IT Case Studies and Best Practices

Cisco IT has experience in designing, deploying, and supporting some of the largest and most complex solutions in the world. Cisco IT case studies and best practices describe challenges, solutions, and lessons learned from deploying Cisco solutions internally, and can help guide customers in similar operational tasks.	The Benefits of Cisco TelePresence Viewing this embedded video requires the latest version of Adobe Flash Player with JavaScript enabled. Get the Flash Player A brief overview of how Cisco TelePresence enhances customer relationships, reduces travel expenses, and increases productivity Read the case study

Latest Content for IT Case Studies and Best Practices

Collaboration: MeetingPlace and Webex Case Study How Cisco Integrated WebEx and MeetingPlace
Business of IT: IT Organizational Change How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success
Business of IT: IT Operating Model Case Study How Cisco IT Improved Development Processes with a New Operating Model
Collaboration: Digital Media Signage How Cisco Implemented Digital Signage Across the Enterprise

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IT Case Studies

IT Best Practices

Solution Category	Topic	Title	Description	Translated Content	Date Posted
Business of IT	Business Applications	Active Directory Migration	Cisco IT Migrates to Microsoft Active Directory	Japanese	June 2005
Business of IT	Business Applications	ERP Manufacturing and Finance	Cisco IT Upgrades ERP Manufacturing and Finance Modules	Japanese	October 2005
Business of IT	Business Applications	ERP Purchasing	Cisco IT Upgrades ERP Purchasing Module		June 2006
Business of IT	Business Applications	ERP Technical Support	Cisco IT Migrates to an ERP Technical Support Module		October 2005
Business of IT	Business Applications	Web Sales Portal	Cisco IT Develops Sales Web Portal	Japanese	July 2005
Business of IT	Business Management	Acquisition Integration	Cisco Applies Companywide Expertise for Integrating Acquired Companies		September 2007
Business of IT	Business Management	Acquisition Network Integration	Linksys Successfully Integrates with Cisco Network Infrastructure		August 2005
Business of IT	Business Management	Automated Vendor Services	Cisco IT Automates Vendor Services Delivery		April 2005
Business of IT	Business Management	Business-to-Business	Cisco Enables Electronic Interactions with Sales, Manufacturing, and Service Partners	Japanese	August 2007
Business of IT	Business Management	Centralized Telecom Billing	Cisco IT Reduces Telecom Costs with Centralized Invoice Tracking		April 2005
Business of IT	Business Management	Green Office Design	Cisco Designs Green Office Environment		May 2007
Business of IT	Office Design	Connected Workplace	Cisco Designs Collaborative Connected Workplace Environment		May 2007
Business of IT	Office Design	Connected Workplace in Brazil	Cisco Uses IP Telephony and Wireless Technologies in Brazilian Office	Chinese	January 2004
Business of IT	Office Design	Connected Workplace in Europe	Cisco Redesigns European Offices to Improve Workplace Flexibility		November 2004
Business of IT	Office Design	Connected Workplace in Japan	Cisco Redesigns Japanese Offices for Workforce Collaboration		January 2005
Business of IT	Business Management	IT Acquisition Integration	Cisco IT Standardizes IT Acquisition Integration Process	Japanese	May 2005
Business of IT	Business Management	IT Operating Model	Cisco IT Identifies and Delivers on Business Priorities with new Operating Model		October 2009
Business of IT	Business Management	IT Organizational Change	Cisco IT implements organizational change and advanced services for operational success		October 2009
Business of IT	Business Management	PC Asset Management	Cisco IT Reduces Costs with PC Asset Management		May 2005
