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Module 4: Cisco Technical Support Services Portfolio
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Selling SAS and SASU Programs

SAS and SASU strengthen the availability, reliability, and functionality of Cisco Systems software applications and complement the services provided to customers under a Cisco SMARTnet service contract.

SAS and SASU service programs are also good solutions for customers who:

  • Are running Cisco software applications and are self-supporting their Cisco hardware
  • Are running additional Cisco software applications on their network above and beyond Cisco operating system software
  • Are concerned that their software will become obsolete in less than one year
  • Rely heavily on Cisco software applications for critical business operations
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