Table Of Contents
Alcatel 4400 Rel 3.2 PBX with CallManager using 2621-E1 PRI-NET5 Gateway
This application note illustrates connectivity for Alcatel 4400 Release 3.2 PBX with Cisco CallManager using Cisco 2621-E1 PRI-TE5 Gateway.
Connectivity is achieved using the ETSI standard PRI protocol. The Alcatel 4400 can be configured as either NETWORK or USER side.
Cisco Systems Equipment needed
Hardware (Gateway): Cisco 2621 with 2MFT E1 Port
Software: CallManager Release 3.1
PBX Hardware and Software Requirements
Hardware: PRA2, 3BA23076
Software: Version R3.2
Key features supported:
Key features not supported:
Network Test Topology
Configuring the Alcatel 4400 PBX
Configure in the following sequence:
Interface type must be set to PRA2.\compidea\Shelf::0\Board::3Board Address 3Interface Type PRA2Usage State BusyOperational State EnabledMain/Standby State Main (Master)Number Of Sets Being Connect. 1CRC4 YESCountry Protocol Type USAIncidents Teleservice YESISDN Board Layer 2 ParametersRetransmission Timer 100TEI Identity Check Timer 100Polling Timer 1000Nb_Of_Retransmission 3Max Frame Size (Bytes) 260Window Size In Frames SAPI S T0 1Window Size In Frames SAPI P T0 3Window Size In Frames SAPI S T2 7Window Size In Frames SAPI P T2 7Passive board NOSS7 signalling NO
Configure Digital Access Options
Network mode must be set to Yes for (Master/Network) or No - (Slave/User).
Access Type must be set to T2.\compidea\Shelf::0\Board::3\Digital Access::0T0/T2 Access No. 0Access Type T2Synchronisation Priority 255Network Mode YESMax Nb Of Used B Channels 30Max_Nb_Of_Compressed_B_Channels 0TieLine Mode NOWith Alarm NOReserved1 YESReserved2 YESNetwork Date Time Update NOCRC4
Configure Trunk Group
Q931 signal variant is used to set the protocol type to ISDN all countries.\compidea\Trunk Groups::0Trunk Group Id 0Trunk Group Type T2Trunk Group Name PRA2_EURONode number 1Transcom Trunk Group FalseAuto.reserv.by Attendant FalseOverflow trunk group No. -1Tone on seizure TruePrivate Trunk Group FalseQ931 signal variant ISDN all countriesNumber Compatible With -1Number Of Digits To Send 4Channel selection type QuantumRemote Network 15Shared Trunk Group Falseauto.DTMF dialing on outgoing call NOT2 Specificity NonePublic Network Category 0DDI transcoding FalseSpecial Services NothingCan support UUS in SETUP True
Configure Trunk Detail\compidea\Trunk Groups::0\Trunk Group::1Instance (reserved) 1Trunk Group Type T2Public Network Ref.Dialling end to end NODTMF end to end signal. NOTrunk group used in DISA NODISA Secret CodeVG for non-existent No. YESRouting To Executive NOTrunk Category Id 19Nb of digits unused (ISDN) 0B Channel Choice YESChannels Reserved By Attend. 0Dissuasion For ACD NODTO joining NOEnquiry Call On B Channel NOAutomated Attendant NOCalling party Rights category 0Entity Number 0TS Overflow YESNumber To Be AddedSupervised by Routing NOVPN Cost Limit for Incom.Calls 0Immediat Trk Listening For VPNCall YESVPN TS % 50Csta Monitored NOMax.% of trunks out CCD 0Charge Calling And ADN Creation NORatio analog.to ISDN taxLogicalChannel 1__15 & 17__31TS Distribution on Accesses YESUse Split Acces NOHeterogeneous Remote Network NOBarring mode Not barredARS class of service 31Quality profile for voice on IP Profile #1IP compression type DefaultUse of volume in system YES
Configuring Cisco CallManager
H.323 (Cisco 2621) Gateway Configuration
Route Pattern Configuration
Calling Name and Number Feature
Calling Name delivery and presentation features are not supported by the Alcatel 4400 PBX.
When configuring Cisco 2621 (H.323) Gateway to emulate User side (Alcatel emulate Network side), make sure that the "Display IE Delivery" box is NOT checked in CallManager H.323 Gateway Configuration, otherwise calls will not be completed. Alcatel PBX complains about the Caller ID Display information being sent in the "SETUP" message from CallManager by sending STATUS message with cause of "IE non-existent/unimplemented".
When calling from Cisco 7960 IP phone to Alcatel digital phone, Calling/Called Number is displayed on both phones after the call is answered as expected.
When calling from Alcatel digital phone to Cisco 7960 IP phone, IP phone displays Connected Number after the call is answered. Alcatel phone however does NOT get updated when the call is answered. It displays the trunk name. It was verified using ISDN protocol analyzer that the CallManager was not sending "Connected Number" information in the connect message back to PBX.