Business of IT	Business Management	Software Configuration Management	Cisco IT Uses Software Configuration Management to Minimize Business Risk		March 2005
Business of IT	Business Management	Vendor Management	Cisco IT Improves Strategic Vendor Management		February 2005
Collaboration	Collaboration Tools	Integrating MeetingPlace and Webex Conferencing	Cisco Integrated WebEx and MeetingPlace		November 2009
Collaboration	Virtual Meetings	Global Virtual Collaboration	A global virtual event of more than 3100 Cisco executives using Cisco collaboration solutions and Web 2.0 technologies		September 2009
Collaboration	Video	Digital Media Signage - Cisco NOW	Cisco Implements Digital Signage Across the Enterprise		September 2009
Data Center	Application Networking Services	Application-Oriented Networking	Cisco IT Uses AON to Simplify Application Development and Maintenance	Japanese	April 2006
Data Center	Application Networking Services	Data Center Consolidation with Wide-Area Application Services	Cisco IT Advances Data Center Consolidation with Wide-Area Application Services		July 2008
Data Center	Application Networking Services	Enterprise Content Networking in Europe	Content Networking Enables Executive Messaging in Europe		August 2004
Data Center	Application Networking Services	Enterprise Content Networking System	Cisco IT Deploys Content Networking to Improve Application Performance and Security		October 2004
Data Center	Application Networking Services	Enterprise Software Delivery	Cisco Delivers Software to the Enterprise	Japanese	March 2006
Data Center	Data Center Architecture	Cisco Nexus 7000 and 5000 Switches	Cisco IT Consolidates I/O in the Data Center		January 2009
Data Center	Data Center Architecture	Data Center Consolidation	Cisco IT Achieves Consolidation and Standardization in the Data Center	Chinese French Japanese Portuguese Other Languages	October 2005
Data Center	Data Center Architecture	Virtualized Servers in the Data Center Update	Cisco IT Virtualizes Data Center Application Servers		June 2008
Data Center	Data Center Architecture	Virtualized Servers in the Data Center	Cisco IT Virtualizes Data Center Application Servers	Chinese French Japanese Portuguese Other Languages	August 2007
Data Center	Storage Networking	Data Center SAN in Europe Update	Cisco Migrates to a SAN Environment in Small European Data Center		July 2008
Data Center	Storage Networking	Data Center SAN in Europe	Cisco Migrates to a SAN Environment in Small European Data Center	Chinese	April 2004
Data Center	Storage Networking	SAN for Business Continuity	Cisco IT Achieves Subminute Recovery Point Objective		December 2005
Data Center	Storage Networking	SAN for Data Management Update	Cisco IT Uses SAN to Automate the Legal Discovery Process		July 2008
Data Center	Storage Networking	SAN for Data Management	Cisco IT Uses SAN to Automate the Legal Discovery Process		June 2005
Data Center	Storage Networking	SAN for ERP Data Storage Update	Cisco IT Deploys a SAN for ERP Data Storage		August 2008
Data Center	Storage Networking	SAN for ERP Data Storage	Cisco IT Deploys a SAN for ERP Data Storage	Chinese	March 2004
Data Center	Storage Networking	SAN Switch Interoperability in Migration Update	Cisco Multilayer Director Switch Operates with Other SAN Switches During SAN Migration		August 2008
Data Center	Storage Networking	SAN Switch Interoperability in Migration	Cisco Multilayer Director Switch Operates with Other SAN Switches During SAN Migration	Chinese	March 2004
Mobility	Security	Land Mobile Radio over IP Update	Wireless IP Communications Supports Fast Emergency Response		March 2008
Mobility	Security	Land Mobile Radio over IP	Wireless IP Communications Supports Fast Emergency Response		November 2005
Mobility	Wireless	Cisco Next-Generation Guest Networking	Cisco IT Upgrades to Next-Generation Guest Networking		March 2009
Mobility	Wireless	Enterprise Wireless Access Point Deployment	Cisco Deploys Wireless Access Points Worldwide		November 2004
