Getting Started with Cisco IQ - Intro

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00:02

Introduction to Cisco IQ and Presenter

00:18

Cisco IQ benefits and always-on insights

00:34

Setup agenda: account, migration, connectors, contracts, users

Hi everyone, my name is Steve Paul and I'm a principal architect for product management at Cisco customer experience, also known as CX. I'm a part of the team that helps with Cisco IQ. Cisco IQ is our new digital platform which is available to all of our customers that have active support contracts.00:02It helps you with proactive, preventative, and personalized insights to better manage your Cisco estate. We've digitized human led insights to be always on at your fingertips, empowering you in the time that you need it for your IT management. It's gonna cover how to create an account.00:18How to migrate the data from CX cloud, how to add your data connectors, how to add your contracts, and how to add your users.00:34

About this Video

Author : Cisco Customer Success

Uploaded : June 17, 2026

ServicesCisco IQ

AI summary

Cisco IQ is a new digital platform delivering proactive, preventative, personalized insights to manage the Cisco estate. This recording demonstrates how to enable always-on guidance by creating an account, migrating data from CX Cloud, and configuring data connectors, contracts, and users—turning digitized expertise into practical, day-to-day IT management.

Learn the step-by-step setup to create an account and migrate data from CX Cloud.
Understand how to add data connectors, contracts, and users to activate insights.
See how IQ delivers proactive, preventative, personalized visibility across environments.