Cisco Customer Success - Video

Getting Started with Cisco IQ - Intro

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Chapter 1 Thumbnail
00:02
Introduction and Cisco IQ overview
Chapter 2 Thumbnail
00:18
Proactive, preventative, personalized insights
Chapter 3 Thumbnail
00:34
Setup topics: account, migration, connectors, contracts, users

Transcript

Hi everyone, my name is Steve Paul and I'm a principal architect for product management at Cisco customer experience, also known as CX. I'm a part of the team that helps with Cisco IQ. Cisco IQ is our new digital platform which is available to all of our customers that have active support contracts.00:02It helps you with proactive, preventative, and personalized insights to better manage your Cisco estate. We've digitized human led insights to be always on at your fingertips, empowering you in the time that you need it for your IT management. It's gonna cover how to create an account.00:18How to migrate the data from CX cloud, how to add your data connectors, how to add your contracts, and how to add your users.00:34

About this Video

Author : Cisco Customer Success

Uploaded : June 17, 2026

ServicesCisco IQ
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AI summary

Explore Cisco IQ, a new digital platform that delivers proactive, preventative, and personalized insights to manage Cisco estates. See how always-on, digitized expertise accelerates onboarding: creating an account, migrating from Cisco CX Cloud, and adding data connectors, contracts, and users.

  • Learn how to create an account and migrate data from Cisco CX Cloud.
  • Learn how to add data connectors, contracts, and users for complete visibility.
  • Learn how proactive, preventative, personalized insights improve IT management.

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