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Cisco IT has experience in designing, deploying, and supporting some of the largest and most complex solutions in the world. Cisco IT case studies and best practices describe challenges, solutions, and lessons learned from deploying Cisco solutions internally, and can help guide customers in similar operational tasks.	The Benefits of Cisco TelePresence Viewing this embedded video requires the latest version of Adobe Flash Player with JavaScript enabled. Get the Flash Player A brief overview of how Cisco TelePresence enhances customer relationships, reduces travel expenses, and increases productivity Read the case study

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Collaboration: Collaboration Security Security Practices for Online Collaboration and Social Media
Data Center: Dual Purpose Data Center How Cisco IT Designed a Data Center that Can be Quickly Transformed from Development to Disaster Recovery
Collaboration: Enterprise Social Sharing and Collaboration How Cisco IT Evolved Enterprise Social Software and Collaboration
Best Practice: IT as a Services Organization Cisco IT Journey to a Services Organization

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IT Case Studies

IT Best Practices

Solution Category	Topic	Title	Description	Translated Content	Date Posted
Business of IT	Business Management	Integrating a Corporate Acquisition	Streamlined, cross-functional processes accelerate how new employees work productively and minimize the transition impact on customers		November 2011
Business of IT	Smart+Connected Communities	How Cisco Provided an Integrated, Intelligent Office Experience at Its Bangalore Campus	Cisco Provides an Integrated, Intelligent Office Experience at Its Bangalore Campus		June 2010
Business of IT	Business Management	IT Operating Model	Cisco IT Identifies and Delivers on Business Priorities with new Operating Model		October 2009
Business of IT	Business Management	IT Organizational Change	Cisco IT implements organizational change and advanced services for operational success		October 2009
Collaboration	Business Video	WebEx with High-Quality Video	Supporting 360p video to all global offices results in no disruption to user experience.		November 2011
Collaboration	Business Video	Cisco Desktop Video Communications Deployment	Pay-as-you-go video service model improves employee productivity, enhances communication, and speeds deployment.		June 2011
Collaboration	Collaboration Tools	How Cisco Built a Global, Cross-Functional Architecture Community	Architecture Center of Excellence centralizes knowledge and content sharing, brings architect experts together, and showcases the value of architecture from a customer perspective.		May 2011
Collaboration	Enterprise collaboration	Adopting an Integrated Workforce Experience	Collaborative community environment transforms Cisco IT culture and enables centralized knowledge and information sharing		January 2011
Collaboration	Enterprise Social Software	Enterprise Social Sharing and Collaboration	Cisco gains more business value by migrating Web 2.0 tools to the Cisco Quad platform		January 2012
Collaboration	Enterprise Social Software	Product Development Using Cisco Quad	Cisco accelerates product development using Quad		March 2011
Collaboration	Collaboration Tools	Integrating MeetingPlace and Webex Conferencing	Cisco Integrated WebEx and MeetingPlace		November 2009
Collaboration	Virtual Meetings	Global Virtual Collaboration	A global virtual event of more than 3100 Cisco executives using Cisco collaboration solutions and Web 2.0 technologies		September 2009
Collaboration	Virtual Meetings	Global Virtual Sales Event	Cisco Transforms Global Sales Event into a Virtual Experience		November 2009
Collaboration	Video	Business Video	Cisco IT provides the medianet and tools that employees use to communicate, collaborate, educate, and protect people and assets		March 2010
Collaboration	Video	Digital Media Signage - Cisco NOW	Cisco Implements Digital Signage Across the Enterprise		September 2009
Collaboration	Video	Video-Enhanced Acquisitions	Cisco uses video to improve the acquisitions integration process		August 2010
Data Center	Application Networking Services	Wide Area Application Services Case Study	Cisco IT Scales Wide Area Application Services Across Global Enterprise		April 2010
Data Center	Data Center Architecture	Dual Purpose Data Center	How Cisco IT Designed a Data Center that Can be Quickly Transformed from Development to Disaster Recovery		January 2012
Data Center	Data Center Architecture	SAS Migration to Cisco UCS B440 Server	Migrating Application from HP Mid-Range Servers to Cisco UCS B440 Blade Server Reduced Daily Processing Time from 180 to 50 Minutes and Lowered Costs		August 2011
Data Center	Data Center Architecture	Quote to Cash Migration to Cisco UCS	Migration was completed on schedule with zero hardware issues since go-live.		July 2011
Data Center	Data Center Architecture	Migrating Order Management System to Cisco UCS	Cisco IT Migrates Another Large HPUX System to UCS to Reduce Costs and Improve Performance		April 2011
Data Center	Data Center Architecture	Migrating Enterprise Applications to Unified Computing System	Cisco IT migrates critical Oracle and SAP applications to private cloud, increasing capacity and resiliency		March 2011
Data Center	Data Center Architecture	Cisco Nexus 7000 and 5000 Switches	Cisco IT Consolidates I/O in the Data Center		January 2009
Data Center	Data Center Architecture	Virtualized Servers in the Data Center Update	Cisco IT Virtualizes Data Center Application Servers		June 2008
Data Center	Storage Networking	Data Center SAN in Europe Update	Cisco Migrates to a SAN Environment in Small European Data Center		July 2008
Data Center	Storage Networking	SAN for Data Management Update	Cisco IT Uses SAN to Automate the Legal Discovery Process		July 2008
Data Center	Storage Networking	SAN for ERP Data Storage Update	Cisco IT Deploys a SAN for ERP Data Storage		August 2008
Data Center	Storage Networking	SAN Switch Interoperability in Migration Update	Cisco Multilayer Director Switch Operates with Other SAN Switches During SAN Migration		August 2008