Mobility	Wireless	Next-Generation Wireless LAN	Cisco Upgrades Wireless Infrastructure	Chinese French Japanese Other Languages	January 2007
Mobility	Wireless	Wireless LAN Benefits	Cisco WLAN Becomes a Primary Corporate User Network	Chinese French Japanese Other Languages	August 2007
Mobility	Wireless	Wireless RFID Asset Tracking	Cisco Tracks RFID with Active RFID and Wireless LANs		March 2007
Mobility	Wireless	Wireless VoIP	Cisco Mobile Workers Use Wireless VoIP Phones to Stay Connected		March 2004
Network Systems	Enterprise Network Architecture	Cisco SONA and Unified Communications	Network Architecture Simplifies Deployment of Unified Communications	Japanese	January 2007
Network Systems	Enterprise Network Architecture	Middle East WAN Rearchitecture	Cisco IT Rearchitects the WAN for Middle East		May 2009
Network Systems	Managed Services	Network Monitoring and Management Update	Cisco IT Uses Cisco Remote Management Services to Enhance Network Operations		February 2009
Network Systems	Managed Services	Network Monitoring and Management	Cisco IT Outsources Network Management Operations		July 2007
Network Systems	Network Management	End-to-End QoS in the Network	Cisco IT Builds End-to-End QoS into Its Network		February 2006
Network Systems	Network Management	Enterprise Management	Cisco IT Automates Services Lifecycle Management Enterprise-Wide with EMAN		April 2007
Network Systems	Network Management	Network Analysis Module	Cisco IT Uses Analysis Module to Gather Information on Host, Network, and Application Traffic	Chinese	March 2004
Network Systems	Network Management	Network Capacity Planning	Cisco IT Uses NetFlow to Improve Network Capacity Planning		November 2005
Network Systems	Network Management	Network Data Monitoring and Reporting	Cisco IT Uses NetFlow to Capture Network Behavior, Security, and Capacity Data	Chinese French	March 2004
Network Systems	Network Management	QoS for IP Voice and Video	Cisco IT Uses QoS for Critical Applications		March 2004
Network Systems	Network Management	Remote Access Network Management	Cisco IT Uses Network Management Products to Improve Teleworker Solution Scalability		April 2006
Network Systems	Optical	CWDM in Japanese Data Centers	Cisco IT Uses CWDM to Interconnect Japanese Data Center Sites	Chinese French	July 2004
Network Systems	Optical	Optical Migration for TDM Local Access	Cisco IT Migrates TDM Local Access from SONET to OC-192 Infrastructure		July 2005
Network Systems	Routing and Switching	Enterprise IP Multicast	Cisco IT Uses IP Multicasting Globally	French	March 2004
Network Systems	Routing and Switching	Enterprise Network in India	Cisco IT in India Builds an Enterprise Network		May 2005
Network Systems	Routing and Switching	MAN Architecture	Cisco IT Designs Headquarters MAN Architecture	Chinese French	May 2006
Network Systems	Routing and Switching	Metro Ethernet Service	Cisco IT Deploys a High-Speed Campus WAN		January 2007
Network Systems	Routing and Switching	MPLS VPN WAN Migration	Cisco IT Migrates to MPLS VPN WAN in Europe		July 2004
Network Systems	Routing and Switching	Network Infrastructure Upgrade Program	Cisco IT Systematically Upgrades the Network to Support Future Technologies		September 2006
Network Systems	Routing and Switching	Optical WAN Migration	Cisco IT Migrates U.S. WAN to Optical Edge Router Platform	Chinese	March 2004
Network Systems	Routing and Switching	Partner Extranet	Cisco IT Uses Extranets to Connect Global Partners to Cisco	Chinese	December 2003
Network Systems	Routing and Switching	Separate Network for Alpha Testing	How Cisco IT Designed a Separate Network to Test Cisco Alpha		May 2005
Network Systems	Routing and Switching	WAN Redesign in India	Cisco IT Redesigns India WAN to Improve Communications and Connectivity		March 2006
Network Systems	Routing and Switching	WAN VPN Solutions	Cisco Uses VPN Solutions to Extend the WAN		June 2004
