Cisco Customer Success - Video

Cisco IQ July 2026 AI Assistant

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Chapter 1 Thumbnail
00:08
July release: AI assistant for device-level troubleshooting
Chapter 2 Thumbnail
00:18
Paste OSPF syslog errors into the AI assistant
Chapter 3 Thumbnail
00:33
Attach configs and versions; pinpoint ACLs blocking OSPF
Chapter 4 Thumbnail
00:56
Cisco IQ integrated; Browse Prompts and suggested questions
Chapter 5 Thumbnail
01:16
Open-ended questions, LLDP detection, and wrap-up

Transcript

As of the July release, you can use the AI assistant for device level troubleshooting, complete with the ability to attach files for additional context.00:08E.g., suppose you receive a syslog message for an OSPF adjacency change, but you're not sure what's causing it. You can paste the error message directly into the AI assistant to ask the assistant to help you troubleshoot.00:18Select the paper clip icon to attach your current configuration and software version for context. Then select attach to add the files to the message. By analyzing both the error message and your running configuration, the AI assistant can pinpoint specific issues such as an interface access list that.00:33Might be blocking critical OSPF traffic.00:53Beyond troubleshooting, we've integrated Cisco iq's intelligence directly into the AI assistant. Navigate to the browse prompts menu and click more to find a new section dedicated to Cisco IQ. This area hosts a variety of predefined suggested questions such as inquiries about data retention policies.00:56You're not restricted to canned prompts. You can also ask open ended freeform questions, like can Cisco IQ detect my devices using LLDP? The AI assistant cross references our latest documentation to provide an accurate answer.01:16In this case, it confirms the capability and clarifies that it's a feature of Cisco IQ link released this past July. Whether you're exploring new features or troubleshooting a challenging error, the AI assistant is designed to help you navigate Cisco iq's growing set of capabilities.01:32Thanks for watching.01:51

About this Video

Author : Cisco Customer Success

Uploaded : September 03, 2026

ServicesCisco IQ
AI summary icon

AI summary

Explore how Cisco IQ integrates an AI assistant to streamline device troubleshooting and learning. See file attachment workflows, paste syslog and configs to isolate OSPF issues, and use the Browse Prompts section for policy answers. Ask freeform questions; the assistant references current docs to confirm features like LLDP device detection via Cisco IQ Link, released in July, so teams can quickly enable and use new capabilities.

  • Learn to enable device-level AI troubleshooting with file attachments.
  • Understand how to use Browse Prompts to get precise policy answers.
  • Discover how to verify LLDP-based device detection with Cisco IQ Link.