Cisco Customer Success - Video

Getting Started with Cisco IQ - Migrate Data from CX Cloud

Playback confirmation!

Do you want to resume playing from last left location?

Chapter 1 Thumbnail
00:03
Overview: Migrating from CX Cloud to Cisco IQ
Chapter 2 Thumbnail
00:18
Choose CX Cloud account to migrate
Chapter 3 Thumbnail
00:36
What migrates and benefits in Cisco IQ

Transcript

Some of you might be a current CX cloud customer and wondering if you can migrate your data to Cisco IQ. Fortunately, you can. So when you go to create an account, after the check where the account looks for other already created accounts under your cco ID.00:03The next screen that you're presented with will ask you if you want to migrate an existing CX cloud account. You can find your CX cloud account from the list and then choose to migrate it over. You can see here that it'll migrate over your users, user groups.00:18Any roles, contracts or data sources that you've already provisioned. And then when you log into Cisco IQ, you'll be able to take advantage of the already configured information.00:36

About this Video

Author : Cisco Customer Success

Uploaded : June 17, 2026

ServicesCisco IQ
AI summary icon

AI summary

This recording demonstrates how to migrate a Cisco CX Cloud account into Cisco IQ during account creation, select the existing account from the list, and migrate users, user groups, roles, contracts, and provisioned data sources, enabling immediate use of preconfigured information.

  • Learn the exact migration steps from Cisco CX Cloud to IQ.
  • See which assets transfer for continuity.
  • Reduce setup time by leveraging existing configurations.