Early deployment of Unified Communications gives Cisco employees more time for customers, plus greater flexibility and collaboration.

Cisco equips its employees with the best communications tools available to help them succeed. However, new workplace trends are changing the nature of business communications and the demands on employees everywhere. The Cisco IT group launched an early field trial of some forward-looking unified communications tools to address these emerging demands. The chief goal of the trial was to find measurable productivity gains among users in the trial. Cisco IT followed through with a detailed user survey that shows some exciting results.

Read the Unified Communications Benefits Case Study