Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

أوراق البيانات

• Cisco Contact Center Enterprise 12.6 Data Sheet 11-Jun-2023
• Cisco Contact Center Enterprise 11.6 Product Line Data sheet 25-Aug-2017
• Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet 22-Aug-2019
• Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet 04-Jan-2016
• Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet 25-Jun-2015
• Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet 28-Jun-2013
• Cisco Collaboration Flex Plan Contact Center Data Sheet 14-May-2021

End-of-Life and End-of-Sale Notices

English

• End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center 31-Jan-2022
• End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center 04-Jun-2021
• End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center 04-Jun-2021
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0 25-Jan-2021
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6 12-Mar-2020
• Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center 04-Oct-2019
• End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products 06-Dec-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted 27-Jul-2015

الاستشارات الأمنية والاستجابات والإعلامات

• Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability 06-May-2020
• Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability 03-May-2020
• Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability 03-Oct-2018
• Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products 10-Mar-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
• Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016 23-Nov-2016
• Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability 26-Oct-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability 31-Aug-2016
• Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability 31-Aug-2016
• Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016 03-Jun-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 04-May-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
• Vulnerability in GNU glibc Affecting Cisco Products: February 2016 18-Feb-2016
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products 12-Jun-2015
• Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products 10-Mar-2015
• GNU glibc gethostbyname Function Buffer Overflow Vulnerability 28-Jan-2015

ملاحظات الإصدار

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution 23-Jan-2024
• Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.5(1) 21-Jan-2020

مخططات التوثيق

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 12.5(1) and 12.5(2) 16-Feb-2020

المراجع الفنية

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 12.5(1) 22-Jan-2020 (PDF - 2 MB)

أدلة التصميم

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5 20-May-2021

أدلة التثبيت والترقية

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1) 05-Jan-2023 (PDF - 1 MB)
• Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.5(1) and 12.5(2) 26-Jul-2022

أدلة التكوين

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Cisco Hosted Collaboration Solution for Contact Center Configuration Guide 12.5(1) 05-Feb-2020

أدلة المميزات

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 12.5(1) 20-Jul-2020

أدله المستخدم النهائي

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• User Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1) 22-Jan-2020 (PDF - 1 MB)

أدلة التشغيل والصيانة

Cisco Hosted Collaboration Solution لمركز الاتصال، الإصدار 12.5(1)

• Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 12.5(1) 22-Jan-2020 (PDF - 3 MB)
• Security Guide for Cisco Unified Contact Center Domain Manager, Release 12.5(1) 22-Jan-2020 (PDF - 971 KB)