of mean time to resolution is spent finding the problem. The rest is fixing it.
The issue isn't data volume–it's turning signals into decisions when context is fragmented across consoles and handoffs.
Launch AI Canvas from Meraki, Splunk, or Cisco Cloud Control, or from an alert. Context builds as soon as work starts, with no need to rebuild it across tools.
Write in natural language. Agents use Model Context Protocol (MCP) to query connected tools and return only the telemetry that matters, bringing cross-domain signals together in one view and reducing operational silos.
Pin telemetry, timelines, and artifacts on AI Canvas. Evidence stays intact through tool switching, handoffs, and escalations.
Share the workspace with operational teams and leadership. Everyone sees the same evidence, the working conclusion, and next steps without a live walkthrough.
Agents investigate and recommend actions. Humans review the rationale and approve execution.
Pull relevant telemetry and context across your Cisco domains. Expand to third-party products over time.
Take advantage of powerful campus and branch switching and wireless management that leverages AI to connect, secure, and automate network operations.
Scale data center fabrics anywhere, for any size, with a cloud-managed solution and simplify every step: design, order, deploy, manage, and scale.
Cloud operations and infrastructure lifecycle management provides a unified, real-time view of converged and hyperconverged infrastructure in one dashboard.
This cloud-managed wireless, switching, and SD-WAN solution provides a unified platform from a single web-based dashboard.
Scale data center fabrics to anywhere and for any size with the simplified cloud management.
Gain WAN connectivity with centralized policy and control.
Strengthen your OT security posture and protect operations with deep asset visibility, adaptive segmentation, and zero-trust access enabled through Cisco's security architecture.
Detect issues faster, understand impact, and validate with visibility and control from user to cloud—across owned and unowned networks.
Stop identity-based attacks with a security-first identity and access management (IAM) solution built to protect against unauthorized access and breaches.
Improve identity security using AI-driven identity signals and analytics to detect risky behavior, connect authentication to access decisions, and surface threats across your identity stack.
Enforce network access control with a central policy engine that uses identity, device context, and posture to apply zero-trust access and segmentation across the network.
Utilize a cloud-delivered security service edge (SSE) solution, grounded in zero trust, for secure, seamless access from any user or device to any application, anywhere.
Stop threats and segment networks with next-generation firewall and intrusion prevention, supported by centralized policy management, threat intelligence, and actionable visibility.
Remove barriers between data and action using security information and event management (SIEM) for monitoring and investigation.
Detect and respond faster by correlating telemetry across endpoint, network, email, identity, DNS, and cloud, then prioritizing incidents by impact with guided response.
Deliver modern customer experiences with a cloud contact center that supports omnichannel engagement, AI assisted agents, and rapid deployment without heavy infrastructure.
Centralize administration and analytics for Webex services with a single console to manage users' device security settings and experiences across meetings, calls, and contact centers.
Collect index and analyze machine data from any source to power operational intelligence security monitoring and faster investigation using Splunk as a service.
Apply AIOps to monitor service health. Predict incidents and reduce downtime by correlating events metrics and KPIs across complex IT environments.
Unify metrics logs and traces in a cloud-native observability platform that reduces blind spots, accelerates troubleshooting, and improves service reliability at scale.
Simplify services management and operations and gain capital efficiency while spending less time deploying services.
ServiceNow offers everything-as-a-service cloud computing for IT service management workflows and ticketing.
External operational tools supported in Cisco environments serve various purposes, including network and security management, data collection, and AI security.
See how Cisco applies AI across networking, security, and operations to help teams move faster with more confidence.
AgenticOps is Cisco's model for agent-first operations. Agents carry work forward. Humans govern decisions, approvals, and risk.