Mobility	Security	Land Mobile Radio over IP Update	Wireless IP Communications Supports Fast Emergency Response		March 2008
Mobility	Wireless	Cisco Next-Generation Guest Networking	Cisco IT Upgrades to Next-Generation Guest Networking		March 2009
Network Systems	Borderless Networks	Cisco Medianet Supports Pervasive Video	First medianet project enables performance monitoring, helping to meet service-level agreements		December 2011
Network Systems	Borderless Networks	Journey to IPv6	Priority projects are IPv6-based public website and end-to-end reference implementation.		October 2011
Network Systems	Borderless Networks	Cisco ASR 1000 Series Aggregation Services Routers	Cisco ASR 1000 Routers support company shift toward virtualized data centers and cloud computing.		September 2011
Network Systems	Borderless Networks	AnyConnect Mobility Client Provides Secure Connection from Any Device	Cisco workforce connects to a borderless network from any device		May 2011
Network Systems	Borderless Networks	Cisco IronPort Web Security Appliance	Cisco Protects Internal Infrastructure from Web-Based Threats		July 2011
Network Systems	Enterprise Network Architecture	Cisco Network Optimization Service	Cisco IT Optimizes Network to Support Operational Excellence		January 2010
Network Systems	Enterprise Network Architecture	Middle East WAN Rearchitecture	Cisco IT Rearchitects the WAN for Middle East		May 2009
Network Systems	Managed Services	Network Monitoring and Management Update	Cisco IT Uses Cisco Remote Management Services to Enhance Network Operations		February 2009
Security	Information Security	Cisco Virtual Office-India	Cisco IT deploys Cisco Virtual Office localized solution in India		July 2009
Security	Information Security	Cisco Security Agent Version 5.2	Cisco Security Agent Version 5.2 detects and stops security threats to 70,000 employee desktops worldwide		March 2008
Security	Information Security	IPS Management at Scientific Atlanta	Scientific Atlanta Outsources Intrusion Prevention System Management		March 2008
Security	Information Security	Scalable VPN Remote Access	Cisco IT Provides Remote Network Access for Small Offices and Teleworkers	Chinese Japanese	October 2008
Security	Physical Security	Cisco IP Interoperability and Collaboration System	Cisco IT Enhances Campus Safety and Security with IPICS Solution		March 2008
TelePresence	TelePresence	Cisco TelePresence Benefits	Virtual Meetings Provide Substantial Business Value and User Benefits		July 2008
Unified Communications	Communications Applications	Unified Communications and Application Integration	The Cisco Unified Application Environment and related products help Cisco IT developers bring collaboration services to more applications		August 2011
Unified Communications	Communications Applications	Unity Connection on UCS	Cisco gains more user capacity with fewer servers by migrating to new voicemail system and new computing platform at the same time.		July 2011
Unified Communications	Communications Applications	Cisco WebEx Training Center	Cisco Uses WebEx Training Center to Engage Global Salesforce in Virtual Training		May 2009
Unified Communications	Communications Applications	Cisco Unified Presence and Unified Personal Communicator	Cisco IT Introduces Presence and Unified Personal Communicator to Employees		August 2008
Unified Communications	Communications Applications	Unified Communications Benefits	New Unified Communications Deployment Raises Productivity for Cisco Sales		October 2008
Unified Communications	Communications Applications	Virtual Sales Expertise	Cisco Supports Virtual Access to Technical Experts		February 2009
Unified Communications	Communications Applications	WebEx Integration with IP Telephony	Cisco IT Integrates WebEx Conferencing with IP Telephony		April 2008
Unified Communications	Communications Devices	Employee Mobility Services Overview	Cisco corporate policies and Cisco IT services help employees make cost-effective use of mobile smartphones and digital tablets for business communications		August 2011
Unified Communications	IP Messaging	Cisco Unity Release 7.0	Cisco IT Upgrades to Unity 7.0 for Enhanced Collaboration and Security		March 2009
Unified Communications	IP Telephony	Logical Partitioning for Cisco Unified Communications Manager	New design allows a single phone line for all calls while reducing costs, simplifying dialing, and maintaining regulatory compliance.		August 2011
Unified Communications	IP Telephony	Cisco Unified Operations Manager	Cisco IT automates daily testing of all voice elements in the global network		April 2010
Unified Communications	IP Telephony	Tail End Hop Off	Cisco reduces long distance calling expense with creative routing		February 2010
Unified Communications	IP Telephony	Cisco Unified Communications Manager 7.0	Cisco IT Upgrades Globally to Unified Communications Manager 7.0 in Three Months		April 2009
Unified Communications	IP Telephony	Fax over IP	How Cisco IT Deployed a New IP Fax Service		January 2009
Unified Communications	IP Telephony	SRST in Operations Command Center	Cisco Builds Survivable Remote Site Telephony into IT Operations Command Center	Chinese	July 2008
Unified Communications	Video	Medianet	Cisco IT builds one network to support many collaborative media		August 2008

IT Case Studies

IT Best Practices

Solution Category	Topic	Title	Description	Date Posted
Business of IT	IT Transformation	IT as a Services Organization	Cisco IT Journey to a Services Organization	December 2011
Collaboration	Business Process	Collaboration Security	Security Practices for Online Collaboration and Social Media	January 2012
Collaboration	Business Process	Creating a Collaborative Enterprise	A Guide to Accelerating Business Value with a collaboration Framework	May 2009
Network Systems	Routing and Switching	Cisco IP Addressing Policy	Cisco IT Deploys IP Addressing in the Enterprise	April 2009
Security	Information Security	Cisco Virtual Office-India	Cisco IT Deploys Cisco Virtual Office Localized Solution in India	July 2009
Unified Communications	IP Telephony	Survivable Remote Site Telephony Design	Cisco IT Uses SRST to Support IP Telephony Business Continuity in Remote Offices	April 2008

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