Cisco Security Advisory
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AV:N/AC:M/Au:N/C:N/I:P/A:N/E:F/RL:U/RC:C
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A vulnerability in Cisco Finesse Agent and Supervisor Desktop Software could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against the user of the web interface.
The vulnerability is due to insufficient CSRF protections. An attacker could exploit this vulnerability by convincing the user of the affected system to follow a malicious link or visit an attacker-controlled website. A successful exploit could allow the attacker to submit arbitrary requests to the affected device via the web browser with the privileges of the user.
Cisco has not released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20161012-fin
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Vulnerable Products
Cisco Finesse is vulnerable. Cisco provides information about affected releases in Cisco bugs, which are accessible through the Cisco Bug Search Tool.Products Confirmed Not Vulnerable
No other Cisco products are currently known to be affected by this vulnerability.
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There are no workarounds that address this vulnerability. For additional information about cross-site request forgery attacks and potential mitigation methods, see the Cisco Applied Mitigation Bulletin Understanding Cross-Site Request Forgery Threat Vectors.
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Cisco provides information about fixed software in Cisco bugs, which are accessible through the Cisco Bug Search Tool.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2016-October-12
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