Security	Information Security	Cisco Virtual Office-India	Cisco IT deploys Cisco Virtual Office localized solution in India		July 2009
Security	Information Security	Cisco Security Agent Version 5.2	Cisco Security Agent Version 5.2 detects and stops security threats to 70,000 employee desktops worldwide		March 2008
Security	Information Security	CSIRT Network-Based Intrusion Prevention System	Cisco IT Protects Against Distributed Denial of Service Attacks		November 2007
Security	Information Security	DDoS Protection	Cisco IT Uses Intrusion Prevention to Protect Endpoint Devices	Japanese	March 2006
Security	Information Security	Endpoint Intrusion Prevention	Cisco IT Uses Intrusion Prevention to Protect Endpoint Devices	Japanese	June 2004
Security	Information Security	Endpoint Intrusion Prevention Upgrade	Cisco IT Upgrades Intrusion Prevention Software to Improve Endpoint Security	Japanese	June 2006
Security	Information Security	Enterprise Firewall Protection	Cisco IT Deploys Cisco Firewall Services Modules at Scientific Atlanta		July 2005
Security	Information Security	FWSM at Scientific Atlanta	Cisco IT Upgrades Intrusion Detection to Improve Scalability and Performance		May 2007
Security	Information Security	Intrusion Detection Upgrade	Cisco IT Uses Firewalls to Protect Cisco Internet Access Locations	Chinese	March 2004
Security	Information Security	IPS Management at Scientific Atlanta	Scientific Atlanta Outsources Intrusion Prevention System Management		March 2008
Security	Information Security	PIX Firewall in Enterprise Network	Cisco IT Provides Secure and Flexible Remote Access for Mobile Employees and Home Offices		October 2004
Security	Information Security	Scalable VPN Remote Access	Cisco IT Provides Remote Network Access for Small Offices and Teleworkers	Chinese Japanese	October 2008
Security	Information Security	Small Business Firewall Protection	Cisco IT Provides Remote Access for Small Offices and Telecommuters		February 2007
Security	Information Security	VPN Remote Access Solution	Cisco IT Controls Building Security over the Enterprise WAN		February 2006
Security	Physical Security	CCTV on IP Network	Cisco IT Controls Building Security over the Enterprise WAN	Chinese French	March 2004
Security	Physical Security	Cisco IP Interoperability and Collaboration System	Cisco IT Enhances Campus Safety and Security with IPICS Solution		March 2008
Security	Physical Security	Enterprise Network Building Security	Cisco Protects Data Center Assets with Network-Based Intrusion Prevention	Japanese	August 2004
TelePresence	TelePresence	Cisco TelePresence Benefits	Virtual Meetings Provide Substantial Business Value and User Benefits		July 2008
TelePresence	TelePresence	TelePresence Virtual Meetings	Cisco Supports Virtual Meetings with Customers	Japanese	February 2007
Unified Communications	Communications Applications	Cisco WebEx Training Center	Cisco Uses WebEx Training Center to Engage Global Salesforce in Virtual Training		May 2009
Unified Communications	Communications Applications	Cisco Unified Presence and Unified Personal Communicator	Cisco IT Introduces Presence and Unified Personal Communicator to Employees		August 2008
Unified Communications	Communications Applications	Unified Communications Benefits	New Unified Communications Deployment Raises Productivity for Cisco Sales		October 2008
Unified Communications	Communications Applications	Virtual Sales Expertise	Cisco Supports Virtual Access to Technical Experts		February 2009
Unified Communications	Communications Applications	WebEx Integration with IP Telephony	Cisco IT Integrates WebEx Conferencing with IP Telephony		April 2008
Unified Communications	Conferencing	Enterprise IP Video Conferencing	Cisco Deploys Enterprise IP Video Conferencing		October 2007
Unified Communications	Conferencing	Enterprise Web Conferencing	Cisco Uses Web-Based Enterprise Conferencing		July 2006
