This article relates to the Cisco TelePresence System Codec C90, Cisco TelePresence System Codec C60, Cisco TelePresence System Codec C40 and Cisco TelePresence System EX90 products.
Q. Why can I only place point-to-point calls on my TANDBERG Codec?
A. This answer is valid for the following products:
TANDBERG Codec C40
TANDBERG Codec C60
TANDBERG Codec C90
You will need to have the MultiSite option installed to place MultiSite calls.
Check your options from the TelePresence Product System information menu
Open the Home menu and go to: Settings > System information.
Make sure MultiSite is listed in the Software > Options installed
Check your options using an API command
Log into the TANDBERG Codec C90 as admin using SSH (Secure Shell):
Execute the API command: xStatus SystemUnit
Make sure the MultiSite option is listed as True.