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Updated:October 24, 2017
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document describes the configuration on the F5 BIG-IP Identity Provider (IdP) to enable Single Sign On (SSO).
Cisco IdS Deployment Models
Co-resident with CUIC (Cisco Unified Intelligence Center) and LD (Live Data)
Co-resident with CUIC and LD for 2k deployments.
Standalone for 4k and 12k deployments.
Cisco recommends that you have knowledge of these topics:
Cisco Unified Contact Center Express (UCCX) Release 11.6 or Cisco Unified Contact Center Enterprise Release 11.6 or Packaged Contact Center Enterprise (PCCE) Release 11.6 as applicable.
Note: This document references the configuration with respect to the Cisco Identitify Service (IdS) and the Identity Provider (IdP). The document references UCCX in the screenshots and examples, however the configuration is similar with respect to the Cisco Identitify Service (UCCX/UCCE/PCCE) and the IdP.
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Big-IP is a packaged solution that has multiple features. Access Policy Manager (APM) which co-relates to the Identity Provider service.
Big-IP as APM:
Two IPs in different subnets. One for the management IP
and one for the IdP virtual server
Download the virtual edition image from Big-IP website and deploy the OVA to create a Virtual Machine (VM) that is pre-installed. Obtain the license and install with the basic requirements.