Unified Communications	Conferencing	Global Web Conferencing Deployment	Cisco IT Deploys Global Web Conferencing		July 2006
Unified Communications	IP Telephony	Cisco Unified Communications Manager 7.0	Cisco IT Upgrades Globally to Unified Communications Manager 7.0 in Three Months		April 2009
Unified Communications	IP Contact Center	IP Contact Center Call Control	Cisco IT Reduces Linksys Contact Center Outsourcing		December 2005
Unified Communications	IP Contact Center	IP Contact Center Migration	Cisco IT Migrates Call Centers to IP Contact Center	Japanese	January 2006
Unified Communications	IP Contact Center	IP Contact Center Network	Cisco Creates Customer Interaction Network		May 2006
Unified Communications	IP Contact Center	Linksys IP Contact Center	Cisco IT Migrates High-Volume Linksys Contact Center to IP Network		April 2005
Unified Communications	IP Contact Center	Technical Support Web Collaboration	Cisco IT Integrates Web Collaboration into Technical Assistance Center	Japanese	January 2005
Unified Communications	IP Contact Center	Travel and Event Management	Cisco IT Automates Employee Travel and Event Management		November 2005
Unified Communications	IP Messaging	Cisco Unity Release 7.0	Cisco IT Upgrades to Unity 7.0 for Enhanced Collaboration and Security		March 2009
Unified Communications	IP Messaging	Enterprise E-Mail Communications Plan	Cisco IT Develops Communications Plan for Enterprise E-Mail Messaging		July 2006
Unified Communications	IP Messaging	Enterprise E-Mail Deployment	Cisco IT Deploys Global E-Mail Messaging System		July 2006
Unified Communications	IP Messaging	Enterprise E-Mail Migration	Cisco IT Migrates 50,000 E-Mail Users		July 2006
Unified Communications	IP Messaging	Enterprise E-Mail Migration Training	Cisco IT Trains Users for Migration to Global E-Mail Messaging		July 2006
Unified Communications	IP Messaging	Enterprise E-Mail Solution Design	Cisco IT Designs Global Messaging System on IP Network	Japanese	June 2006
Unified Communications	IP Messaging	Enterprise Voicemail Deployment	Cisco IT Designs and Deploys Cisco Unity for Global Voicemail	Chinese French	June 2004
Unified Communications	IP Messaging	Global Voicemail Cutover	Cisco IT Communications Plan Enables Smooth Cutover to Global Voicemail	Chinese	November 2004
Unified Communications	IP Messaging	Global Voicemail Migration	Cisco IT Migration Strategy for Global Voicemail	Chinese Japanese	May 2005
Unified Communications	IP Messaging	Global Voicemail Migration Training	Cisco IT Trains Users for Migration to Global Voicemail	Chinese	September 2005
Unified Communications	IP Telephony	Centralized Call Processing	Cisco IT Migrates to Centralized Call Processing	Chinese	September 2003
Unified Communications	IP Telephony	Fax over IP	How Cisco IT Deployed a New IP Fax Service		January 2009
Unified Communications	IP Telephony	IP Telephony Regulatory Compliance in India	Cisco IT in India Converges VoIP and PSTN Infrastructure		March 2005
Unified Communications	IP Telephony	Laptop-Based IP Telephony	Cisco IT Deploys Laptop-Based IP Telephony	Chinese	November 2005
Unified Communications	IP Telephony	Merged Voice and Data Teams	Cisco IT Merges Voice and Data Engineering Groups	Chinese	June 2005
Unified Communications	IP Telephony	SRST in Operations Command Center	Cisco Builds Survivable Remote Site Telephony into IT Operations Command Center	Chinese	July 2008
Unified Communications	Video	Cisco Unified Video Advantage	Cisco Deploys Video Telephony at Employee Desktops		January 2007
Unified Communications	Video	Content Networking WAN for Live Events	Cisco Uses Content Network WAN to Produce Live Event for Multiple Locations	Japanese	January 2006
Unified Communications	Video	IP Video for Companywide Broadcasts	Cisco Uses Live Broadcasts and Video on Demand to Save Cost of Onsite Meetings		July 2006
