When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
At the time of publication, the following Cisco Webex Meetings Server releases, which are cloud based, contained the fix for this vulnerability:
- Webex Meetings Desktop App release 40.11.4
- Webex Meetings Desktop App, Slow Channel release 40.6.12. This release is expected to be available on November 24, 2020.
- Webex Meetings app for iOS and Android release 40.11
At the time of publication, the following releases for Cisco Webex Meetings Server, which is on-premises software, contained the fix for this vulnerability. Customers are advised to apply updated software releases. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
- 3.0MR3 Security Patch 5
- 4.0MR3 Security Patch 4
Customers who need additional information are advised to contact the Cisco TAC or their contracted maintenance providers.