CallManager Software Release
Alcatel 4400 Software Version
Version Information\compidea\NodeNode Number (reserved) 1Software Version R3.2Version name c1.712Patch No. 5NotesObject IdentityNode Number (reserved) 1Ethernet NotesNetmaskLocal CPUName x000000_tunIP Address 172.30.253.253Twin CpuNameIP AddressMain CpuName xm000000IP Address 10.253.253.3StandBy CpuNameIP AddressSL NotesIP/X25 Tunnel NotesNetmask 255.255.0.0Local NodeName x000000_tunIP Address 172.30.253.253
Cisco 2621 Router Configuration2621_B#sh versionCisco Internetwork Operating System SoftwareIOS (tm) C2600 Software (C2600-JS-M), Version 12.2(3.5)T, MAINTENANCE INTERIM SOFTWARETAC Support: http://www.cisco.com/tacCopyright (c) 1986-2001 by cisco Systems, Inc.Compiled Fri 03-Aug-01 22:45 by ccaiImage text-base: 0x80008088, data-base: 0x81631DD8ROM: System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)2621_B uptime is 16 hours, 6 minutesSystem returned to ROM by power-onSystem image file is "flash:c2600-js-mz.122-3.5.T"cisco 2621 (MPC860) processor (revision 0x200) with 56320K/9216K bytes of memory.Processor board ID JAD051516TX (503811939)M860 processor: part number 0, mask 49Channelized E1, Version 1.0.Bridging software.X.25 software, Version 3.0.0.SuperLAT software (copyright 1990 by Meridian Technology Corp).TN3270 Emulation software.Primary Rate ISDN software, Version 1.1.2 FastEthernet/IEEE 802.3 interface(s)31 Serial network interface(s)2 Channelized E1/PRI port(s)32K bytes of non-volatile configuration memory.16384K bytes of processor board System flash (Read/Write)Configuration register is 0x21022621_B#2621_B#sh diagSlot 0:C2621 2FE Mainboard Port adapter, 2 portsPort adapter is analyzedPort adapter insertion time unknownEEPROM contents at hardware discovery:Hardware Revision : 2.0PCB Serial Number : JAD051516TX (503811939)Part Number : 73-3200-08RMA History : 00RMA Number : 0-0-0-0Board Revision : A0Deviation Number : 0-21249EEPROM format version 4EEPROM contents (hex):0x00: 04 FF 40 00 A2 41 02 00 C1 17 4A 41 44 30 35 310x10: 35 31 36 54 58 20 28 35 30 33 38 31 31 39 33 390x20: 29 82 49 0C 80 08 04 00 81 00 00 00 00 42 41 300x30: 80 00 00 53 01 FF FF FF FF FF FF FF FF FF FF FF0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FFSlot 1:High Density Voice Port adapterPort adapter is analyzedPort adapter insertion time unknownEEPROM contents at hardware discovery:Hardware Revision : 1.1Top Assy. Part Number : 800-03567-01Board Revision : F1Deviation Number : 0-0Fab Version : 02PCB Serial Number : JAB05080LU9RMA Test History : 00RMA Number : 0-0-0-0RMA History : 00EEPROM format version 4EEPROM contents (hex):0x00: 04 FF 40 00 CC 41 01 01 C0 46 03 20 00 0D EF 010x10: 42 46 31 80 00 00 00 00 02 02 C1 8B 4A 41 42 300x20: 35 30 38 30 4C 55 39 03 00 81 00 00 00 00 04 000x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FFVIC Slot 0:E1 (2 Port) Multi-Flex Trunk WAN Daughter CardHardware revision 1.0 Board revision B0Serial number 18801733 Part number 800-04479-01Test history 0x0 RMA number 00-00-00Connector type PCIEEPROM format version 1EEPROM contents (hex):0x20: 01 23 01 00 01 1E E4 45 50 11 7F 01 00 00 00 000x30: 58 00 00 00 00 03 09 00 FF FF FF FF FF FF FF FFHDV firmware: Compiled Fri 23-Mar-01 00:20 by miriyalaHDV memory size 524280 heap free 1750652621_B#2621_B#sh controllers e1 1/0E1 1/0 is up.Applique type is Channelized E1 - balancedNo alarms detected.alarm-trigger is not setVersion info Firmware: 20010710, FPGA: 15Framing is CRC4, Line Code is HDB3, Clock Source is Line.Data in current interval (71 seconds elapsed):0 Line Code Violations, 0 Path Code Violations0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs2621_B#2621_B#sh configurationUsing 1813 out of 29688 bytes!version 12.2no parser cacheservice timestamps debug datetime msec localtime show-timezoneservice timestamps log uptimeno service password-encryption!hostname 2621_B!no logging bufferedenable password cisco!!!memory-size iomem 15voice-card 1dspfarm!ip subnet-zero!!no ip domain-lookup!isdn switch-type primary-net5!!voice class codec 1codec preference 1 g729r8codec preference 2 g711ulawcodec preference 3 g711alaw!!!!!!!controller E1 1/0pri-group timeslots 1-31!controller E1 1/1!!!!interface FastEthernet0/0ip address 192.168.100.2 255.255.255.0no