Unified Communications	Video	IP Video Conferencing Collaboration	Cisco Deploys Video Conferencing for Employee Collaboration		July 2006
Unified Communications	Video	IP Video Conferencing for Business Continuity	Cisco Enables Collaboration During Natural Disaster		January 2006
Unified Communications	Video	IP Video Conferencing for Remote Workers	Cisco Uses IP Video Conferencing to Communicate with Remote Workers		July 2006
Unified Communications	Video	Medianet	Cisco IT builds one network to support many collaborative media		August 2008
Unified Communications	Video	Rich Media for Online Events	Cisco Uses Rich Media for Online Events and Seminars	Japanese	March 2006
Unified Communications	Video	Streaming Video for Corporate Events	Cisco Uses Streaming Video for Worldwide Corporate Events and Training		August 2006
Unified Communications	Video	Streaming Video for Enterprise Training	Cisco Uses IPTV to Deliver Certification Training		September 2006
Unified Communications	Video	Streaming Video for Global Communications	Cisco Designs and Deploys IPTV for Global Communications	Chinese	November 2003

IT Case Studies

IT Best Practices

Solution Category	Topic	Title	Description	Translated Content	Date Posted
Collaboration	Business Process	Creating a Collaborative Enterprise	A Guide to Accelerating Business Value with a collaboration Framework		June 2009
Data Center	Data Center Architecture	Data Center Management	Cisco IT Operates, Manages, and Protects the Data Center		July 2004
Data Center	Data Center Architecture	Data Center Tour PDF	Introduction to the Cisco Data Center and Operational Control Center		March 2005
Data Center	Storage Networking	Data Storage Utilization	Cisco IT Improves Utilization by Recovering Hard Drive Disk Space		October 2004
Data Center	Storage Networking	Storage Area Network ROI	Cisco IT Measures SAN Cost Savings		September 2005
Mobility	Wireless	IOS-Based WLAN	Cisco IT Deploys IOS-Based WLAN for the Global Network		August 2006
Network Systems	Routing and Switching	Cisco IP Addressing Policy	Cisco IT Deploys IP Addressing in the Enterprise		April 2009
Network Systems	Routing and Switching	Branch Office Design	Cisco IT Standardizes Network Designs for Remote Locations		August 2006
Network Systems	Routing and Switching	High Availability LAN	Cisco IT Achieves a High Availability Enterprise LAN	Chinese Japanese	July 2003
Network Systems	Routing and Switching	High Availability WAN	Cisco IT Achieves a High Availability Enterprise WAN	Chinese Japanese	May 2004
Security	Information Security	Cisco Virtual Office-India	Cisco IT Deploys Cisco Virtual Office Localized Solution in India		July 2009
Security	Information Security	Remote Access Network Design	Cisco IT Designs and Deploys IOS Router-Based VPNs for Small and Home Offices		January 2007
Unified Communications	IP Telephony	Enterprise IP Telephony Migration	Cisco IT Migrates to Enterprise-Wide IP Telephony	Chinese	March 2007
Unified Communications	IP Telephony	IP Telephony Management	Cisco IT Manages Global IP Telephony	Chinese	August 2006
Unified Communications	IP Telephony	Survivable Remote Site Telephony Design	Cisco IT Uses SRST to Support IP Telephony Business Continuity in Remote Offices		April 2008
Unified Communications	Video	Enterprise Streaming Video	Cisco Develops Streaming Video for Company Communications		December 2006
Unified Communications	Video	H.323 IP Video Conferencing	Cisco IT Deploys Large-Scale IP Video Conferencing Solutions		April 2006
Unified Communications	Video	IP Video Telephony Architecture	Cisco IT Deploys Cisco Unified Video Advantage at Employee Desktops		August 2007
Unified Communications	Video	IP Video Conferencing	Cisco IT Deploys Companywide Video Conferencing		February 2005
Unified Communications	Video	Video Content Management	Cisco IT Stores and Manages Video Content for E-Learning	Japanese	May 2004

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