MindMeld's AI technology enables Cisco’s Collaboration experience.
SAN JOSE, Calif. – On May 26, 2017, Cisco has completed its acquisition of MindMeld, a privately-held artificial intelligence (AI) company based in San Francisco, CA. MindMeld delivers a platform for deep domain intelligence to power the next generation of chat and voice assistants.
MindMeld brings to Cisco a unique artificial intelligence platform for building conversational interfaces. MindMeld’s solutions go beyond understanding commands, and enable people to communicate naturally with their applications and devices. Through its proprietary machine learning technology, MindMeld delivers human-like accuracy to voice and chat assistants.
MindMeld possesses a deep expertise in Artificial Intelligence that will enable Cisco to deliver groundbreaking enterprise experiences throughout its portfolio, starting with Collaboration. Cisco Collaboration is transforming how people come together by creating experiences that deliver a sense of simplicity and joy at work. We envision that AI will further these experiences by making them even more natural, intuitive, and intelligent.
The MindMeld team has become the Cognitive Collaboration team and will report into the IoT and Applications group under Jens Meggers, senior vice president and general manager.
Q: What is Cisco acquiring?
A: Cisco has acquired MindMeld, a privately-held artificial intelligence (AI) company based in San Francisco, CA. MindMeld delivers a platform for deep domain conversational to power the next generation of chat and voice assistants.
Q: Can you explain MindMeld’s offering?
A: MindMeld’s platform makes it possible for companies to create intelligent conversational interfaces that allow computers to interact with their customers is in a very human like fashion. MindMeld provides a powerful and highly customizable engine that allows for true conversational experiences, and they have been widely recognized as a leader in the field of natural language understanding (NLU).
Q: Why did Cisco choose MindMeld?
A: MindMeld believes that a truly human-like conversational experience requires highly customized and domain specific trained language models. By focusing MindMeld’s capabilities on Cisco’s specific collaboration domains, we believe we will be able to enable a user experience that will be differentiated from anything that exists in the collaboration space today.
Q: Why is now the right time to acquire MindMeld?
A: Conversational interfaces are rapidly becoming the de-facto way through which we interact with technology. Being able to provide a robust AI-driven conversational experience across all of Cisco’s world class collaboration platforms is crucial to maintaining our technological lead.
If you are an existing customer or partner of MindMeld and have questions about your product or service, please continue to contact your existing MindMeld sales representative.
If you are an existing customer or partner of Cisco and have questions about your product or services, please continue to contact your existing Cisco sales representative.
Customers will experience an enhanced collaboration experience across the Cisco Spark platform. With deep domain conversational intelligence, Cisco will build a powerful conversational interface layer.