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Module 4: Cisco Technical Support Services Portfolio
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Selling SAS and SASU Programs

Customers must purchase separate, individual SAS or SASU program contracts to cover each Cisco software application. This can provide you with opportunities to sell SAS and SASU service contracts as additional “add-on-business” to other Cisco service programs that you are currently promoting with your customers.

Keep in mind that Cisco SMARTnet service only covers Cisco operating system software.

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