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Module 4: Cisco Technical Support Services Portfolio
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Benefits of SAS and SASU Programs

Another benefit the SAS and SASU programs can offer your customer is that these programs can provide the latest functionality that your customer’s network will need to continue to grow as their business grows.

Your customer may not be aware of the positive impact this new functionality can have on the performance of their network software.

SAS and SASU strengthen application availability, functionality, and reliability through access to online tools and through round-the-clock TAC support. Cisco trained specialists resolve technical issues faster with more accurate problem diagnosis.

SAS and SASU can also complement internal resources to maximize system uptime, especially during off-hours.

Finally, SAS and SASU can help build in-house expertise with access to the Cisco.com knowledge base.

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