ip mroute-cacheload-interval 30no keepalivespeed autohalf-duplex!interface FastEthernet0/1ip address 10.1.1.129 255.255.255.0no ip mroute-cacheduplex autospeed auto!interface Serial1/0:15no ip addressno logging event link-statusisdn switch-type primary-net5isdn incoming-voice voiceisdn T321 40000isdn T203 30000isdn T306 60000isdn T310 30000isdn bchan-number-order ascendingno cdp enable!router ripnetwork 18.104.22.168network 192.168.100.0!ip classlessno ip http serverip pim bidir-enable!dialer-list 1 protocol ip permitdialer-list 1 protocol ipx permit!!snmp-server packetsize 4096snmp-server managertftp-server nvramcall rsvp-sync!voice-port 1/0:15!!mgcp profile default!dial-peer cor custom!!!dial-peer voice 1 potsdestination-pattern 3...direct-inward-dialport 1/0:15prefix 3!dial-peer voice 3 voipdestination-pattern 5...progress_ind setup enable 1voice-class codec 1session target ipv4:10.1.1.2dtmf-relay h245-alphanumeric!!line con 0exec-timeout 0 0line aux 0exec-timeout 0 0line vty 0 4exec-timeout 0 0password ciscologinline vty 5 15exec-timeout 0 0login!scheduler allocate 3996 1000!end2621_B#
The above diagram is representative of the various configurations used for testing.
As shown in the diagram above, an Alcatel 4400 PBX was connected via an ISDN E1 PRI link to a Cisco 2621 Gateway, which in turn, was connected to an Ethernet switch. The interoperability testing involved Layers 1, 2 and 3 on the ISDN PRI link between a Cisco 2621 and the PBX.
Layer 1 (Physical Layer)
The Alcatel 4400 PBX configuration screen for the E1 trunk interface is reached using both Alcatel Board and Board\Digital Access menus, setting the E1 physical layer parameters.
Layers 2 & 3 (Q.921 and Q.931)
Layer 2 and 3 packet exchanges were monitored using an Acacia Clarinet protocol analyzer, bridged across the PRI link in high impedance mode.
Layer 2 Q.921 packets were monitored to ensure that each PBX/2621 software configuration properly exchanged SABME/UA packets to initialize the ISDN link, and then RR packets were exchanged every 30 seconds.
Layer 3 Q.931 packets were monitored to ensure that the appropriate call setup/teardown packets were exchanged for each configuration, and that the SETUP packets contained the mandatory Information Elements with the necessary details, as well as optional IEs such as Calling Name and Number.
Telephone calls were made end-to-end in both directions through the Cisco 2621 Gateway, and a check was made to ensure that there was an audio path in both directions for each call.
The Cisco 2621 Gateway with ISDN switch type setting of primary-net5 supports both protocol sides by using the isdn protocol-emulate network/user command.
The Alcatel 4400, supports both "USER" (slave) and "NETWORK" (master) protocol sides.
The following options are of particular interest:
•Trunk interface type must be set to PRA2.
•Network/User options are set in the Board/Digital Access Options menu. Network mode must be set to Yes for (Master/Network) or No - (Slave/User).
•Access Type must be set to T2.
•Q931 signal variant is used to determine Protocol type. This option was set to ISDN all countries.
Testing was performed by Test Engineer(s): Samir Batio, October 18, 2001
Test Setup 1
•PBX1 configured as ETSI, emulates Network
•Cisco 2621 Gateway configured as primary-net5, emulates User
Table 1 Test Setup 1 Switch and Gateway Settings
Alcatel 4400 Switch-type / Protocol-side Setting Cisco 2621_B ISDN switch-type/Protocol-side Setting
isdn protocol-emulate user
Table 2 Basic Calls: (Enbloc Sending)
Calls Made Call Comp? "Calling Number" Passed to Final Destination? "Calling Name" Passed to Final Destination? "Called Number" Passed to Orig. Side? "Called Name" Passed to Orig. Side? Notes
Phone A to Phone C
Phone C to Phone A
1 CallManager is not sending "Connected Number" information in the connect message back to PBX.
2 Calling Name delivery and presentation features are not supported by the Alcatel ISDN PRI Link.
Test Setup 2
•PBX1 configured as ETSI, emulates User
•Cisco 2621 Gateway configured as primary-net5, emulates Network
Table 6 Test Setup 2 Switch and Gateway Settings
Alcatel 4400 Switch-type/ Protocol side setting Cisco 2621_B ISDN Switch-type/Protocol-side Settings
ETSI / User
isdn protocol-emulate network