New way to manage IT investments supports innovation, improved architecture, and stronger process standards for Cisco IT

Cisco views IT as an important leader of a business strategy which allows the company to adapt quickly to changing business environments, as well as new business opportunities and markets. Cisco IT recently adopted a new operating model to enable a closer partnership between IT and the business, and to enable more flexible IT architecture and processes. IT works with leaders across Cisco to plan and fund new IT projects. IT delivers business capabilities to support new and changing business demands while building a more agile and reliable architecture.

Benefits of the operating model for Cisco include:

  • Greater business agility to respond to new business opportunities
  • Greater business satisfaction through IT’s enhance ability to collaborate and meet business needs
  • IT priorities that are better aligned to business needs and more efficient use of IT resources
  • More flexible and simplified business and technical architectures

Read the IT Operating Model Case Study