Cisco Customer Success - Video

Access the power of the Renewal Dashboard

Playback confirmation!

Do you want to resume playing from last left location?

Chapter 1 Thumbnail
00:01
Why timely renewals matter and renew.cisco.com overview
Chapter 2 Thumbnail
00:40
Use case 1: Managing upcoming renewals
Chapter 3 Thumbnail
01:20
Use cases 2-3: Approving quotes and managing auto renewal
Chapter 4 Thumbnail
02:00
Use case 4: Planning for last date of support and uncovered assets
Chapter 5 Thumbnail
02:20
CCO ID registration, contract access, and additional helpful features

Transcript

To maintain coverage, support, and compliance, it becomes increasingly important to ensure timely renewals for your Cisco contracts and subscriptions. That's why Cisco created renew.cisco.com and easy to use online dashboard where you can access all your Cisco contracts and subscriptions, manage upcoming.00:01Coming renewals, view quotes, see any products approaching their last date of support or any assets without support coverage. Let's look at the top four use cases for renew.cisco.com. Use case number one, managing upcoming renewals. From serial numbers to renewal dates, renew.cisco.com.00:20Provides detailed information for all your Cisco contracts and subscriptions. The easy to use dashboard allows you to quickly see if you have any expiring or expired contracts or subscriptions that require your attention. Click on the view icon or the download icon to see the contract details. Remember, missing a renewal means.00:40Losing access to your Cisco entitlements, including important software updates required for ongoing compliance and access to Cisco TAC. So be sure to address any items on the expiring and expired tabs. Use case number two, approving and requesting quotes. Renew.cisco.com gives you an.01:00Easy way to manage quotes for your expiring or expired items. Click on the view quote button or the orderable quotes tab to view the details, modify the line items, and explore upgrades if available. If you need a quote created, use the request quote button to contact your partner. Use case number three.01:20Managing auto renewal. If you do not wish to auto renew a subscription, you can request cancellation and your partner will follow up with you. Use case number four. Planning for last date of support and uncovered assets. At renew.cisco.com, you can find out if you have any equipment that has reached or is.01:40Approaching the last date of support or if you have any uncovered assets. With a few clicks, you can contact your partner for replacement and or coverage options. CCO ID registration and access levels. Let's make sure you have the proper level of access for your Cisco login or cco ID. You'll need a valid.02:00Add CCO ID to gain access. Here's how to create an ID if you don't already have one. Visit cisco.com and click the login icon.02:20Click the sign up link. Fill out the create account form and click register. Check your email for a confirmation from Cisco and follow the steps provided to complete your CCOID creation. Next, you'll need to request contract access. Log into cisco.com and click on your.02:30Name in the upper right hand corner and select Manage profile. Select Access management followed by add access. Choose a specific contract number, serial number or subscription reference ID, then click submit. The system will generate an email to the contract administrator who will review your access request.02:50Please note this can take up to 48 h to approve your access. If you experience login or access challenges, go to web-help.cisco.com for additional help. Finally, we want to point out a few additional features that you may find helpful. Can't find a specific contract or subscription. Try using.03:10The global search function. Questions, explore the renewals knowledge base in the Cisco community. And if you're not already receiving monthly renewal notifications, we recommend signing up to receive email reminders about your upcoming renewals. Visit renew.cisco.com to get started today.03:30

About this Video

Author : Cisco Customer Success

Uploaded : October 01, 2026

GeneralRenewals
AI summary icon

AI summary

See how Cisco Renew.cisco.com streamlines Renewals with an intuitive dashboard: Managing Upcoming Renewals, Approving and Requesting Quotes, Managing Auto Renewal, and Planning for Last Date of Support and Uncovered Assets. The recording covers CCO ID setup, contract access requests, Global Search, the Renewals Knowledge Base, and email notifications to maintain compliance and Cisco TAC access.

  • Gain step-by-step guidance to enable and use key Renewals features.
  • Reduce risk by spotting expiring coverage and uncovered assets.
  • Streamline quoting, access, and Auto Renewal management.