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Cisco Unified Communications Manager (CallManager)

Lucent/Avaya Definity G3si V7 PBX with CallManager using the Cisco 2621-E1 PRI-NET5 Gateway

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Table Of Contents

Application Note

Integration Description

Cisco Systems Equipment Needed

PBX Requirements

Features

Configuring the Lucent/Avaya Definity G3si PBX

Circuit Pack

Signaling Group

Trunk Group

Uniform Dialing Plan

Configuring Cisco CallManager

Gateway Configuration

Route Pattern Configuration

Considerations

Calling Name and Number Feature

Integration Testing

CallManager Software Release:

Lucent/Avaya Definity G3si Software Release


Application Note


Lucent/Avaya Definity G3si V7 PBX with CallManager using the Cisco 6608-E1 PRI EURO Gateway

This application note discusses the integration of the Lucent/Avaya Definity G3si V7 PBX with CallManager using the Cisco 6608-E1 PRI EURO Gateway.

Integration Description

Connectivity is achieved by using the ETSI standard PRI protocol. The Lucent/Avaya Definity G3si can be configured as either the NETWORK or USER side. The figure below shows the general network layout for the integration.

Network Layout

Cisco Systems Equipment Needed

Hardware (Gateway): Cisco 6608 E1 Port

Software: CallManager Release 3.1(0.212)

PBX Requirements

Hardware: TN464F, DS1 INTFC 24/32

Software: Version V7

Features

Key features supported:

Calling/Called Number

Calling/Called Name

Key features not supported:

N/A

Configuring the Lucent/Avaya Definity G3si PBX

To configure the Lucent/Avaya Definity G3si PBX, do the following:


Step 1. Add the new circuit pack.

Step 2. Add the new signaling group.

Step 3. Add the new trunk group.

Step 4. Add the Uniform Dialing Plan.

Circuit Pack

The following figures show the configuration of the DS1 circuit pack.

DS1 Circuit Pack

Signaling Group

The following figure shows the configuration of the signaling group.

Signaling Group

Trunk Group

The following figures show the configuration of the trunk group.

Trunk Group

Trunk Group—Trunk Features

Trunk Group—Group Member Assignments

Trunk Group—Group Member Assignments Continued

Uniform Dialing Plan

The following figures show the configuration of the uniform dialing plan.

Dial Plan Record

Uniform Dialing Plan

Configuring Cisco CallManager

To configure Cisco CallManager, do the following:


Step 1. Configure the gateway.

Step 2. Configure the route pattern.

Gateway Configuration

The following figures show the configuration of the Cisco 6608 Gateway.

Cisco 6608 Gateway Configuration

Cisco 6608 Gateway Configuration Continued

Cisco 6608 Gateway Configuration Continued

Cisco 6608 Gateway Configuration Continued

Route Pattern Configuration

The following figures show the configuration of the route pattern.

Route Pattern Configuration

Route Pattern Configuration Continued

Considerations

Calling Name and Number Feature

When calling from a Cisco 7960 IP phone to a Lucent digital phone, the Calling Name and Number are displayed on the Lucent digital phone after the call is answered. The Cisco 7960 phone, however, displays only the Called Number even though the Lucent sends both the "Connected Name" and "Connected Number" in the CONNECT message.

When calling from a Lucent digital phone to a Cisco 7960 IP phone, the IP phone displays Connected Name and Number after the call is answered. The Lucent phone, however, did not display the Called Name or the Called Number. It was verified using ISDN protocol analyzer that the CallManager was not sending the Connected Name or the Connected Number information in the connect message back to PBX.

Integration Testing

This section contains information about the setup used in testing the integration of the Lucent/Avaya Definity G3si and the Cisco 6608-E1 PRI EURO Gateway.

CallManager Software Release:

The following figure shows the information about the release of CallManager being used.

CallManager Software Release

Lucent/Avaya Definity G3si Software Release

The following release of the Lucent/Avaya Definity G3si was used:

Software Version: G3V7i.01.0.343.7