A message from Dev Stahlkopf, EVP and Chief Legal Officer.
Cisco has zero tolerance for any activities that lead to corruption, including bribery.
Our customers, partners, and stakeholders around the world trust us, and the products and services we deliver, because we consistently uphold strong values and always strive to make the right choices in how we conduct business. And when it comes to compliance, we have set the bar high.
We all have a role to play in protecting Cisco from potential compliance risk. Cisco’s Global Anti-Corruption and Bribery Policy applies to, and governs the conduct of, our employees and others acting on behalf of Cisco in all countries where Cisco operates. All employees must certify their understanding and compliance with this policy and complete anti-corruption and bribery training on an annual basis. In addition, Cisco managers are required to ensure that the people under their supervision understand and adhere to this policy.
Cisco works with business partners who share our values for transparency and honesty. We require our business partners comply with our Anti-Corruption and Bribery policy and we provide the necessary training to do so. Cisco suppliers are also expected to abide by our Supplier Code of Conduct and Supplier Ethics Policy, as well as any relevant guiding principles, to ensure compliance.
Our reporting channels
Cisco promotes a speak up culture and prohibits retaliation. Our employees, partners, and third parties are empowered to use our reporting channels if they are ever unsure about what to do or are concerned about a potential corruption or other compliance issue. For questions or assistance anyone can contact email@example.com or reach out anonymously through Cisco's Ethics Office.
Cisco’s success is built on the trust of our employees, customers, partners, and stakeholders. It’s up to all of us to preserve that trust by conducting business with ethics and integrity around the world.
Please take some time to also view the following resources:
As a part of its process to select and retain the most qualified business partners who share similar values, Cisco follows the legal due diligence steps outlined below. "Business partner" here means any Cisco reseller, systems integrator, distributor, sales agents, or sales-supporting consultant.
The questionnaire includes a certification that the business partner's representative has completed Cisco's Partner Anti-Corruption Training.
Once the business partner has submitted its responses to the on-line questionnaire (including completion of the training), a Cisco due diligence team will receive notice of the submission and review the partner's responses. The due diligence team will directly contact the business partner if it has any questions about the partner's responses or seeks other information.
Separately, Cisco channel and other business organizations undertake to carefully review the business partner's business qualifications, certifications, sales, etc., according to Cisco's global channel partner program requirements. If the business partner is a distributor, Cisco's internal Distribution Review Board will review the partner's qualifications, etc.
The last step involves Cisco's final determination whether to bring onboard a new partner and/or renew an existing business partner's contract. If Cisco elects to go forward with either a new or a renewing business partner, its channel or other business teams will work with the business partner to finalize and execute the appropriate contract.
For some types of contracts or renewals, Cisco encourages its business partners to accept the contract through an electronic "click to accept" tool as a quick and efficient way to complete the contracting process.
Cisco requires the following personnel to complete global anti-corruption training:
The training is available in the following languages: Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, and Vietnamese.
Cisco also requires our channel partners, distributors, and sales-supporting consultants to complete anti-corruption training. Direct partners and distributors will be required to complete this training (by direct invitation) on an ongoing basis in connection with their partnership lifecycle. Indirect (2T) resellers and other partner types may register and complete this training here
The partner anti-corruption training is available in Chinese (Hong Kong), Chinese (Taiwan), Czech, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish (LATAM), Spanish (Spain), Thai, Turkish, and Vietnamese.