AV:N/AC:L/Au:N/C:P/I:N/A:N/E:H/RL:OF/RC:C
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A vulnerability in the web interface of Cisco Finesse could allow an unauthenticated, remote attacker to read the contents of a directory on the server.
The vulnerability is due to insufficient access controls on directory access. An attacker could exploit this vulnerability by visiting a URL that points to an open directory. An exploit could allow the attacker to read the contents of the accessed directory.
Cisco has confirmed this vulnerability in a security notice and released software updates.
To exploit this vulnerability, it is likely an attacker would need access to trusted, internal networks in which the targeted device may reside. This access requirement decreases the likelihood of a successful exploit.
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Customers are advised to refer to Cisco bug ID CSCug16772 for the most complete list of affected product versions.
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Administrators are advised to apply the appropriate updates.
Administrators are advised to allow only trusted users to have network access.
Administrators are advised to monitor affected systems.
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Cisco customers with active contracts should contact their Cisco support team for assistance in upgrading to a software version that includes fixes for this vulnerability. Cisco customers without contracts may contact the Cisco Technical Assistance Center at 1-800-553-2447 or 1-408-526-7209 or via email at tac@cisco.com for assistance.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Version Description Section Status Date 1.0 Initial Release NA Final 2013-Aug-12
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