Cisco Customer Success - Video

Getting Started with Cisco IQ - Create a Cisco IQ Account

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Chapter 1 Thumbnail
00:03
Introduction and account sign-in
Chapter 2 Thumbnail
00:25
Review existing Cisco IQ accounts or create a new one
Chapter 3 Thumbnail
00:45
Name company account and select data region
Chapter 4 Thumbnail
01:02
Getting started guide: connect cloud controllers and add service contracts
Chapter 5 Thumbnail
01:17
Add users and explore Cisco IQ

Transcript

In this video, we'll walk through setting up a new account into Cisco IQ. This will cover whether you're a Greenfield customer or if you've already got devices on another collector like CSBC or CX agent. The 1st thing I'm gonna go do is go to iQ.cisco.com and click here to create an account. I'm gonna log in with my cisco.com ID.00:03And password.00:23Once I'm authenticated, I'm going to be presented with any other Cisco IQ accounts that might be associated with my Cisco.com ID already. This is useful in case somebody has already beat me to creating a Cisco IQ account for our company. Now, if none of these are relevant and I need to create a new account, I'm gonna go down to the bottom and click create new account.00:25At the next screen, I will name my company account name, and then I'm gonna also select the region that I want my data stored in. And like that, I now have a Cisco IQ account created and I can get started in provisioning.00:45Okay, so now you can see the Getting started guide, and these are the steps that we need to complete for full onboarding. 1st, we will connect other Cisco Cloud controllers, and then we're gonna add our service contracts. We're also optionally gonna connect our on premise devices through IQ link.01:02We're gonna add users in and then we're gonna explore Cisco IQ.01:17

About this Video

Author : Cisco Customer Success

Uploaded : June 17, 2026

ServicesCisco IQ
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AI summary

The recording shows how to create a Cisco IQ account with a Cisco.com ID, select a data region, and name the company account. It covers detecting existing accounts and using the Getting Started guide to connect Cisco Cloud Controllers, add service contracts, optionally link on-prem devices with Cisco IQ Link, add users, and explore IQ.

  • Learn account creation and regional data selection.
  • Understand how to prevent duplicate accounts.
  • Follow the onboarding steps to connect Cloud Controllers, add contracts, link devices, and manage users.