Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license: http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts
page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC): http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
. Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
This vulnerability is fixed in the following firmware versions:
- Acano Server version 1.8.16 and later
- Acano Server version 1.9.3 and later
- Cisco Meeting Server 2.0.1 and later
- Acano Meeting Apps version 1.8.35
- Cisco Meeting App version 1.9.8
The Cisco Meeting Server firmware updates can be downloaded from the Software Center on Cisco.com by navigating to Products > Conferencing > Video Conferencing > Multiparty Conferencing > Meeting Server > Meeting Server 1000 > TelePresence Software
Customers can download Acano Server Release 1.9.5 and Acano Server Release 1.8.17 from the FTP library
on the Acano website.
The Cisco Meeting App firmware updates can be downloaded from the Software Center on Cisco.com by navigating to Products > Conferencing > Video Conferencing > Multiparty Conferencing > Meeting App
Acano Meeting Apps software version 1.8.35 can be obtained from the software download
section of the Acano website.