings by Asset page returned no results even when the asset existed in the account inventory. This issue has been resolved, and asset search now returns accurate results.

An Error Occurred When Viewing Evaluated Asset Details from a Security Advisory

Previously, clicking the “View evaluated asset” link for an affected asset in the Assessments > Security Advisories view displayed an error instead of the asset evaluation details. This issue has been resolved, and the evaluated asset detail view now loads correctly.

Known Issues

The following known issues are actively being addressed in Cisco IQ:

Assets Application

Asset Selection for Resource Groups and Tags Is Limited to 100 Assets

When creating a resource group or applying tags from the Assets > Overview page, the selection is limited to a maximum of 100 assets at a time. Users who need to apply tags or create resource groups across a larger asset set are unable to do so in a single operation. There is no workaround at this time.

Assessments Application

Last Date of Support Displays “January 1, 1970” for Some Assets in Security Advisories

In the Assessments > Security Advisories view, the Last Date of Support for certain assets may display “January 1, 1970” instead of the correct date or a “Not Available” indicator. There is no workaround at this time.

Reference Links in Security Hardening Assessments Open as Blank Pages

In the Assessments > Security Hardening > Rule evaluations > Asset Results view, the “Reference” link for certain hardening checks may contain an “unsafe:” prefix, causing the link to open as a blank page rather than the intended reference documentation. As a workaround, click the reference link under the Rule evaluation >About the Rule.