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Cisco End-User Agreement For Cisco Brand Services

The Cisco End-User Support Agreement for Cisco Brand Services (CBS) shall apply if the two elements listed below exist. Click here to download the PDF.

  1. You, as the end-user customer, have purchased the CBS through an authorized Cisco channel partner; and
  2. Your agreement with the authorized Cisco channel partner from whom you have purchased the CBS includes a statement that is substantially similar to the following statement:

"Cisco will provide the CBS services directly to the end-user customer subject to the terms of the Cisco End-User Support Agreement at http://www.cisco.com/c/en/us/about/legal/cbr.html. By placing an order for services with [name of the Cisco channel partner], the end-user customer accepts all terms at http://www.cisco.com/c/en/us/about/legal/cbr.html except that [name of the Cisco channel partner] will invoice the end-user customer for the charges for the services upon ordering of the related equipment or upon ordering a renewal of the services."