Cisco IQ Fundamentals - Intro

Hi, everyone, my name is Steve Paul and I'm a principal architect for product management at Cisco customer experience, also known as CX. I'm part of the team that helps with Cisco IQ. Cisco IQ is our new digital platform which is available to all of our customers that have active support contracts.00:02It helps you with proactive, preventative, and personalized insights to better manage your Cisco estate. We've digitized human led insights to be always on at your fingertips, empowering you in the time that you need it for your IT management. There this specific video is gonna be an overview of Cisco iq's general capabilities, so what you can do from a general platform perspective.00:17If you're specifically interested in what the current applications such as the asset applications and the assessment applications can do, there will be other specific videos on those applications where I'll dive into that. Also, there's gonna be other videos that are gonna dive into other aspects of Cisco IQ such as setting up and onboarding your account.00:37Or getting your estate data into Cisco IQ as well as setting up Cisco IQ link to get direct device data collection into Cisco IQ. Specifically for this video, we're gonna be walking through Cisco IQs April 2026 release. We're currently releasing quarterly, so this is the most recent release that we have for Cisco IQ as of the release of this video.00:56And we're gonna be specifically talking about just the construct of applications, how data comes in, how it comes into a unified data fabric, how we entitle the features and the capabilities that you have access to within Cisco IQ, and it'll show you how you can provide feedback around feature enhancements or issues that you're seeing within Cisco IQ.01:16Some stuff around the general user interface, how you can access our help documents, and we'll even talk about the various deployment modes that are available to you for Cisco IQ if you've got constraints about where or how you can run the platform. And with that, let's dive into it.01:34